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1035 Views 2 Replies Latest reply: Apr 22, 2009 2:10 PM by rkaufmann87
Currently Being ModeratedApr 22, 2009 1:39 PM (in response to eyesforyou)Before you buy a new printer, try resetting the printer system, then reinstalling the driver. That can sometimes solve odd printer problems.
To reset the printing system, go to the "Print & Fax" pane of "System Preferences" app and click on the printer list while holding down the control key (or right click, if you have two-button mouse). You will see an option labeled "Reset printing system…"
Currently Being ModeratedApr 22, 2009 2:10 PM (in response to eyesforyou)I have found installing HP AIO's sometimes can be a two step process. First is start from a fresh page by going to System Preferences, Printers & Fax and if you see your OJ 5610 listed click the - sign to remove it. Then click the + sign, locate the printer and add it again. This will give you printing only capabilities. Then go to HP's web site (www.hp.com) click on Support and Drivers, enter Office Jet 5610 and then look for OS X and choose the Full Featured Software and Drivers...it's about 174 MB! Then download and install following the directions. This adds the scanner, fax and copy functions.
I recently followed a similar setup with a OfficeJet Pro 7780 and it's been working fine since.
Your issue probably is when you installed the printer drivers Apple provided you assumed they would include scanner, fax and copier which they don't seem to.Imac Mid 2007 2.8 Core 2 Duo, Mac OS X (10.5.6), LaCie 320, 500 and 750 Quadra D2's, iPod, Airport Extreme, Airport Express