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Accessing time capsule drives on MobileMe

17613 Views 131 Replies Latest reply: Jun 29, 2009 7:22 AM by openthreads RSS
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EvilHomer80 Calculating status...
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Mar 6, 2009 3:36 AM
Has anyone managed to get this to work yet?

I've entered my details on Time Capsule but when I go to me.com I don't see the additional drives that are attached to Time Capsule?

If I go o MobileMe preferences and look at Back to my Mac its on but says its not working correctly because of NAT.

So my set up is that I have a Sky Broadband router which definitely has uPnP enabled and I have my Time Capsule set to Bridged mode. Could this be causing me an issue, will it not work with this kind of setup?

Any help or pointers to an appropriate set up guide would be good.
MacBook, Mac OS X (10.4.9)
  • dwmreg64 Level 1 Level 1 (25 points)
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    Mar 6, 2009 5:18 AM (in response to EvilHomer80)
    I'm also having the same problem. I also had problems entering my MobileMe Account information. I had to drop the @mac.com and @me.com information before it finally took. Now that is saved in my Airport basestation, but I cannot see any drives connected via MobileMe. Connection failure. No known cause or reason ergo no error message, but that's how Apple rolls.
    iMac Extreme, Mini 2.0ghz, MBPro Early 2008, Mac OS X (10.5.4)
  • Quake97 Level 6 Level 6 (8,840 points)
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    Mar 6, 2009 6:30 AM (in response to dwmreg64)
    I've also not been able to get this to work. I'm suspecting some weird port must be open on my current network. I'm at work now. I upgraded the firmware on my AEBS this morning and was hoping to be able to access my drive at work. No go so far. I'll probably hit up Apple chat sometime this morning and will report back.
    MacBook Air, Mac OS X (10.5.6), 2GB, 128GB SSD & iPhone 3G
  • Quake97 Level 6 Level 6 (8,840 points)
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    Mar 6, 2009 6:54 AM (in response to Quake97)
    Chat support didn't help. They told me to contact Applecare for the AEBS.

    Joe
    MacBook Air, Mac OS X (10.5.6), 2GB, 128GB SSD & iPhone 3G
  • Quake97 Level 6 Level 6 (8,840 points)
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    Mar 6, 2009 6:54 AM (in response to Quake97)
    Chat support didn't help. They told me to contact Applecare for the AEBS.

    Joe
    MacBook Air, Mac OS X (10.5.6), 2GB, 128GB SSD & iPhone 3G
  • Linda Custer Level 2 Level 2 (315 points)
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    Mar 6, 2009 8:13 AM (in response to EvilHomer80)
    I have NOT gotten this to work.

    Upgraded the TC firmware, entered my MobileMe account information (it "took"), and rebooted the TC a few times. MobileMe account information is still there, but no access.

    BackToMyMac is working on this network just fine, and the TimeCapsule is available as normal while connected to my home network. When I travel, my Macs are visible, but not the TimeCapsule.

