1 2 3 4 Previous Next 56 Replies Latest reply: Sep 17, 2009 12:58 PM by Ceres1
Sharon Gordon Level 2 Level 2 (160 points)
I've had my IMAP gmail account set up in mail.app for a few months. At first, it worked perfectly -- the two would sync up relatively quickly, both in terms of labeling/deleting email, and noting whether they were read or unread. About a week ago, mail.app started synching right after I would open it -- and then it would eventually label/delete email correctly, but would not change an unread message to read if I left it in my gmail inbox. Now, it isn't even labeling/deleting email -- it won't do anything except right after it is first opened. Manually telling it to synchronize has no effect -- the little clock icon in the account list doesn't even appear. I'm wondering if this has something to do with the 10.5.6 update -- after which, I did run the stand alone Mail update, hoping it would resolve this behavior (even though I wasn't having stability problems) -- but it didn't. Any ideas?

Late 2008 MacBook Pro, Mac OS X (10.5.6)
  • 1. Re: Gmail IMAP does not sync
    David Day Level 1 Level 1 (40 points)
    I and others are having this exact problem, I first noticed it around the time of 10.5.6 however I have tested this issue with 3 completely different Macs and Gmail accounts (running 10.5.5 AND 10.5.6) and all display the same problem.

    I'm amazed only a few people are discussing this as I'm sure everyone who uses Gmail IMAP, an iPhone & one other Mac using Mail.app will run into this problem.

    Basically leave a Mac turned on running Mail.app during the day while you are at work and read all your emails during that day on your iPhone, when you return home from work the Mac (running Mail.app) will report ALL emails received during that day as UNREAD.

    My guess is that the problem is with Apple Mail.app as it's instantly fixed with a quick restart of Mail.app
  • 2. Re: Gmail IMAP does not sync
    Coyote77 Level 1 Level 1 (0 points)
    Same problem here. I guess Mail.app isn't as mature as it should be right now cause this is basic stuff. Hopefully Apple is looking into this and attempting to fix is ASAP. Quite annoying. I read one rumor Apple may be avoiding this to boast their own Cloud services (Mobile Me) as the best solution. I'm ot saying I believe that crap but hey I've seen crazier things. LOL! When I first setup Gmail IMAP with Mail.app it worked as smooth and quickly as can be. Apple please bring back this nice compatibility...
  • 3. Re: Gmail IMAP does not sync
    jakeboom Level 1 Level 1 (0 points)
    I'm having the same problem as well...Seemed like it happened right around 10.5.6 update, but I'm not sure. I've completely uninstalled and reinstalled Mail.app several times with no luck.

    I've now reinstalled my OS and am back to 10.5.2 - going to try and see if the problem happens again and hopefully will be able to associate it better with an update or another program or plugin. I'll post back here if I find anything more.
  • 4. Re: Gmail IMAP does not sync
    David Day Level 1 Level 1 (40 points)
    Well I've just reinstalled Tiger (10.4.7) without running any updates. I've setup Mail.app 2.1.1 (752.3) and the problem is EXACTLY the same. In my opinion Google changed their IMAP protocol in some way around early December 08 that has broken the way Mail.app works.

    I don't believe Apple changed Mail.app in 10.5.6 as I first thought, I think it's just a coincidence that the problem occurred around the same time as 10.5.6's release.
  • 5. Re: Gmail IMAP does not sync
    Sharon Gordon Level 2 Level 2 (160 points)
    Just for the record, you don't need an iphone or multiple macs. While I occasionally check gmail from my Treo or from another computer, this problem happens even if I just check gmail from the same computer that mail.app is running on.
  • 6. Re: Gmail IMAP does not sync
    David Day Level 1 Level 1 (40 points)
    Yeah you're right, my point is that if you only use Mail.app on one computer you will never run into this problem.
  • 7. Re: Gmail IMAP does not sync
    jknotzke Level 1 Level 1 (0 points)
    Has this been resolved for anyone ?

  • 8. Re: Gmail IMAP does not sync
    dancriel Level 1 Level 1 (10 points)
    I am having the same problem. Emails that I've read on gmail.com or on my iPhone still appear as unread in Mail.app under my GMail IMAP account. Looking for solutions, will post here if I find any.
  • 9. Re: Gmail IMAP does not sync
    dfaivre Level 1 Level 1 (0 points)
    Any update on this? I have the same issue - the only way the Inbox syncs messages as "read" is to restart. I've tried all the solutions in this post... thinking about Thunderbird.
  • 10. Re: Gmail IMAP does not sync
    jknotzke Level 1 Level 1 (0 points)
    No update that I know of. Check out the Beta of Thunderbird 3. It's quite nice and built off Cocoa.

  • 11. Re: Gmail IMAP does not sync
    ahostmadsen Level 2 Level 2 (270 points)
    Just for the record: for me gmail works perfectly well with mail.app and iPhone. No synchronization problems. So, it doesn't seem to be a general problem with gmail.
  • 12. Re: Gmail IMAP does not sync
    Ian Whitworth Level 1 Level 1 (20 points)
    Remember, *Gmail is still beta*. That's not an accidental labeling oversight by Google. My sense is that Google is still struggling with reconciling IMAP, which is folder-based, with Gmail's new approach of using tags instead of folders.

    I think if you use Gmail via IMAP, you're going to be having sync issues in one way or another. The unanswered question is whether or not the Gmail team has painted themselves into a corner by choosing to reinvent the wheel (tags instead of folders to organize email). Gmail may never make it out of beta, if these problems keep surfacing.

    I think the best solution (which I'm having a hard time accepting myself), is to switch to Thunderbird, since the open-source community seems to implement fixes faster than the closed-source community. Thus, as the Gmail team deploys new code, the Mozilla team will tweak T-bird to cope with the change, and probably do it faster than Apple.

    Other thoughts? I accept my amazing talent at being completely wrong...
  • 13. Re: Gmail IMAP does not sync
    David Day Level 1 Level 1 (40 points)
    I have tried Thunderbird but I personally didn't like the 90's style Outlook UI. I think I may have to give up on Mail.app and Gmail working in harmony for now and use Mailplane until it gets sorted, Gmail is just too good to give up on. The annoying thing is that the Mail client on the iPhone works beautifully with Gmail, if Apple can get it working seamlessly on the iPhone why not OS X.
  • 14. Re: Gmail IMAP does not sync
    jknotzke Level 1 Level 1 (0 points)
    Have you tried T Bird 3 beta ? It's written in Cocoa and looks very much like Mail.app (as compared to T-Bird 2). Give it a try..

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