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How do I clear the..."The Item is over 10 mb error"?

2490 Views 7 Replies Latest reply: Apr 22, 2009 12:39 AM by Zombilly RSS
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Apr 7, 2009 11:46 PM
When I first got my 3g I tried to download a big file just to see if it would do it, that was about a year ago. Since then I get an error message saying that I must connect to a Wi-Fi network, or use my iTunes on my computer to download this item. Is there a way just to stop my phone from trying to download this file. I don't even remember what this file is. Any ideas?
2x2.66 dual core, Mac OS X (10.4.7)
  • Scott P. Level 6 Level 6 (16,840 points)
    Yep. Connect to wifi and let it download. Problem will go away. If you don't know what the file is, then the only other option (and this is a bit extreme) is to reset the phone to factory default. That would erase the download. And your music. And your apps. And having to let iTunes reinstall everything (provided you have copies of it all there) seems just a little over the top for this.

    ...if it says you should use iTunes to download, it may likely be a podcast or an app? You could check for purchases in iTunes and see if that downloads anything. Or, like I mentioned first, just connect to wifi and let it do its thing since you don't know what the file is.
    iBook 1GHz G4, 1.25 GB RAM; 1.33 GHz G4 Mini: 1 GB RAM, Mac OS X (10.5.2), iPods: 3G, 5G, Touch: Fuji S5000; Commodore 64; Coleco Adam
  • Craig Baron Level 3 Level 3 (680 points)
    Go to the downloads section of itunes (on the iphone) and swipe the "stuck" download from left to right to delete it.
    MacBook Pro, Powerbook, Mini, iphone, ipod Touch, Apple TV, etc., Mac OS X (10.5.6)
  • Scott P. Level 6 Level 6 (16,840 points)
    which will work if he knew what it was. Reading his post, the guy can't even figure out what the file is. Maybe I assumed too much that one would have said "hey, that really big file has been in my download queue for a year. Maybe I should ask how to remove it."
    iBook 1GHz G4, 1.25 GB RAM; 1.33 GHz G4 Mini: 1 GB RAM, Mac OS X (10.5.2), iPods: 3G, 5G, Touch: Fuji S5000; Commodore 64; Coleco Adam
  • Craig Baron Level 3 Level 3 (680 points)
    I was assuming he didn't know where to look for the stuck download and was only seeing the pop-up alert. If the pending download wasn't showing up in itunes, something strange is going on and he does need to restore.
    MacBook Pro, Powerbook, Mini, iphone, ipod Touch, Apple TV, etc., Mac OS X (10.5.6)
  • TheHighStrungLoner Level 1 Level 1 (0 points)
    Thanks Craig! Swiping worked!! I've been getting this message for weeks and it's been driving me crazy. It was a stuck episode of The Rachel Maddow Show. The Downloads section on iTunes is easy to find and the stuck item will more than likely be the only thing there.
    15" MacBook Pro 2.4 GHz, Mac OS X (10.5.6)

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