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Double podcast upload problem

2476 Views 5 Replies Latest reply: Feb 20, 2009 6:29 AM by Chappers1977 RSS
Chappers1977 Calculating status...
Currently Being Moderated
Feb 13, 2009 8:23 AM
We produce 2 podcasts every week, which are part of the same series. However, only one of them gets downloaded automatically to subscribers. You have to physically click "get" to download the second one.
Is this because we upload them at the same time?
And if we need to leave a gap between the uploads, how long should that be?
Thanks!
MacBook Pro, Mac OS X (10.5.6)
  • Roger Wilmut1 Level 9 Level 9 (64,095 points)
    Currently Being Moderated
    Feb 13, 2009 8:30 AM (in response to Chappers1977)
    If the two podcasts are indeed quite separate, each having their own feed file, then they will each have their own page on the iTunes Store, and can be subscribed to separately. It wouldn't make any difference when you upload them.

    All of which leads me to wonder whether there is another factor in here somewhere. Would you like to post your details? - if so please post the feed URLs, and the iTunes Store URLs (control-click the podcast image on the Store page and choose 'copy URL to clipboard'. Please include the http:// when posting.
    24 inch iMac (10.5.6), 14 inch iBook G4 (10.4.11), 20 inch G4 iMac (10.4.11), Asus 'eee' (Linux), G3 Beige desktop Mac (8.6)
  • Dr Greg Level 2 Level 2 (450 points)
    Currently Being Moderated
    Feb 14, 2009 9:27 AM (in response to Chappers1977)
    Actually, automatic download of new episodes is a preference in iTunes (and other podcatcher software) that can be set by the user. For example, I've got my iTunes set to never download new episodes. With newer versions of iTunes, this preference can be set individually for each podcast, so you can have one that downloads automatically and one that doesn't. I suspect the clue to your problem may be in there.
    PowerBook, Mac OS X (10.5)
  • Roger Wilmut1 Level 9 Level 9 (64,095 points)
    Currently Being Moderated
    Feb 20, 2009 3:20 AM (in response to Chappers1977)
    All your episodes appear when subscribed to: a person making a new subscription will have only the most recent episode downloaded, and will need to 'get' any earlier ones manually - this is normal (you might be joining a podcast with 300 episodes...). However if they stay subscribed, then all subsequent episodes should be downloaded automatically (provided this is how their copy of iTunes is set up), not some and not others. This isn't something I can test; I don't see why uploading what are effectively two separate episodes close together should make any difference: it isn't even a matter of the Store's delay in getting round to the feed, since each user's copy of iTunes would read the feed when opened and should download all new episodes.

    However there is something to be said for separating the preview and the full episodes into two separate podcasts, since you may be forcing people who only want the short version to download the long version. You can just remove, say, the previews from the present feed and submit a new feed containing them. (Change the title slightly so that iTunes Store doesn't think it's the same podcast).
    24 inch iMac (10.5.6), 14 inch iBook G4 (10.4.11), 20 inch G4 iMac (10.4.11), Asus 'eee' (Linux), G3 Beige desktop Mac (8.6)

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