JasonBChen

Q: Wireless keyboard won't turn on after changing battery

This is what happened:

I got a message yesterday telling me that the battery for my wireless keyboard was low and I should replace them. This morning, before I switched on my Mac, I put in new battery for the wireless keyboard. Then I switched on my Mac. And I got a message on the screen saying that There's no keyboard connected and couldn't find any keyboards. I thought that maybe I need to turn on the keyboard to make it work. So I pressed the power button and noticed that the green light doesn't even come up..

What's going on? Is my wireless keyboard already dead??

Any advice would be appreciate it. Thanks.

G5, Mac OS X (10.5.2)

Posted on Jun 26, 2008 12:48 PM

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Q: Wireless keyboard won't turn on after changing battery

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  • by circa1977,

    circa1977 circa1977 Feb 4, 2009 7:25 AM in response to arthurc
    Level 1 (0 points)
    Feb 4, 2009 7:25 AM in response to arthurc
    After a few failed attempts, this last solution worked great. Make sure you actually make a "spring" out of the bent paperclip.
  • by Meredith Kirn,

    Meredith Kirn Meredith Kirn Feb 9, 2009 4:59 AM in response to JasonBChen
    Level 1 (0 points)
    Feb 9, 2009 4:59 AM in response to JasonBChen
    After what seemed like a month, they (Apple) finally concluded that it was my Bluetooth card that quit working, and replaced it with a new one. Now my keyboard works.
  • by daStevo,

    daStevo daStevo Feb 16, 2009 1:16 PM in response to JasonBChen
    Level 1 (0 points)
    Feb 16, 2009 1:16 PM in response to JasonBChen
    Same problem as many others, got a message that batteries were low, I swopped in a new set and the keyboard would not power on again. Not a pairing issue, it was just deadsville. I spent a good hour poking around and holding in power button and gently tapping (at first) on each side. No good. Then having founf & read most of this thread, I removed the batteries, got a half inch square piece of 'tinfoil' aluminium foil, sqeezed it into a quarter of an inch ball shape, not too solid, dropped it into the tube, put the batteries back in.... bingo! Typing this on the revived keyboard!
  • by ChadSch,

    ChadSch ChadSch Feb 17, 2009 1:36 PM in response to circa1977
    Level 1 (0 points)
    Feb 17, 2009 1:36 PM in response to circa1977
    Can you please elaborate a bit on how you formed the spring? I have a wireless aluminum apple keyboard, and after about two weeks of it being turned off, it no longer turns on even with fresh batteries.

    Thank you!
  • by Shadxow,

    Shadxow Shadxow Mar 10, 2009 11:41 AM in response to JasonBChen
    Level 1 (0 points)
    Mar 10, 2009 11:41 AM in response to JasonBChen
    Hello everyone... I woke up this morning and experienced the same problem with my wireless key board. Then I connected the wired key board that came with my iMac and googled into this topic. Glad to say that the aluminum foil solution that was suggested worked perfectly, so thank you very much for that suggestion.
  • by ltattan,

    ltattan ltattan Mar 11, 2009 9:55 PM in response to Shadxow
    Level 1 (0 points)
    Mar 11, 2009 9:55 PM in response to Shadxow
    Had similar problem like all of you. Tried the aluminum foil suggestion. It works! Must be something to do with the contacts. So I am guessing it must be a design fault. Well done, you folks for fixing the problem D.I.Y style!
  • by Andreas Keim,

    Andreas Keim Andreas Keim Mar 16, 2009 10:03 AM in response to ltattan
    Level 1 (5 points)
    Mar 16, 2009 10:03 AM in response to ltattan
    Same problem here.
    no green light after new batteries.
    put a bit of paper clip between battery and one of the plus contacts, works again.
    thx for the help everybody!
    A.
  • by Cruijff,

    Cruijff Cruijff Mar 16, 2009 5:33 PM in response to petergole
    Level 1 (0 points)
    Mar 16, 2009 5:33 PM in response to petergole
    I have the same problem the cap is stuck hole end, tried removing it with plastic binder and some glue but no joy so far; what did you do?
  • by DudeyPaul,

    DudeyPaul DudeyPaul Mar 22, 2009 3:37 PM in response to Andreas Keim
    Level 1 (0 points)
    Mar 22, 2009 3:37 PM in response to Andreas Keim
    Had my Apple wireless keyboard for only 6 months, whilst this was a fantastic device when it was working, I started seeing the fault above. No little green LED, even with new batteries. Tried a piece of aluminium....and hey presto it worked again. Clearly this is a design defect, and needs to be rectified by Apple.

