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How do I prevent auto-updating of ATV software?

2179 Views 5 Replies Latest reply: Mar 15, 2009 10:37 AM by Chenks RSS
dcunited Calculating status...
Currently Being Moderated
Mar 2, 2009 10:59 AM
My problem is that I have HughesNet, which has a fair usage limit. Unless either I, or Apple, can schedule ATV updates to a 2:00 - 5:59 a.m. window, the updates kick us into slower than dial up for 24 hours.

I'm running 2.3 right now with my ATV wanting to install an update...probably the one that kicked us into fair access penalty the day before yesterday. I can see no option in the menu to manually control auto-updating. I understand there used to be one, but I can't find it.

So far my only option is to kill the power to ATV. But that's not going to prevent updates while it's running.

Any ideas?
Apple TV, 160G model
  • Alley_Cat Level 6 Level 6 (16,620 points)
    Currently Being Moderated
    Mar 2, 2009 12:05 PM (in response to dcunited)
    There was never an option to disable the updates.

    While pulling the plug seems like a good idea, I did this once to try and stop my AppleTV 1.1 version updating but I lost audio due to a partial corrupt installation (initiated accidentally by my daughter).

    There is a free open source software 'modification' which can prevent auto-updates but is part of a larger software 'hack' fro AppleTV (Google relevant terms).

    iMac Core 2 Duo 20", Mac OS X (10.4.11), Intel Macbook, iPhone, old Risc OS and Windows boxes!
  • Paul Troon Level 1 Level 1 (25 points)
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    Mar 11, 2009 6:28 PM (in response to dcunited)
    Hi There Dcunited -

    Did you manage to find a solution? I'm having the same trouble where I dont want to update, but it's sucked my bandwidth for the month and I'm now on dial up speed.
  • samoyeds Calculating status...
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    Mar 11, 2009 6:40 PM (in response to Paul Troon)
    Not yet. I saw the hack suggestion above. My son thinks he has one that will do it. I'll post info when I've got it.

    In the meantime I've got it plugged into the off side of my surge-suppressor, which prevents it from doing broadband eating but also prevents me from using it.

    If I can't find a solution I'm doing to delight in taking a sledge hammer to it.
    MacBook Pro, Mac OS X (10.5.2)
  • samoyeds Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 15, 2009 10:27 AM (in response to Paul Troon)
    I just got off the phone with Apple tech support. He said that there is no auto-update, but we made sure that ATV wasn't somehow using any auto-update permissions in either Software Update or iTunes.

    Here's what I noticed. When I would turn my ATV back on by restoring the power and go to General, the Update Software line had the spinner going. When I would click on that I was given the choice to continue the update or to do it later. I chose 'later'. Going back to Update Software showed no spinner.

    However, it looked like every time I changed what the ATV was doing and then checked General, Update Software had gone back into the spinning mode. If the Apple tech rep is correct, that spinner wasn't indicating that a download was in progress, just that one was available. I'm not sure I believe that, since something went after 260 meg plus of download the other day when all of the Macs here were asleep and the only functioning machine was ATV. That's what helped in a big way to trigger the fair usage idiocy of HughesNet.

    This morning at 3:30 a.m. I got up and triggered the update. 360+ Meg later it was ready to install when I woke back up.

    Today, now running under then latest upgrade, the Update Software line has no spinner.

    Whether the problem has been solved is unclear. But I have decommissioned any auto-upgrade capabilities on Software Update and iTunes. We'll see when Apple launches the next ATV software upgrade.

    Props, however, to Apple's tech call availability. It's down toward the left corner of Apples's home support page.
    MacBook Pro, Mac OS X (10.5.2)
  • Chenks Level 5 Level 5 (7,420 points)
    Currently Being Moderated
    Mar 15, 2009 10:37 AM (in response to samoyeds)
    apple tech support have mis-informed you then.
    the appletv most certainly does have an auto-update, and it is not user-configurable.
     MBP C2D 2.4GHz  Mac Mini G4  AppleTV  iPhone 3G 16GB  iPod Classic 80GB, Mac OS X (10.5.6)


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