1 2 3 Previous Next 228 Replies Latest reply: May 7, 2014 7:51 AM by KennySnowball
Bill Clarke Level 1 Level 1 (0 points)
I have a file, created in Keynote 09, that I cannot open anymore. I receive the message "Unable to open 'filename' because it isn't a valid keynote document". Same message when double-clicking the file or from the Open... menu. I suspect the file is corrupted as Keynote 09 was behaving strangely when I was editing it (very slow operations). I saved the file and restarted Keynote and that's when the file wouldn't open anymore. I restarted the Mac (MacBook Pro, unibody) and still no luck. I made a copy of the file in the Finder successfully, but I get the same message with the copy. The file can be viewed in QuickLook just fine.
Is there a file repair utility for Keynote 09?

Cheers,
Bill

Message was edited by: Bill Clarke

MacBook Pro 15" unibody, Mac OS X (10.5.6)
  • 1. Re: Can't open Keynote 09 file
    Craig Syverson Level 1 Level 1 (90 points)
    Hi Bill - This is the same message I would get if I was trying to launch a Keynote 09 document using Keynote 08. It's quite possible the icon on your dock might be pointing to the Keynote 08 app if it's still on your machine, as the installer for iWork 09 does not remove the iWork 08 folder.

    Hope this is it - otherwise, there is no repair utility that I know of.
  • 2. Re: Can't open Keynote 09 file
    Pels Level 1 Level 1 (0 points)
    I have the same problem and of course it is the night before my presentation and I am in total limbo. I tried renaming, changing the extension, opening with other apps and no luck. This appears to be a corruption or something. It shows in the preview but I can't open it in preview.

    Any help.....!!!????
  • 3. Re: Can't open Keynote 09 file
    craz11 Level 1 Level 1 (0 points)
    I am having the same problem, using the iWork 09 trial. Everything was working fine, saved the file, shut down my system and went to my meeting.

    Imagine my shock when I couldn't open my presentation just minutes before I had to present!

    If this isn't patched soon, there is no way I'm buying iWork!
  • 4. Re: Can't open Keynote 09 file
    Brian Peat Level 6 Level 6 (18,215 points)
    I'm with Craig, I've seen this happen countless times and all it was was the old version being launched. No one responded to his message to say if they even checked that.
  • 5. Re: Can't open Keynote 09 file
    Jokerz Level 1 Level 1 (0 points)
    Same problem! And no older version of iWork installed. Obviously, tomorrow I have my presentation...
  • 6. Re: Can't open Keynote 09 file
    Bill Clarke Level 1 Level 1 (0 points)
    It is not a Keynote 08 problem - I removed Keynote 08 and I tried opening the file in Keynote 09 from the File->Open menu. I even tried using a hex editor to see if I could find where the corruption might be from comparing with non-corrupt files - no luck.

    I had to cancel my lecture (which was the next morning) and recreate the presentation from scratch - a big pain.

    I've been using Keynote 09 since my original problem (Feb 2) without a problem - until just now. Another lecture to give - this time the day after tomorrow. The presentation file will not open with the same error message. I think I may have an earlier version backed up with Time Machine in my office, I'll have to check tomorrow to see how much work I'll have to do to get the lecture redone.

    This is a REAL problem - I hope Apple will fix it soon!
  • 7. Re: Can't open Keynote 09 file
    Keith Barkley Level 5 Level 5 (5,250 points)
    Please post feedback to Apple about it. They might even ask for the bad file in order to see what happened.

    I believe that Keynote "files" are packages. You might try digging in with the finder to see what you can rescue.
  • 8. Re: Can't open Keynote 09 file
    Bill Clarke Level 1 Level 1 (0 points)
    I was looking to see where I could send a report to Apple and haven't found it yet.
    Keynote 08 presentations were packages - for Keynote 09 they changed the format to a single file.
    Bill
  • 9. Re: Can't open Keynote 09 file
    Keith Barkley Level 5 Level 5 (5,250 points)
    Jeez, that was harder than I thought! I finally found it on the main apple/iwork site under "resources":
    http://www.apple.com/feedback/keynote.html?cmp
  • 10. Re: Can't open Keynote 09 file
    Bill Clarke Level 1 Level 1 (0 points)
    Thanks - I got tied up and didn't get a chance to look further. I'll send them a message and post back here if I get any meaningful response.

    Time Machine saved me a bit. I got the file back but all the backups from yesterday were corrupt. So I have about 3 hours of work to reconstruct what I've lost.

    Bill
  • 11. Re: Can't open Keynote 09 file
    proots Level 1 Level 1 (0 points)
    Got the same issue. I really hope I can get my file open. I have the presentation in a couple of days. Contacted Apple support, we'll see if they can help.
  • 12. Re: Can't open Keynote 09 file
    IMfotograf Level 1 Level 1 (0 points)
    Same problem here. Left feedback on Keynote web site. Anyone got a fix??

    Funny enough, Quick Look is able to show the content.

    Message was edited by: IMfotograf
  • 13. Re: Can't open Keynote 09 file
    Brie Fly Level 5 Level 5 (7,925 points)
    It might be helpful if any of the "same problem here" posters would try creating a new user account to see if Keynote works normally in the new account.
  • 14. Re: Can't open Keynote 09 file
    wideEyedPupil Level 2 Level 2 (360 points)
    It's not that unusual that quicklook can preview, it just looks for the thumbnail image inside the file contents. Heaps else can go wrong with a file with it still having a valid thumbnail and .keynote wrapper.
1 2 3 Previous Next