13 Replies Latest reply: Oct 9, 2009 6:22 AM by Md Dan
Claire182 Level 1 Level 1 (0 points)
I hope someone can help.

I've got a 30g 5th generation ipod which Ive had no problems with until recently but now when I connect it to my laptop itunes opens as normal but then doesn't respond. itunes doesn't appear to recognise my ipod and it is completely frozen it won't even close down.

itunes works fine when my ipod isn't connected and my ipod is fine when it's not connected.

I've downloaded the latest version itunes that didn't help and I have uninstalled and reinstalled the ipod drivers that hasn't worked. I don't know what to try next.

Windows Vista