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iPod not appearing in iTunes sidebar

3227 Views 2 Replies Latest reply: Jun 18, 2009 8:34 AM by chaos.rox RSS
pink. Calculating status...
Currently Being Moderated
Jun 8, 2009 11:08 AM
When I hook up my iPod to my computer, the iPod charges and if iTunes is already opened, it syncs. However, the iPod icon isn't in the sidebar. When iTunes is not opened and I plug in my iPod, the iTunes program doesn't open automatically, like I have it set to do. I have tried using other USB hubs, turning my iPod on and off, opening and closing iTunes, restarting my computer, and going to services in My Computer and stopping/starting the iPod service, like iTunes support instructed. I have also looked at other questions here but none seemed relevant to my situation. Any suggestions would be appreciated.
HP Pavilion dv9500 Notebook PC, Windows Vista, iTunes 8.2, 60G iPod (about 4 years old)
  • ttgal Calculating status...
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    Jun 12, 2009 1:20 PM (in response to pink.)
    The same thing happened to me today. I have my computer set to "Open iTunes when iPod is plugged in" but somehow iTunes did not open. The iPod was stuck on the "Do Not Disconnect Screen" - frozen. Not even charging through the USB port. So, I thought that if I opened iTunes manually, the iPod will appear in the sidebar menu of iTunes and then I could safely eject it. That didn't happen ... nothing in the sidebar and the iPod still frozen. Finally I did the Select-Menu reset and was able to get to the Apple Menu and restarted the iPod. Fortunately this worked. As I got out of the frozen mode on the iPod, I felt that iTunes would now recognize the iPod so I shut down the computer and started up again with the iPod plugged in. Same thing ... the iPod would not appear in the iTunes sidebar. After a couple of times shutting down and restarting, the iPod was finally recognized. I immediately went into the Summary Menu of the iPod to check the settings and sure enough the box was still checked to "Open iTunes when iPod is plugged in" ..... could it be a problem with the latest release of iTunes 8.2 (23)?
    iMac G4, 1 GHz, 1GB DDR SD Ram, 3 USB 2.0 Ports
  • chaos.rox Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 18, 2009 8:34 AM (in response to ttgal)
    I tried to connect my iPod to my laptop w/ windows xp (it normally docks to my vista comp). My laptop has the previous version of iTunes (not 8.2) and the same thing happens.

    I'm getting rather frusterated as I'm sure other people with the same issue are.
    Windows Vista

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