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Green and Orange flashing lights.. how many others effected?

70838 Views 647 Replies Latest reply: Aug 11, 2006 11:59 AM by toddc RSS
  • Stuart Burnham1 Calculating status...
    I should clarify that I successfully "Autofilled" a couple days ago, which was after my OS update, so the previous message implying a connection between these events is probably not relevant. Things didn't go nuts until today, when I downloaded some new songs and then connected the iPod to transfer them from iTunes. Perhaps another coincidence, but I thought I should mention it.

    I also notice that my iPod doesn't appear on the desktop anymore when connected, though iTunes still seems to realize it's there, as I continue to get "there is not enough room" messages. It sitll shows 488 MB of memory being used (an old playlist), but not the songs.
  • Kevin McBay Calculating status...
    Anyone having the status light flash green really fast and steady while being docked? If so, how did you fix the problem?

    Thx.
  • Daniel Selvais Calculating status...
    Hi,

    Unfortunately, I've got exactly the same problem. After 2 months of standard usage, the fatal blinking orange/green led hit my 1gb iPod shuffle today. And the Apple Support site decided that my apple was not under support on-line warranty anymore.
    All these posts proves that we are all facing a hardware weakness. (Are you listening APPLE guys ?)
    I use USB key for years now on both Apple & PC platform and I never went through such fatal issue.
    My kids plays with half-priced white product USB key mp3 players for more years and now are just laughing at me and at what they call "poor" high-tech product.
    I'm waiting for a strong commercial action from Apple and not a 20$-35$ transport/fix fee for a 130$ "toy" product.

    Welcome to the club for the future adherent
  • Dan Gallagher Calculating status...
    me too, me too. Today I went through the chat support, they told me to try it at home with my machine there, and then send it in to them if the restore or update ipod software does not work.

    I am hoping for an answer. the shuffle was a gift, worked well for 1 month, and now green and orange blink when I try to play it, and orange blink when plugged in.

    argh.
  • Ralf Chmielus Calculating status...
    Let me be the next one with an iPod Shuffle 1GB and the flashing Green and Orange lights out of nowhere while standard use.
    I bought it on April 2nd and updated the firmware to 1.2 three weeks ago. I will contact German Apple Support tomorrow and see what they tell me.

    If anybody has news about Apple responding to our problem in any way let us know here. And if there's somebody else from Germany affected by this problem please contact so we can share experiences.

    ciao Ralf
    Powermac G4 Quicksilver, Mac OS X (10.4.2)
  • Ralf Chmielus Level 1 Level 1 (0 points)
    Let me be the next one with an iPod Shuffle 1GB and the flashing Green and Orange lights out of nowhere while standard use.
    I bought it on April 2nd and updated the firmware to 1.2 three weeks ago. I will contact German Apple Support tomorrow and see what they tell me.

    If anybody has news about Apple responding to our problem in any way let us know here. And if there's somebody else from Germany affected by this problem please contact so we can share experiences.

    ciao Ralf
    Powermac G4 Quicksilver, Mac OS X (10.4.2)
  • David Cooper3 Calculating status...
    Same here. Shuffle worked great for three months, then just stopped. My two computers recognize the shuffle as an older version of an ipod now - every time i plug it in, i am prompted to update the software. i've already done this, in addition to two full restores, and it still doesn't work. flashing lights, no music, and one extremely frustrated Mac user. it seems this company is stretching itself too thin, pumping out new products every other month but not supporting the ones that are already out there.
    iBook G3, 700 mhz, 640MB Ram & iBook G4, 1.2 Ghz, 256MB ram, Mac OS X (10.4.1)
  • Louis Li Calculating status...
    Same here
    I just plugged my 1G shuffle to my Altec Lansing speaker on Saturday, used it for around 2 hours, then switched it off and put it back to my backpack. It doesn't work on Monday anymore.... and my PC can't recognise it. What happened? Can't even restore my ipod
    DIY AMD Athlon 64 3000+, Windows XP Pro
  • Stephen Barmash Calculating status...
    I have the same problem with my 1GB iPod Shuffle. I
    am using a Windows XP system. Nov. 5 I turned on my
    Shuffle and the silent response was the flashing
    green and orange lights. My computer has the latest
    versions of iPod and iTunes software. However, even
    though Windows recognizes a USB connected storage
    device, the iPod program does not open and recognize
    the Shuffle. Now I have wasted half the day trying
    to fix the problem but my Shuffle remains useless
    except for the ability to flash green and orange
    lights.


    Additonal story:
    I visited the local Apple store. One of the attending Genius's verified my problem but was unable to provide a quick fix. He promply processed my iPod Shuffle for a return to Apple and provided me with a new replacement. I'm happy with my replacement but I cannot offer a cure for the problem.
    iPod Shuffle, Windows 98
  • Ralf Chmielus Level 1 Level 1 (0 points)
    I had a similar experience today. I contacted the german online store, where I bought my iPod this April and I was told to go to the Support site and search for number 3222, which produced a troubleshooting doc. At the end there was a possibilty to click on a link for a repair order on guarantee. I had to provide my serial number and the data of my amex card in order to get a new iPod. In somewhat 3 days, I was told, UPS would deliver the new iPod with a box to send back the old one within 10 days. Only if I wouldn't send back the old one, they will charge my amex card.
    In the meantime I think there is no other solution and this is a fair deal.

    I hope this will be useful for you all.

    ciao Ralf
    Powermac G4 Quicksilver, Mac OS X (10.4.2)
  • JTurner Calculating status...
    Just happened to me today. 1GB Shuffle that i got a month after they came out because they were on backorder for so long. I come here looking for answers, and I find I am not alone. Exact same symptoms as described in the other postings.
  • szy Calculating status...
    I'm having the same problems. About 5 months ago I recived a 1GB iPod Shuffle as a gift. Worked great until yesterday when it stopped playing and begun showing the orange-green blinking lights. My ibook won't recognize it, my PC shows it as a mass storage device but won't let me open it and whenever it's connected hangs iTunes and iPod updater (so I can´t restore it).

    It might be coincidential, but nearly at the same time my Shuffle failed both my father's and a friend's iPod Mini stopped being showed on their computers. I hope it proves an error on the lastest version of iTunes so Apple can correct it.
    Mac OS X (10.3.9)
  • bcwubby Calculating status...
    I too have this problem. My wife's 1Gb shuffle blinks green and orange and when connected to the PC is not recognized by iTunes and cannot be updated by the iPod updater. The PC sees it as a USB drive but cannot access it. I cannot format it or change the drive letter as others have suggested. This occured shortly after updating the shuffle with the latest update. I hope Apple comes out with a solution quickly.
    Windows XP Pro
  • Hangedman Calculating status...
    goshhh, i just bought one today, having some problems to play the songs but i dont have the blinking problem, gonna go get a refund tomorrow, i have read the forums tonight and i'm really afraid of things to come...
    Windows XP Pro
  • redkev Calculating status...
    Currently Being Moderated
    Nov 19, 2005 4:09 AM (in response to iPodista)
    I jsut had this happen to 2 different ipod shuffles on 2 differnt mac computers. both shuffles were working fine prior to being conntected after an upgrade to latest version of itunes. the shuffles are not showing up in the finder, and not recognized by itunes or the ipod updater. all attempts to restore the ipods have failed.

    APPLE HELP HELP HELP!
    powermacG5 powermac g4powerbook ibook imac G4, Mac OS X (10.4.3)
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