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Can't open Keynote 09 file

168178 Views 225 Replies Latest reply: Mar 11, 2014 8:10 PM by applesyappledo RSS
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Bill Clarke Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 2, 2009 1:48 AM
I have a file, created in Keynote 09, that I cannot open anymore. I receive the message "Unable to open 'filename' because it isn't a valid keynote document". Same message when double-clicking the file or from the Open... menu. I suspect the file is corrupted as Keynote 09 was behaving strangely when I was editing it (very slow operations). I saved the file and restarted Keynote and that's when the file wouldn't open anymore. I restarted the Mac (MacBook Pro, unibody) and still no luck. I made a copy of the file in the Finder successfully, but I get the same message with the copy. The file can be viewed in QuickLook just fine.
Is there a file repair utility for Keynote 09?

Cheers,
Bill

Message was edited by: Bill Clarke
MacBook Pro 15" unibody, Mac OS X (10.5.6)
  • Craig Syverson Level 1 Level 1 (90 points)
    Currently Being Moderated
    Feb 2, 2009 1:45 PM (in response to Bill Clarke)
    Hi Bill - This is the same message I would get if I was trying to launch a Keynote 09 document using Keynote 08. It's quite possible the icon on your dock might be pointing to the Keynote 08 app if it's still on your machine, as the installer for iWork 09 does not remove the iWork 08 folder.

    Hope this is it - otherwise, there is no repair utility that I know of.
    MacBook Pro, Mac OS X (10.5.6), iWork 09
  • Pels Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 18, 2009 8:43 PM (in response to Bill Clarke)
    I have the same problem and of course it is the night before my presentation and I am in total limbo. I tried renaming, changing the extension, opening with other apps and no luck. This appears to be a corruption or something. It shows in the preview but I can't open it in preview.

    Any help.....!!!????
  • craz11 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 19, 2009 11:11 AM (in response to Pels)
    I am having the same problem, using the iWork 09 trial. Everything was working fine, saved the file, shut down my system and went to my meeting.

    Imagine my shock when I couldn't open my presentation just minutes before I had to present!

    If this isn't patched soon, there is no way I'm buying iWork!
    Mac Book Pro, Mac OS X (10.5.3)
  • Brian Peat Level 6 Level 6 (18,205 points)
    Currently Being Moderated
    Feb 20, 2009 7:53 AM (in response to craz11)
    I'm with Craig, I've seen this happen countless times and all it was was the old version being launched. No one responded to his message to say if they even checked that.
    8 Core MP 5GB ram X1900 | MBP 17" 2.33, Mac OS X (10.5.6), iWork 09, iLife 09, FCS2, Logic 8, Aperture
  • Jokerz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 26, 2009 1:55 AM (in response to Brian Peat)
    Same problem! And no older version of iWork installed. Obviously, tomorrow I have my presentation...
  • Keith Barkley Level 5 Level 5 (5,140 points)
    Currently Being Moderated
    Mar 4, 2009 2:41 PM (in response to Bill Clarke)
    Please post feedback to Apple about it. They might even ask for the bad file in order to see what happened.

    I believe that Keynote "files" are packages. You might try digging in with the finder to see what you can rescue.
    iMac FP 800 MHz, Mac OS X (10.3.x)
  • Keith Barkley Level 5 Level 5 (5,140 points)
    Currently Being Moderated
    Mar 5, 2009 8:11 AM (in response to Bill Clarke)
    Jeez, that was harder than I thought! I finally found it on the main apple/iwork site under "resources":
    http://www.apple.com/feedback/keynote.html?cmp
    iMac FP 800 MHz, Mac OS X (10.3.x)
  • proots Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 13, 2009 4:11 PM (in response to Bill Clarke)
    Got the same issue. I really hope I can get my file open. I have the presentation in a couple of days. Contacted Apple support, we'll see if they can help.
    Mac OS X (10.5.6)
  • IMfotograf Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2009 7:02 PM (in response to Bill Clarke)
    Same problem here. Left feedback on Keynote web site. Anyone got a fix??

    Funny enough, Quick Look is able to show the content.

    Message was edited by: IMfotograf
    MBP 17" 2.16 GHz, iMac 2.16 GHz, MBA, Mac Pro, Mac OS X (10.5.6)
  • Brie Fly Level 5 Level 5 (7,925 points)
    Currently Being Moderated
    Apr 5, 2009 7:59 PM (in response to IMfotograf)
    It might be helpful if any of the "same problem here" posters would try creating a new user account to see if Keynote works normally in the new account.
    24" iMac (Alum), Mac OS X (10.5.6)
  • wideEyedPupil Level 2 Level 2 (360 points)
    Currently Being Moderated
    Apr 7, 2009 6:14 AM (in response to IMfotograf)
    It's not that unusual that quicklook can preview, it just looks for the thumbnail image inside the file contents. Heaps else can go wrong with a file with it still having a valid thumbnail and .keynote wrapper.
    Dual 1.8GHz G5, Mac OS X (10.5.6), Wacom 6x11"
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