    Fortunately I'm still under warranty, so I'm taking mine back tomorrow!
  • by dswtan,

    dswtan dswtan Mar 23, 2009 10:51 PM in response to JasonBChen
    Level 1 (0 points)
    Mar 23, 2009 10:51 PM in response to JasonBChen
    +1 on the aluminum foil ball solution for the A1255. Brilliant! I used a ball about the size of a small pea.

    Same original issue for me -- this was the second or third set of replacement batteries over the keyboard's life, with no issues previous. This time, no LED. Nothing appeared wrong. Thanks for this thread and the great solution! Definitely a design problem here.
  • by Dino1956,

    Dino1956 Dino1956 Mar 24, 2009 8:12 AM in response to catalan
    Level 1 (41 points)
    Mar 24, 2009 8:12 AM in response to catalan
    ok. After a week of going absolutely crazy trying to press the keyboard on / off switch, change batteries, go into bluetooth settings, etc...I find this Aluminum Foil post & I decided to try it. Low & behold, it worked. Unbelievable. So basically the Keyboards are manufactured poorly. Apple really does need to get a handle on Product Control. I thank the person who discovered the Aluminum foil trick. You saved the day. Why we should have to "Jimmy Rig" a brand new high tech product, is beyond me ?
  • by adisor19,

    adisor19 adisor19 Mar 27, 2009 9:15 AM in response to JasonBChen
    Level 1 (14 points)
    Mar 27, 2009 9:15 AM in response to JasonBChen
    Oh WOW, this is sad. Just had the same problem happen to me 5 min ago and got here with a little bit of googling. I tried the aluminum ball trick and it worked on the first shot. GG Apple.

    I bought this in 2007 so it's not in warranty anymore.

    Adi
  • by Dino1956,

    Dino1956 Dino1956 Mar 27, 2009 10:02 AM in response to adisor19
    Level 1 (41 points)
    Mar 27, 2009 10:02 AM in response to adisor19
    Quite sad IMO. I cannot believe a brand new Product from Apple could have these type of almost silly issues. And clever Users are coming up with these easy fixes. Something like the Plus Terminal not making contact is just so ridiculous. Especially in a new Product. How does that wear out? I only put Batteries in it ONCE. I guess we have to depend on Creative Users to find fixes for our Apple Products. My problem is, doesn't Apple read this stuff ? If they don't, they should. I got a Tech on the phone about the KB and it took him 20 Minutes to find what KB I was referring to. I kept telling him. Your newest Bluetooth KB. It did not help. He could not find Model Number. True Story !

    On a different note, I just updated iTunes & it wouldn't synch with my Apple TV, Something about Port 3689 needed to be Opened. I did a factory restore & then did the update on the ATV. I hope it works and STAYS working. When you do nothing but an Update, it should make things better, not worse.
  • by iomatic,

    iomatic iomatic Mar 30, 2009 4:23 AM in response to Dino1956
    Level 1 (40 points)
    Mar 30, 2009 4:23 AM in response to Dino1956
    These are symptoms I'm having:

    This seems to be a widespread problem. I get this issue (((((((((wireless keyboard <— those extra parens were from the keyboard dying… ), as well Logitech, Kensington and Mighty Mouse erratic behavior. I've reset PRAM, reset the power manager, changed wireless channels, speeds; ADDED another Airport WDS access point, and yes, even REINSTALLED THE OS. Nothing.

    <Edited by Moderator>
  • by twophive,

    twophive twophive Apr 6, 2009 10:05 PM in response to JasonBChen
    Level 1 (0 points)
    Apr 6, 2009 10:05 PM in response to JasonBChen
    The tin foil method described above did indeed work!

    Cheers!
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