Skip navigation

ipod shuffle headphones-3rd generation

157212 Views 88 Replies Latest reply: Aug 11, 2012 7:12 PM by pacobeagle RSS
1 2 3 ... 6 Previous Next
Jeanne Cheberenchick Calculating status...
Currently Being Moderated
Apr 17, 2009 1:10 AM
When I'm using my 3rd generation shuffle the headphones will quit working after about a half hour or 45 min. The volume goes down really low and the controls don't respond. After I turn it off for awhile it will start to work again. Does anyone else have this problem? What causes it to happen and how can I keep it from happening?
mackbook, Mac OS X (10.5.6), ipod shuffle 3rd generation
  • Bozz_2006 Level 3 Level 3 (505 points)
    Currently Being Moderated
    Apr 17, 2009 5:57 PM (in response to Jeanne Cheberenchick)
    Mac Pro 2.66GHz, Alu Macbook 2.0 GHz, Mac OS X (10.5.6)
  • iPod Whisperer Level 3 Level 3 (775 points)
    Currently Being Moderated
    Apr 23, 2009 2:29 PM (in response to Jeanne Cheberenchick)
    Is this happening when you are working out or running? Or is it just happening at any time?

    i
    MB Pro, MacPro, MacMini, iMac, MacServer. (Vista via Bootcamp), Mac OS X (10.5.5), Nano 4G, Classic 120, Shuffle, Touch. iPhone 3G
  • EricTescher Calculating status...
    Currently Being Moderated
    May 16, 2009 10:53 AM (in response to Jeanne Cheberenchick)
    I am responding because they heard this issue from ME! I am on my 3rd replacement headphone, and have figured out the hard way that you can NOT take this thing jogging or any activity that might involve one drop a sweat. I have put up with the unreliability because I fell in love with its beauty, simplicity, and design. I would have been SHOCKED if Microsoft was boneheaded enough to have released a product for exercise that was obviously not tested for its primary intent. For Apple, it is inexcusable. I suppose I have to request that I exchange the device for the far inferior prior generation model, but at least it gives me something to listen to while jogging
    Macbook Pro, Mac OS X (10.5.6)
  • Ipod Shuffe 3 gen Calculating status...
    Currently Being Moderated
    May 21, 2009 12:42 PM (in response to Jeanne Cheberenchick)
    The Earphones doesn't lower the volume, what should to do?
    My iPod has only 1 month.
    I am disappointed.
    HP 530, Windows Vista, notebook
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Currently Being Moderated
    May 21, 2009 12:58 PM (in response to Ipod Shuffe 3 gen)
    It's a known problem with moisture from sweating running down earphone cable into the control pod. You can get it replaced at an Apple Store...

    OR wait a couple of days for the control connectors to dry out.

    Many interim solutions exist, among them using plastic wrap around the control module secured with plastic tape at the ends.
    Ibook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle 1/2/3 iTunes8.1(50), Mac OS X (10.4.11)
  • Ipod Shuffe 3 gen Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 22, 2009 7:21 AM (in response to 0Ari0)
    but that is a problem, all use ipod to run and to practice sports. in the manual he/she didn't speak about this problem.

    The solution of the apple that I buy another phone? That is an absurdity!

    Never more APLLE in my life!
    HP 530, Windows Vista, notebook
  • microslumps Calculating status...
    Currently Being Moderated
    Jun 20, 2009 5:47 PM (in response to 0Ari0)
    The "it is a known problem with moisture" response to the above question is exactly correct. At first I thought i had a battery issue because the music would cut out 45 minutes into a workout shortly after losing control of the volume controls etc. I then follwed another posters advice and used a ziplock baggie and regular scotch tape to keep the controls dry during a work out. All has worked fine since then.

    You may want to set up an appointment at the apple store. It was a madhouse when went in on a friday night around 7pm
  • Schrodinger56 Level 1 Level 1 (30 points)
    Currently Being Moderated
    Jun 22, 2009 8:18 AM (in response to Jeanne Cheberenchick)
    Jeanne Cheberenchick wrote:
    When I'm running. I took my first shuffle back for an exchange and it happened w/ the new shuffle. I bought the in ear headphones and it happens w/ those as well. Today I took the in ear headphones down to the Apple store and they exchanged them. I tried to explain what was happening but they were just like "well if it happens again just exchange the shuffle". They said they haven't heard of anyone having trouble.



    I had the same response when I mentioned the Shuffle headphone problem to an Apple person in an Apple Store. The problem is Apple employees are forbidden from admitting, despite overwhelming evidence to the contrary on their own discussion forums, that any Apple products have any problems associated with them.
    iMac G5 PCC, Mac OS X (10.5.3), iPod Mini. iPod Video 80GB/30GB. iTouch. Windows Vista PC. iPod Shuffle 2G. MBP
  • Running Dan Calculating status...
    Currently Being Moderated
    Jun 27, 2009 12:32 PM (in response to Schrodinger56)
    I've had the same problems described in this string of messages while running. I've had the earphones replaced once and am in the process of having the shuffle itself replaced. It's great that Apple supports their product, but this seems to be a design flaw that should be fixed. I'd also like to be able to use earbuds that stay in my ears when I run. With the 3rd Gen design, we're forced to use the apple earbuds. Does anyone know of an adapter other that the black foam covers?
    Dell Inspiron 530, Windows Vista
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Currently Being Moderated
    Jun 27, 2009 1:31 PM (in response to Running Dan)
    Running Dan wrote:
    ... Does anyone know of an adapter other that the black foam covers?


    Budfits: http://www.budfits.com/
    Ibook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle 1/2/3 iTunes8.1(50), Mac OS X (10.4.11)
  • aed2run Calculating status...
    Currently Being Moderated
    Jun 29, 2009 1:22 PM (in response to Jeanne Cheberenchick)
    this is my problem exactly...i am suspecting moisture/sweat
    Windows ME
  • loriruns Calculating status...
    I am so glad to hear that other people are having this same problem. My shuffle 3rd generation stops working after about 30 minutes of running. I am on my third different unit and headphones and it has the same problem. It must be sweat so I will try the plastic bag option even though that defeats the purpose of some of the convenience of the item. Apple employees act like you are crazy when you bring this up. I am on the brink of throwing the thing away and going back to my old shuffle.
    dell 610, Windows XP
  • daniel ornellas Calculating status...
    Currently Being Moderated
    Jul 4, 2009 10:19 AM (in response to Jeanne Cheberenchick)
    I have just received my 3rd gen shuffle and same problem. It also gets stuck telling me the names of the songs if I skip or find out what song I am listening to. I used plastic wrap and still had the same problem of it getting quiet during running. So just to be sure, it is the headphones that are the problem? I am running with my massive old ipod at the moment so I am developing a massive right leg from the weight of it. No seriously it is crazy that this unit which is so obviously for exercise is so awful.
    macbook, Mac OS X (10.4.11)
1 2 3 ... 6 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.