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Repeated authorization of computer when connecting iPod

37762 Views 37 Replies Latest reply: Oct 14, 2013 1:29 PM by PireXBMX RSS
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walexm311 Level 1 Level 1 (15 points)
Currently Being Moderated
Jun 9, 2009 1:26 PM
First of all, I am using a first generation iPod touch running on 2.2.1 and using iTunes 8.2.

The problem that I am having is as follows:

Every time I connect my iPod touch to my computer, it will open iTunes and it seems as if it were going to sync. It goes though the backing up process and then it stops and this message comes up:

*"This computer is no longer authorized for applications that are installed on the iPod. Would you like to authorize this computer for items purchased from the iTunes Store?"*
*+Sub-note: "If you do not authorize this computer, 50 applications, including "AIM", and their data will be deleted from this iPod."+*

So, every time I click on Authorize and sign in, it comes up with a window saying:
*"This computer is already authorized"*
*+Sub-note: "Including this one, you have authorized one computer out of your available 5"+*

I click OK and it goes through the process of syncing my iPod.

However, even without disconnecting my iPod, I can close iTunes and reopen it to see that the exact same thing happens again (iTunes prompting me to authorize the computer).

This is getting really old and I cannot find a solution to my problem. I have checked the following:
- I have never purchased anything or downloaded anything on more than 1 account
- I have deleted the SC Info folder
- I have tried de-authorizing and re-authorizing

Any other ideas on how to fix this problem would be awesome!

Message was edited by: walexm311

Message was edited by: walexm311
macbook, Mac OS X (10.5.7)
  • Zevoneer Level 9 Level 9 (52,700 points)
    G5 PowerMac 1.8 DP, Black MacBook, Mac OS X (10.5), 30GB iPod 5G, 80 GB iPod Classic, 2nd Generation iPod shuffle
  • Katrina S. Level 7 Level 7 (24,085 points)
    Are you in a country that has free downlaods of the week? Can you get one of them and play it? Sometimes playing one of the latest songs fixes the DRM stuff.

    If you right-click > Get Info on that AIM app, on the Summary tab does anything look weird about the Purchased By or Account Name? As compared to an app it doesn't think it has to delete.

    I suggest emailing back to that Apple employee and ask that this issue be escalated, because reinstalling had no effect, nor did deleting the SC Info folder. They will probably just tell you to redownload it again ; )
    Which I guess is OK for some apps, but you'd lose all the stats or entered data from some of them, depending on the app.
    iMac 10.5 or WinXP SP3, Other OS, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • pjerl Calculating status...
    Count me in on this problem too. Tried everything to get itunes to play what I have purchased, including deleting the SC file and downloading the latest freebie.

    Anybody have any new ideas?

    Honestly, if apple can't adress this issue, they should start issuing refunds!
  • Flickwine Calculating status...
    Same issue for me. Not devastating since everything ends up synching but to have to repeatedly put in the password is a PITA. I wonder if this has something to do with synching on a MAC at home and a PC at the office?
    PC, Windows XP Pro
  • sniDer Calculating status...
    Hi, I've had the same problem than you. I'm running Windows 7, so, I don't know if this might help you but, it doesn't harm anyone.

    I just run iTunes in admin mode. And like magic it worked. I spent all the day to fix this thing...

    Anyway, maybe this'll help.

    Sorry for the bad english, I'm not a native speaker.

    Dell XPS M1530, Other OS, Windows 7 Ultimate
  • vishalk Calculating status...
    I am having the same issue after migrating to Snow Leopard. I'm on iTunes 9.0.1.

    It has been almost a month now that I have not been able to play purchased DRM songs on my Macbook Pro or on my iPod touch.

    I have also tried all the known suggestions, to no avail. I have also found Apple support to be unknowledgeable, unresponsive, and useless.
    Macbook Pro unibody 15", Mac OS X (10.6.1)
  • Simen Sjølie Calculating status...
    I'm having the same problem. It started after upgrading to iTunes 9.

    I had been using iTunes 7 on a windows vista for a couple of years, always using the same user ID to purchase music and I have only one iPod (ipod Video).
    I decided to finally upgrade to iTunes 9. I was a bit worried about the authorizations, since I knew I had already authorized 5 computers, 4 of them of which I no longer are in possession of.
    After installing, I was quite relieved, as it gave me the opportunity to de-authorize old computers from any PC(I don't think this was possible on earlier versions..?).
    But as said, I also have to authorize items that I have bought on iTunes every time I start iTunes. There is no problem playing the songs from my iPod.

    Any solution greatly appreciated!
    Windows Vista
  • AppleNewbie5682 Calculating status...
    ok count me in on having this problem too. i can download songs from my pc and mac and play the songs i downloaded but i cant take the songs i bought on my pc and put on my mac and vice versa. everytime i try i get the message about my computer not being authorized yet when i go to authorize it says its already authorized. ugh!
    MacBook, Mac OS X (10.5.6)
  • papa_ayres Calculating status...
    Want to get in on this as well. If Apple hears enough voices maybe action will follow. Having the same issues with no apparent solutions. Frustrating!
    Macbook Pro, Mac OS X (10.6.1)
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