6 Replies Latest reply: May 12, 2009 3:02 PM by amarie5177
Charles Layfield Level 1 Level 1 (10 points)
I have a Powerbook G4 Titanium using Mail 3.5 and Leopard. I have a Verizon PC card for my pcmcia port in order to have wireless email on the road. I am struggling trying to set up Verizon.net as my outgoing SMTP even though I have followed Verizon's instructions to the letter. I have using my cell number assigned to the pc card and other things they suggest on their support site. They do not seem to indicate an incoming pop account. So: Can I set up verizon.net as an outgoing smtp only and NOT lose my ISP settings that I would have for a certain email address associated with that ISP? Probably unclear so I am happy to provide answers to specific questions needed for clarification. In short, when I am on road using a cell card for email, I can receive email but not send it because I don't seem to have the correct formulation to send email out on the verizon network. Stumped

powerbook g4; imac 24", 2 Ghz, 2GB, 500GB, 750 and 1T Raid external hard drives, Mac OS X (10.5.5), Verizon PC card 5750
  • 1. Re: unable to successfully set up Mail when using Verizon.net as outgoing s
    Jason L Community Specialists Community Specialists (9,475 points)
    Hi Charles,

    Most Internet Service Providers will only allow devices to send emails from their servers if they are connected to their network. You may have to enable an alternate AT&T outgoing email server when connected to the Internet over Edge or 3G.

    This article: http://support.apple.com/kb/TS1426 provides more information and will walk you through Configuring iPhone Mail for a cellular data network.

    You can avoid the issue by setting up a Yahoo!, Gmail, or MobileMe account.

  • 2. Re: unable to successfully set up Mail when using Verizon.net as outgoing s
    DJ FX Level 1 Level 1 (25 points)
    try typing:


    in the outgoing field

    might solve your problem

    hope this helps,
  • 3. Re: unable to successfully set up Mail when using Verizon.net as outgoing s
    Wade Dearstyne Level 1 Level 1 (5 points)
    I, too am having difficulty setting up my verizon account on my macbook. I am running 10.5.6 with Mail 3.5. I have an iMac at home that runs 10.4 and it works fine but I can't send emails with my verizon account when I'm on the road (I can receive them). The settings are exactly the same on both computers.

    Can anyone figure this out?

  • 4. Re: unable to successfully set up Mail when using Verizon.net as outgoing s
    Allan Sampson Level 10 Level 10 (123,340 points)
    Assuming Verizon is your internet service provider at home, this is why you can send with Verizon's SMTP server when connected to the internet with Verizon at home.

    Most, if not all ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP being used for your internet connection unless the SMTP server is authenticated. This is part of an overall effort to prevent spam emanating from the ISP's domain.

    Unless Verizon provides/supports an authenticated SMTP server (and most ISPs do not), you won't be able to send with your Verizon account when you are on the road unless you are connected to the internet via Verizon.

    Since Apple is not an ISP, Apple provides an authenticated SMTP server for a .Mac - now a MobileMe email account. I switched to using a .Mac account for personal use for this very reason back in 2004 or so since when traveling I was connected to different ISPs at hotels, etc. I had no problems sending with my .Mac account regardless the ISP I was using for my internet connection since Apple provides an authenticated SMTP server.

    I access a business POP account and what is now my MobileMe account with the iPhone's mail client. Both accounts have an authenticated SMTP server and I've never had any problems sending with either account regardless my internet connection - via various wi-fi hotspots with different ISPs, at home with my wireless network and ISP, or when connected via AT&T's cellular network.

    Since you travel often, you should consider using a different email account for personal use - one that has an authenticated SMTP server since I don't believe Verizon provides an authenticated SMTP server which is standard for most internet service providers.

    Google provides an authenticated SMTP server with a Gmail account, which is free. Provides plenty of storage space, and the account can be accessed as an IMAP or POP account with any email client. If you access an email account with more than one email client on different computers, best to access the account as an IMAP account since all server stored mailboxes with an IMAP account are kept synchronized with the server automatically with each email client used to access the account. Send messages with the Mail.app on your MacBook when on the road, and the sent messages will be available in the account's Sent mailbox automatically when returning home and accessing the account with the Mail.app on your iMac, and vice-versa.

    This is not possible with a POP account.
  • 5. Re: unable to successfully set up Mail when using Verizon.net as outgoing s
    Wade Dearstyne Level 1 Level 1 (5 points)
    Unfortunetly, that makes complete sense. I never thought of it like that. Looks like I'll need new email account because the funds are too low to renew my .mac account this year.

    Thanks for the explanation.
  • 6. Re: unable to successfully set up Mail when using Verizon.net as outgoing s
    amarie5177 Level 1 Level 1 (0 points)
    you COULD just forward all of your verizon emails using a gmail account. have all your verizon.net emails forwarded to your gmail account, then set up your gmail account on Mail 3.5. Thats what I did after realizing that despite endless hours trying to figure out how to receive my verizon.net email when I wasn't at home. Granted, you wont be able to send emails using the verizon.net email address, only the gmail one you set up. Still, you get your verizon emails and whatever other emails you have all in one place without having to log onto start.verizon.net to check your verizon emails.