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Late 2008 Macbook Pro Hinges

67629 Views 247 Replies Latest reply: Oct 26, 2009 10:28 AM by andrewkuprat RSS
  • Larry_Rymal Level 2 Level 2 (255 points)
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    May 9, 2009 9:05 PM (in response to 15\")
    Ah cool! I'll talk to my tech next week and see if he'll do a search on this. Just went to http://www.ifixit.com , but couldn't really see how these hinges have a tension adjustment. But the photo doesn't reveal much:

    http://s2.guide-images.ifixit.com/igi/SE3FM6lN23Qv1TZT.large
    MacBook Pro, Intel Core 2 Duo, 2.93 GHz, Mac OS X (10.5.6)
  • Larry_Rymal Level 2 Level 2 (255 points)
    Currently Being Moderated
    May 10, 2009 5:47 AM (in response to 15\")
    Charlie... I realize the Service Source license forbids your doing a screen capture or direct COPY/PASTE of the hinge adjustments, but could you paraphrase the routine towards hinge tension adjustment?

    Am at my church now, getting ready for morning service, and the pastor just bought one of these machines to replace his old and dying white MacBook. I'm typing this message on it.

    I didn't tell him of the issue, but have been oooing and ahhhhing his computer in front of him, picking it up, etc. Yup, he too has the floppy display. Would he ever hold the computer at an 80 degree angle? Noooooo.....! ;>) Will he ever even be aware of this problem? Highly doubtful... But, as others have said---the future wear on the hinges of this excellent computer could (possibly) cause some issues later.

    FWIW, this 15" MacBook Pro Unibody computer must be VERY popular as I am seeing it in more places than I ever thought would be possible.
    MacBook Pro, Intel Core 2 Duo, 2.93 GHz, Mac OS X (10.5.6)
  • Hugh_Whitaker Calculating status...
    Currently Being Moderated
    May 17, 2009 6:03 AM (in response to thegrillboy)
    I have just spent 2 days installing all the software into my new MBP 15inch and as soon as i sit down on my sofa and lift the laptop up slightly i experience the same problems as everyone on this thread, the screen shuts. Its completly useless for comfortable couch surfing.
    MacBook Pro, Mac OS X (10.5.7)
  • 15\ Level 1 Level 1 (20 points)
    Currently Being Moderated
    May 17, 2009 6:59 AM (in response to Larry_Rymal)
    I sympathize, even though none of my 3 15" UMBPs suffers from this malady... but, since I've no idea what the Apple policy about such divestitures are, I'm gonna have to pass. I can say that if you insist, either through e-mails/call to Apple with respect to your MBP's hinge issue, and/or visit an Apple store, and have their Genius Bar personnel look up hinge tension adjustment, it's ther, and they cannot, ethically, deny its existence in Service source.

    Start with that, and that might pry some help from the gatekeepers of Apple. But I value my access to posting on this forum, so I'm gonna bow out as as far as supplying any more specific info. on the hinge matter.

    I hope you understand my position! :^/

    Best,

    Charlie
    3 17" UMBPs w/8GB RAM, 3 15" UMBPs w/6GB RAM, G4 PBs, etc., Mac OS X (10.5.6), 3G4 PBs, 3 30" ACDs, 2 24" LED ACDs, 3 MPs, WAY more.. !
  • Larry_Rymal Level 2 Level 2 (255 points)
    Currently Being Moderated
    May 17, 2009 2:24 PM (in response to 15\")
    I'll be more open about it... there is nothing in the latest Service Source regarding adjusting hinge tension with the current hinge design. Nor is there anything in the current Knowledge Base accessible via techs only, or Apple Care Technical Support, or in the service bulletins.

    We'll let it go at that....
    MacBook Pro, Intel Core 2 Duo, 2.93 GHz, Mac OS X (10.5.6)
  • 15\ Level 1 Level 1 (20 points)
    Currently Being Moderated
    May 17, 2009 2:34 PM (in response to Larry_Rymal)
    Are you an Apple engineer? Work with L1 through L3 Support teams? Even if you are, I see no point in claiming, by implication, that no procedure exists anywhere; I'm lookin' at it, right now.

    What's more, I know of three shops, all Apple Certified, that routinely perform this adjustment, at a set fee... let's just say they are in the Western MA area.

    I'm willing to leave it at that, with an asked and answered implication that I'm a liar, there, Larry.

    Best,

    Charlie
    3 17" UMBPs w/8GB RAM, 3 15" UMBPs w/6GB RAM, G4 PBs, etc., Mac OS X (10.5.6), 3G4 PBs, 3 30" ACDs, 2 24" LED ACDs, 3 MPs, WAY more.. !
  • eww Level 9 Level 9 (52,975 points)
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    May 17, 2009 2:45 PM (in response to 15\")
    Hi, Charlie. I'm in Western MA myself, and I might like to avail myself of one of those shops' services. Do you mind naming names? Thanks.
    15" MBP unibody 2.4GHz/4G/250G; TiBook 1GHz/1G/120G; PTProG3 500MHz/768M/160G, Mac OS X (10.5.7), film and flatbed scanners, projector, graphics tablet, laser and photo printers
  • 15\ Level 1 Level 1 (20 points)
    Currently Being Moderated
    May 17, 2009 3:28 PM (in response to eww)
    Actually, I've been thinking of posting at least two of the three I know (one's flat out with all kinds of repairs/warranty issues and will be 'under water' for quite some time)...