    If anyone gets it to work, please let us know. Thanks.
    MBP unibody (late 2008) 2.8; MBA (original); Mac mini (original), Mac OS X (10.5.6), Dell 30" Display; Apple 24" LED Cinema; iPhone 3G/16; TV; TimeCapsule 1 TB
  • Peter Reut Level 2 Level 2 (225 points)
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    Mar 6, 2009 8:46 AM (in response to EvilHomer80)
    The same problem here. But since you got the same set up like mine in terms of the same sky modem/router would you able to tell me how to set up sky router so I can access TC via file sharing option. I mean I got TC set in bridge mode at this moment so I can't enable WAN protocol under "sharing". WAN appears as a option once I change TC bridge mode option to distribute single IP etc but then my internet connection is dead. I am just trying to get access to TC from anywhere by Go/Connect to server.
    How can I achieve that?
    Thanks
    Macbook Pro 15", iMac G5 20", iPhone 3G, Mac OS X (10.5.6), iSight, iPod, TimeCapsule, Apple TV, Sky Broadband Max
  • dwmreg64 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Mar 6, 2009 9:49 AM (in response to EvilHomer80)
    I just spent over one hour with Applecare on the phone troubleshooting on various machines and using a cellular data connection for testing. Currently there is no solution for this problem. I think it might eventually be resolved in "the cloud" and that some tweak to MobileMe's services will resolve this problem. I have an Apple case number and was told that the response would be 3-5 days. The call was escalated to what I believe was engineering. Once I have more information I'll post it. Are any of you in this thread so far using Comcast? or Time Warner for your internet provider? Apple asked me about the cable modem I am using.
    iMac Extreme, Mini 2.0ghz, MBPro Early 2008, Mac OS X (10.5.4)
  • dwmreg64 Level 1 Level 1 (25 points)
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    Mar 6, 2009 2:40 PM (in response to EvilHomer80)
    Applecare finally directed me to MobileMe Support. I spent less time with them than I did with Applecare. The end result was finger pointing back to Applecare support. It's clear no one at Apple knows why this is not working. All my other MobileMe features are working, but not the one letting me gain access to my drive. I was never able to determine port issues, etc. No ports are noted. But even with factory settings and minimal config this feature just isn't working.
    iMac Extreme, Mini 2.0ghz, MBPro Early 2008, Mac OS X (10.5.4)
  • miggdamac Calculating status...
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    Mar 6, 2009 2:51 PM (in response to dwmreg64)
    I have been reading online and it appears that you must actually have a Mac connected to the TC to enable the drive sharing. This apparently still requires a Mac at home. The new thing is only that drives connected via USB to a TC or AEBS are visible when connecting to your Mac at home via Back-to-my-Mac. I was under the impression you could connect directly to the TC less the Mac connection, it appears thats not the case.
    Macbook Air, Mac OS X (10.5.2)
  • klooney Calculating status...
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    Mar 6, 2009 3:18 PM (in response to miggdamac)
    that completely defeats the whole purpose I hope that is not the case. Is there any other way to access your timecapsule from another internet location?
    Mac OS X (10.5.6)
  • dchao99 Level 4 Level 4 (2,040 points)
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    Mar 6, 2009 3:26 PM (in response to EvilHomer80)
    Back to my Mac its on but says its not working correctly because of NAT.


    Don't worry about that message. That's saying you are currently on outside internet, and people can't logon into your Mac with BTMM service.

    What you need to check is that your Mac is logged into the MM service. If MM Preferences shows your account status, then you are logged in.

    If you have enter the correct user name and password on the TC in the MobileMe Pref. And file sharing is enabled. Your Air Disk will appear on the Finder's sidebar under "Shared"

    You do not have to have a Mac connected to the TC for this to happen.
    Mac Pro Single Quad-Core (2008) + Mac mini, Mac OS X (10.5.6), AEBS Dual-Band (7.4.1)
  • Lance Fortenberry Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 6, 2009 3:58 PM (in response to miggdamac)
    Nope. I just finally got mine to work without any home computer connected to the shared disks on my AEBS. I didn't change anything from 5 minutes ago when it didn't work, but it does now.

    Here are all the steps I took:
    1. Added MobileMe info on the Advanced screen
    2. Checked the box to share disks over the Internet
    3. Checked the box to share the disks using Bonjour
    4. Added a wide-area Bonjour hostname

    Good luck everyone. Hopefully this was just something they turned on rather than a grim promise of spotty service.
  • dchao99 Level 4 Level 4 (2,040 points)
    I did not even have to do (2) (3) and (4).

    But I think the service is rather slow right now. So you might not see your AirDisk appearing on the Finder immediately.

    Also AirPort Utility will take advantage of wide-area bonjour and MobileMe service as well, by login onto MobileMe, you can remotely configure your TC.

    Message was edited by: dchao99
    Mac Pro Single Quad-Core (2008) + Mac mini, Mac OS X (10.5.6), AEBS Dual-Band (7.4.1)
  • dchao99 Level 4 Level 4 (2,040 points)
    Currently Being Moderated
    Mar 6, 2009 5:11 PM (in response to dchao99)
    Took 5 (FIVE) min for the AirPort base station to appear in the Shared section of your Finder sidebar and AU base station list.

    So be patient

    After that, everything is quite speedy.
    Mac Pro Single Quad-Core (2008) + Mac mini, Mac OS X (10.5.6), AEBS Dual-Band (7.4.1)
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