9 Replies Latest reply: Jun 21, 2009 3:19 PM by tarredlog
JeffreyMacBook Level 1 Level 1 (0 points)
My battery life on a full charge is down to less than 45 minutes. Here is the information:
Model Information:
Serial Number: Sony-ASMB012-378a-9c8e
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 1610
Fully charged: No
Charging: No
Full charge capacity (mAh): 1975
Health Information:
Cycle count: 111
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): -2332
Voltage (mV): 11737

Any help would be greatly appreciated as I can' drag my power pack with me every where I go

MacBook Pro, Mac OS X (10.5.7)
  • 1. Re: MacBook Pro Battery Won't Hold Charge
    neuroanatomist Level 7 Level 7 (31,690 points)
    Full charge capacity (mAh): 1975
    Cycle count: 111
    Condition: Check Battery


    The above indicates a failing battery. With only 111 cycles, that seems to be premature failure. If there's an Apple Store nearby, make an appointment and go in. Else, try calling AppleCare.

    See the following link first:

    http://www.apple.com/support/macbook_macbookpro/batteryupdate/
  • 2. Re: MacBook Pro Battery Won't Hold Charge
    drunkenFlower Level 1 Level 1 (0 points)
    I have a similar issue. When my MBP runs on its own battery, it randomly shuts down . Sometimes when the battery is at 70% , sometimes at 30 % and sometime when I connected it with a charger, the % charged is 0% for about 30 mins . Is this a battery issue? Thanks!!

    Model Information:
    Serial Number: Sony-ASMB012-379a-8945
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 214
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 891
    Health Information:
    Cycle count: 97
    Condition: Check battery
    Battery Installed: Yes
    Amperage (mA): 1464
    Voltage (mV): 12328

    System Power Settings:

    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 2
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes

    Hardware Configuration:

    UPS Installed: No

    AC Charger Information:

    Connected: Yes
    Charging: Yes
  • 3. Re: MacBook Pro Battery Won't Hold Charge
    neuroanatomist Level 7 Level 7 (31,690 points)
    Yes. The answer I posted above applies to you as well.
  • 4. Re: MacBook Pro Battery Won't Hold Charge
    JeffreyMacBook Level 1 Level 1 (0 points)
    Made my appointment went to the Genius Bar and got told my MacBook is older than a year so I need to buy a new battery for $129. Quite disappointing. I refuse to buy a new laptop battery after just one year. In the past year I have purchased one MacBook Pro, one iMac and three iPhones and this is the level of service? Suffice to say that for $129 Apple has cost itself thousands in future revenue. As much as it pains me to say, I have begun shopping for a Windows based laptop to replace this Macbook Pro which is rendered virtually useless with only 30 mins of battery life.
  • 5. Re: MacBook Pro Battery Won't Hold Charge
    Glenn Sebastian Level 1 Level 1 (5 points)
    I have the exact same issue with my 14 month old Macbook Pro.
    I got the same answer from Tech Support.
    To me it's beginning to sound like a common problem

    Battery Information:

    Model Information:
    Serial Number: Sony-ASMB012-379a-7725
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 2025
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 2048
    Health Information:
    Cycle count: 164
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12408

    Message was edited by: Glenn Sebastian

    < Edited by Host >
  • 6. Re: MacBook Pro Battery Won't Hold Charge
    hannah22 Level 1 Level 1 (0 points)
    sorry to bother you. but i have the same problem... does my information show the same as the first person on this thread? and if so, what do i do? thanks


    Battery Information:

    Model Information:
    Serial Number: Sony-ASMB012-353b-4e90
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0003
    PCB Lot Code: 0000
    Firmware Version: 102a
    Hardware Revision: 0400
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 922
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 963
    Health Information:
    Cycle count: 284
    Condition: Check battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12415
  • 7. Re: MacBook Pro Battery Won't Hold Charge
    scojac Level 1 Level 1 (0 points)
    Model Information:
    Serial Number: Sony-ASMB012-38c5-1456
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 1484
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 1484
    Health Information:
    Cycle count: 61
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12488


    As you can see, my information is very similar. Except that I have even LESS cycles than JeffreyMacBook and LESS of a Full Charge Capacity. I really do believe it is yet another defective Sony battery. I don't have AppleCare however, and Apple claims that my One Year Limited Warranty has expired. I do not know what to do; suggestions? I have been considering taking it to my nearest Apple Store (4 hours away) to talk to a Genius. Any better options?
  • 8. Re: MacBook Pro Battery Won't Hold Charge
    Glenn Sebastian Level 1 Level 1 (5 points)
    Unless you have Applcare, you're SCREWED like me! After only 14 months and 150 cycles my battery lasts LESS than 30 minutes. After numerous calls to Apple's tech support and battery specialists (who were quite RUDE by the way) they refuse to admit these batteries are defective. I think it's OUTRAGEOUS that you spend $2500 for a laptop with a battery that lasts 1 year and you have to shell out another $129.00 yearly for their defective batteries! I've been a Mac user for over 20 years and until now had excellent products and service, not any more!
  • 9. Re: MacBook Pro Battery Won't Hold Charge
    tarredlog Level 1 Level 1 (0 points)
    Same issue. The clue is the "Check Battery" message. Frustrating thing is that I have a good charge available. It isn't the cells that seem to be going bad but the microprocessor in the battery. Have my appointment with Genius in the morning, but expect to be told to buy a new battery.

    Model Information:
    Serial Number: Sony-ASMB012-3857-4eb1
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 2526
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 2526
    Health Information:
    Cycle count: 141
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12399