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Synch Problems

1810 Views 8 Replies Latest reply: Jul 17, 2009 7:02 PM by 7point34 RSS
Cochese Calculating status...
Currently Being Moderated
Jun 18, 2009 1:05 PM
For some reason, my iPod no longer synchs with iTunes. It is recognized in "My Computer" but not in iTunes. I manually had to erase most of the content off the iPod through "My Computer." Did I accidently delete something I shouldn't have? It was mostly music in data form. The iPod sycnched before.

I tried changing the letter of the iPod. That didn't help. I also tried enabling the device and updating the usb drives. No help either.

The Apple lady said I could "restore the iPod." She seemed to think it was something with my computer. She said if that didn't work, I should uninstall iTunes. I really don't want to do this if it's not neccessary.
Windows XP Pro
  • chaos.rox Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 19, 2009 8:57 AM (in response to Cochese)
    Hey. I have the same problem. There are a lot of other people with the same problem with the 5th gens as well. I recommend going into iTunes > Help > send feedback and tell apple exactly what's going on. Hopefully if enough people write in they'll expedite a solution.

    Other then that, I've tried everything i can think of and nothing works. My iPod acts exactly the same way on my laptop and my desktop.
    Windows Vista
  • hmacross Level 3 Level 3 (780 points)
    Currently Being Moderated
    Jun 19, 2009 9:18 AM (in response to Cochese)
    Did you try to delete the driver and then scan for hardware changes?
    PC, Windows XP, 160 gb classic, nano, shuffle
  • chaos.rox Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 19, 2009 11:14 AM (in response to hmacross)
    I uninstalled the usb drivers, but after a reboot it reinstalled them. I'm not sure if that's the correct way to do it?
    Windows Vista
  • chaos.rox Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 20, 2009 2:04 PM (in response to Cochese)
    YAY! Congrats!
    Windows Vista
  • 7point34 Calculating status...
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    Jul 17, 2009 7:02 PM (in response to Cochese)
    can you tell me what to do? i seem to have the same issue. i connect the ipod to the computer and it shows up fine, but as soon as i start itunes it ejects. i can't sync, add files or delete anything... is there a way to reset the ipod and delete everything on there and start over? if this is how you fix it then i am all for it.
    ipod classic 5th gen, Windows XP Pro

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