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1309 Views 4 Replies Latest reply: Jan 27, 2009 11:24 AM by Kavan Sidhu
Cleaning the internal parts of the iPod with rubbing alcohol will void the warranty.
Try taking the iPod to a Genius at a local Apple store or calling AppleCare. Just let them know you setup repair online and it was sent back but you believe there is a hardware issue.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
-JasonMBP 2.4, 4GB ram, Mac OS X (10.5.6), Original iPhone, iPhone 3G, Apple TV, Airport, iMac, iPod Video, Nano, Hi-Fi..
Yeah but of course what guarantees do I have that they will even do anything? The online repair service was content to look at it and promptly tell me that there was no issue with it and that they were going to send it back to me. There was an issue with it and I am not content to have it sent back to me with the problem still there. I'm already dissatisfied as is and I'd rather not be wasting my time and with this option time & money.Windows XP
I know it sounds bad but I got a silver 2gb used nano from ebay. The wheel never worked. So I was about to give up. But the rubbing alcohol worked. It'll take time to dry. But it works now. I even transfered music to it which I wasn't able to do before. If it's under warentee don't mess with it. But for me it worked.