    Since I'm unsure how they'd feel about my naming them specifically on these forums, for a variety of reasons, I'll ask them tomorrow when they open, and I'll either post them subsequently or explain their reasons for declining my 'invitation'... NONE of them are Apple Stores; they are all 'independents', so they get the final say- it's not, literally, 'my business', as it were... ;^) BUT- I'll ask!

    Best,

    Charlie
    3 17" UMBPs w/8GB RAM, 3 15" UMBPs w/6GB RAM, G4 PBs, etc., Mac OS X (10.5.6), 3G4 PBs, 3 30" ACDs, 2 24" LED ACDs, 3 MPs, WAY more.. !
  • Larry_Rymal Level 2 Level 2 (255 points)
    Currently Being Moderated
    May 17, 2009 6:53 PM (in response to 15\")
    Our in-house service tech showed me the tech material that is annually refreshed from Apple. We are an in-house repair warranty shop for Apple, and service school computers as well. We dug, and dug, and there is nothing about tension adjustment on the hinges, as recently as our March Source.

    I was formerly an Apple tech, passed all the exams, serviced Macs from the early 1990s until about 2002, promoted to admin, got out of it--too much of a headache. I'm not current, but I'm not ignorant of how Apple offers support for an area that it admits a problem. I still get the bulletins on a monthly basis, but cannot access the Service Source associated with the bulletins. But, none of the bulletins mention the hinge as being problematic.

    I'm not accusing you of being a liar, but there is nothing from the Apple sources about adjustable tension, or hinge replacements, etc., which you say you have seen.

    Now, you are talking about MA service shops that will perform a fix that, no doubt, is not endorsed by Apple (my speculation). Our tech speculates that a fix involves removing the hinge peg from a wrap-around sleeve. The sleeve would be replaced with a smaller one, cold pressed on the peg, thus putting more tension on the peg. He doesn't like this because he foresees a noisy hinge in the future.

    Not calling you a liar... Maybe I'm confused with what you are writing and all the hush hush stuff. I forecast that you will not be allowed or able to share the names of these shops, contact person for them, even in private e-mail. The solution will be hushed and buried in the name of protecting an account here in the forum and we will continue with floppy lids.
    MacBook Pro, Intel Core 2 Duo, 2.93 GHz, Mac OS X (10.5.6)
  • Vibrator Calculating status...
    Currently Being Moderated
    May 17, 2009 7:21 PM (in response to thegrillboy)
    I just received the computer in my sig and am happy to report there is no hinge problem. The screen holds strong at pretty much every base angle. I have zero complaints.

    Carry on...
    Macbook Pro (15.4"), Mac OS X (10.5.6), 2.66 GHz Intel Core 2 Duo 4 GB DDR3 320 GB @7200
  • eww Level 9 Level 9 (52,975 points)
    Currently Being Moderated
    May 17, 2009 7:36 PM (in response to Larry_Rymal)
    "…protecting an account here in the forum…"??

    What?
    15" MBP unibody 2.4GHz/4G/250G; TiBook 1GHz/1G/120G; PTProG3 500MHz/768M/160G, Mac OS X (10.5.7), film and flatbed scanners, projector, graphics tablet, laser and photo printers
  • Larry_Rymal Level 2 Level 2 (255 points)
    Currently Being Moderated
    May 17, 2009 8:24 PM (in response to eww)
    He claims he can't post direct solutions from restricted Apple tech bulletins, etc., or it could jeopardize his account here. True statement since that stuff can't be re-broadcast.
    MacBook Pro, Intel Core 2 Duo, 2.93 GHz, Mac OS X (10.5.6)
  • Larry_Rymal Level 2 Level 2 (255 points)
    Currently Being Moderated
    May 17, 2009 8:27 PM (in response to Vibrator)
    Awesome.... that's good news.
    One suggestion, just to be sure. This is a ridiculous test, but place the computer, front-edge down on the table.

    The titanium MacBook Pro's display wouldn't budge. Remember, I did say it was a ridiculous test.
    MacBook Pro, Intel Core 2 Duo, 2.93 GHz, Mac OS X (10.5.6)
  • eww Level 9 Level 9 (52,975 points)
    Currently Being Moderated
    May 17, 2009 8:49 PM (in response to Larry_Rymal)
    That may be, but the names and URLs of reputable repair services that work on Macs and vendors who sell Mac parts are posted in these forums scores or hundreds of times a day. I know, because I've been doing it myself for over ten years.

    Whether having the hinges tightened by a service other than AppleCare will affect one's warranty is a separate question, and anyone who contemplates doing so should investigate that beforehand.
    15" MBP unibody 2.4GHz/4G/250G; TiBook 1GHz/1G/120G; PTProG3 500MHz/768M/160G, Mac OS X (10.5.7), film and flatbed scanners, projector, graphics tablet, laser and photo printers
  • GRAT in Oregon Calculating status...
    Currently Being Moderated
    Jun 8, 2009 6:42 PM (in response to thegrillboy)
    I had the same problem with my unibody 15" MBP. Whenever I was couching surfing on my back the scree would close. I could only couch surf by holding the screen open. After one day it was back to the store and I walked out with the 1.86 Macbook Air, which I love. The MBA can even do a very good job with x-plane. The unibody 17" hinge passed the couch test for me but it was just too big. Apple please fix the hinge!!!
    MBA 1.86GHz 128SSD, Mac OS X (10.5.6)

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