7 Replies Latest reply: Jun 3, 2009 2:16 PM by David Bogie Chq-1
ChristinaC Level 1 Level 1 (15 points)
I export Quicktime reference movies from FCP and take them into Compressor to convert the file to a WMV movie. After the WMV is created it is consistently SHORTER than my original. My work around is to lengthen my black slug at the end to ensure that the WMV movie will end in black. This seems to be a silly problem and I don't like the trial-and-error of my work around.

1) Has anyone else experienced this?
2) Work-around / solution suggestions?

Thanks!
- Christina

Compressor 3.0.5
Fip4Mac 2.2

Xserve, Mac Pro, G4, iMac, Mac OS X (10.5.3)
  • 1. Re: Compressor WMV duration error
    APPLE27 Level 2 Level 2 (370 points)
    How short are we talking? a few frames or like 30 seconds?
  • 2. Re: Compressor WMV duration error
    David Bogie Chq-1 Level 7 Level 7 (24,695 points)
    You do not have the commercial version of Flip4Mac, you only have the trial version. Registering will cost you $50-500 depending on the features you need.

    bogiesan
  • 3. Re: Compressor WMV duration error
    digigraphx Level 2 Level 2 (360 points)
    Hi Christina,

    I just experienced something like this. I don't know if this is it but I was told to go into my preferences open Flip4mac (upgrade tab) and make sure it is activated. Hope this helps.

    Jeff
  • 4. Re: Compressor WMV duration error
    ChristinaC Level 1 Level 1 (15 points)
    Thanks guys for the responses. I did check out the Mac System Preferences per Jeff's suggestion and verified that I have Flip4Mac WMV Studio Pro HD installed. However, on the upgrade tab I don't see anything to be "activated." I unlock the panel to "make changes" and two of the three buttons light up. "Upgrade License" stays gray while "Change Serial Number" and "Deactivate Serial Number" light up. I don't think I need to mess with any of this.

    Jeff, what did you have to do to "activate" this tab?

    The update for version 2.2.2.3 says it deals only with "Support Garbage Collection under Leopard." This seems insignificant but I'm going to install the upgrade and test again.

    (This error shortens the clip by approx. 15 to 60 frames.)

    Thanks again!
    - Christina
  • 5. Re: Compressor WMV duration error
    David Bogie Chq-1 Level 7 Level 7 (24,695 points)
    On that panel are two text fields. One is your name and the other is your serial number. If either of those are blank, the component is not active. You activate it by entering the serial number from your purchase receipt from Telestream.

    bogiesan
  • 6. Re: Compressor WMV duration error
    ChristinaC Level 1 Level 1 (15 points)
    Ah, thanks David. Well in that case it is indeed active - serial number is entered and all. I think I'll contact Telestream directly and see what I can find out.
  • 7. Re: Compressor WMV duration error
    David Bogie Chq-1 Level 7 Level 7 (24,695 points)
    I export Quicktime reference movies from FCP and take them into Compressor to convert the file to a WMV movie. After the WMV is created it is consistently SHORTER than my original. My work around is to lengthen my black slug at the end to ensure that the WMV movie will end in black. This seems to be a silly problem and I don't like the trial-and-error of my work around.


    1) Has anyone else experienced this?
    2) Work-around / solution suggestions?<

    Okie dokie. Looking back over your entire thread, I need to ask what the production timeline is and what are the exported format settings?

    AFAIK, there's no reason for Flip to treat your clips any differently than all other codecs. That is, if you export a 4 minute clip out of FCP and Flip only processes 3:29:15 of it, every other codec should do the same thing. Do they?

    bogiesan