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Permissions for access

2929 Views 6 Replies Latest reply: Apr 20, 2009 11:33 PM by Martin van Diemen RSS
adam ramage Level 1 Level 1 (0 points)
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Mar 22, 2009 12:41 AM
Good Afternoon...
Im the network admin at my school and im responsible for around 400 macbooks and over 1000 end users... one problem i currently have is privacy with ARD.
I have set up all the configuration for user access in regards to remote control and viewing and its stricktly administrators only but we need a way for the ARD client on the computers to prompt for permission first. Its ok with our student computers because its part of the agreement however staff are worried which i dont disagree with.
I have tested and rebuild the clients over and over but cant find a way for it to prompt first.

Any ideas??
Macbook, Mac OS X (10.5.6)
  • Justin Andrews Level 3 Level 3 (520 points)
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    Mar 23, 2009 7:01 AM (in response to adam ramage)
    Hi - Welcome to Apple Discussions!

    I've also had trouble with this, the only way I've been lucky is to remove the credentials from the ARD administrator console, then when you attempt to remote control a computer, it will prompt the user (at the client) if it is OK that XXX (admin name) remote controls their computer.
    MBP (Late 2008), QS 2002, G4 Cube, TAM, Pismo, Newton 2100, Mac OS X (10.5.6)
  • Justin Andrews Level 3 Level 3 (520 points)
    Currently Being Moderated
    Mar 27, 2009 5:57 AM (in response to adam ramage)
    Exactly. That's what my solution above will do.
    MBP (Late 2008), QS 2002, G4 Cube, TAM, Pismo, Newton 2100, Mac OS X (10.5.6)
  • Martin van Diemen Level 1 Level 1 (5 points)
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    Apr 16, 2009 2:54 AM (in response to Justin Andrews)
    Hi,

    I'm in the same situation. I've tried your suggestion but when I don't fill in the password, and try to connect, I get the message: Authentication failed to "COMPUTERNAME".
  • Yaknamedjak Calculating status...
    Currently Being Moderated
    Apr 20, 2009 6:33 PM (in response to adam ramage)
    Do you think that you need to check this box on the client side?

    Sys Pref->Sharing->Remote Management->Computer Settings->Anyone may request permission to control the screen

    Just wondering..I'm not an expert.

    I think the first answer should have done the trick.
    Dimension E510 & MacBook, Mac OS X (10.5.5), 10.5.5 on MacBook and XP Pro on Dell Dimension
  • Martin van Diemen Level 1 Level 1 (5 points)
    Currently Being Moderated
    Apr 20, 2009 11:33 PM (in response to Yaknamedjak)
    Thanks for your help. I was able to get this to work but we're also using VNC which doesn't ask the user to take control.

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