7 Replies Latest reply: Mar 2, 2009 7:40 AM by SurfBoy
Anodazab Level 1 Level 1 (0 points)
Hey all,
So I have Gmail all set up on my iPhone and my Mail.app, both using IMAP.
Everything is fine on Mail.app. Mail.app and the web Gmail are perfectly in sync.
But on my iPhone, there is chunks of mail missing. But in the inbox, and all mail. And it seems very random. I'll have email from today, then some missing from yesterday, then the day before will be fine, then maybe a whole week is missing...etc.
I have deleted the account on the phone, started over...didn't seem to do anything.

Does anyone have any idea what's going on?
Thanks.

24 inch iMac, 13 inch BlackBook, Mac OS X (10.5.5)
  • 1. Re: Missing Gmail emails on iPhone?
    Anodazab Level 1 Level 1 (0 points)
    That was just supposed to say "In the inbox, and all mail". No "but". Sorry.
  • 2. Re: Missing Gmail emails on iPhone?
    adamalpha Level 1 Level 1 (0 points)
    on my iphone, i have a gap in my e-mail - between 12/17/08 and 5/22/08, there are no e-mails. recently i checked my gmail online to discover that it was the same there.

    so weird. fortunately all the e-mails in between those dates are safely stored in my Mail app.

    max
  • 3. Re: Missing Gmail emails on iPhone?
    Dynamite DJs Level 4 Level 4 (1,095 points)
    try this: delete the email account in question in your settings. Reenter the email account and see if that works.
  • 4. Re: Missing Gmail emails on iPhone?
    Rob Jennings Level 1 Level 1 (55 points)
    Has anyone resolved this? I have the same problem - a month long gap in Gmail messages on the iPhone. The same IMAP account isn't missing messages on other devices like my MacBook, so it's something specific to Gmail and the iPhone. If I tell the iPhone to load more messages, which can be done by scrolling to the bottom of the inbox, then all of the messages appear and the gap is eliminated. But for some reason, when showing the number of messages based on Settings, in my case 100, it doesn't show the 100 most recent messages, just a couple of recent ones, followed by a bunch of older messages. Weird.
  • 5. Re: Missing Gmail emails on iPhone?
    Flynn Level 3 Level 3 (795 points)
    What you describe sounds exactly like my current problem on my iPod touch except that I experience it with MobileMe and my Gmail account seems to be fine. All emails appear in webmail and on my MacBook but there are seemingly random batches of emails missing on my iPod.

    Any progress with this?
  • 6. Re: Missing Gmail emails on iPhone?
    Brad Studstrup1 Level 1 Level 1 (35 points)
    Having a similar problem, but with a twist. We have six gmail accounts. Did some in-box archiving the other day and in one account gmail seemed to get a little confused -- mail didn't archive smoothly. More specifically, it seemed to have difficulty getting mail back from ALL MAIL to the INBOX properly.

    Over on the iPhone, five accounts looked perfect. But the sixth -- the one where we experienced difficulty, continues to struggle. It shows a few very recent emails (those in the INBOX since the archiving), then there's a gap of two months (the mail that was first archived and then sent back to the INBOX from ALL MAIL), then it shows very old (archived) email. Kind of a mess.
  • 7. Re: Missing Gmail emails on iPhone?
    SurfBoy Level 1 Level 1 (0 points)
    All,

    We recently converted our e-mail hosting from a third party over to Gmail (Google Apps) and all our iPhone users are experiencing the same issues. After much testing, we are pretty sure this is Google's problem.

    (And we laid into them for it now that they are charging us $50/year for an inbox ... <cursing under breath>.)

    Here's what we found:

    When we moved a user's email from our previous hosting company to Gmail, we did a bulk upload from one inbox to their new Gmail inbox. On those messages we found the some showed up and some didn't. Totally random. But, all or any new messages that went to the new Gmail inbox naively showed up just fine.

    As best as we can guess, there is some problem with the way Google implemented the IMAP standard on their end.

    Not sure that helps, but ...