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Way to Resolve IPhone 3G Battery Issue

2096 Views 13 Replies Latest reply: Jun 29, 2009 9:28 PM by mccd RSS
SSim Calculating status...
Currently Being Moderated
Jun 26, 2009 10:51 PM
1) Bring it back to Apple
2) Ask for a downgrade to 2.2 as 3.0 spoilt the battery life.
3) If they say they can't do it, ask for a new set replacement.

But well, from experience. They replace mine with a new set. But the new set faced the same problem after the 3.0 update. Will be sending it back again on Monday.

I don't really bother to downgrade it to 2.2 using some third party software because this is not my fault. Apple should find ways to resolve it. If can't, replace one new set that do not have such problem.
New Macbook 2.4GHz Aluminum Casing, Mac OS X (10.5.5)
  • mccd Calculating status...
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    Jun 26, 2009 11:33 PM (in response to SSim)
    Here's what I've done:
    - disabled in Spotlight: Mail;
    - disabled every account in Mail app ...(I know, no native mail);
    - disabled Push and Fetch ;
    - disabled Notifications (globally and per app.);
    - regular checking the running processes with MemStatus App and "cleaning" a.k.a killing the Mail process;

    Now the battery is fine and I'm waiting for the 3.01 version.
    Intel DIY, Other OS
  • Macaby Level 3 Level 3 (910 points)
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    Jun 26, 2009 11:47 PM (in response to SSim)
    I would think this problem is very limited and only in a few phones if it exists at all. Otherwise there would be a "carpet bombing" here with complaints about this issue.
    MacBook 3.1 S.R. Intel Core 2 Duo 2.2GHz 4GB, Mac OS X (10.5.7), IT 8GB IP3G 16GB
  • iphone3ger Level 3 Level 3 (630 points)
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    Jun 26, 2009 11:49 PM (in response to SSim)
    you could restore to new phone (bypassing the weird thing happening when you restore an old backup) and enjoy normal battery life (until the same issue creeps up again after your next restore to a backup).

    i've seen a full new phone restore fix the battery life on at least 2 of the 3gs units so far

    of course make sure you have contacts and pics backed up... you will lose application data and logs, message logs, etc...
    Asus Mutt, Windows XP Pro
  • mccd Level 1 Level 1 (0 points)
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    Jun 27, 2009 12:10 AM (in response to iphone3ger)
    Restoring as a new phone is not acceptable for me; neither is not having a native mail client but the latter is somehow bearable.
    Intel DIY, Other OS
  • iphone3ger Level 3 Level 3 (630 points)
    Currently Being Moderated
    Jun 27, 2009 12:12 AM (in response to mccd)
    i hear you... they have a lot of customers running loggers to find the cause i'm sure they will have some software fix sooner or later.

    hang in there!
    Macbook MacOSX / Asus Mutt WinXP
  • Biggerbyte Level 1 Level 1 (30 points)
    Currently Being Moderated
    Jun 27, 2009 1:05 AM (in response to SSim)
    I really hope that it is REAL soon, because my battery life us in the toilet. Three hours is all I can get out of it, and is even if the phone is in standby. I have other issues since updating, but I will speak of those elsewhere.
    What a mess this is.
    Dell XPS 420, Windows Vista
  • gumsie Level 4 Level 4 (2,075 points)
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    Jun 27, 2009 2:12 AM (in response to Biggerbyte)
    Have you tried conditioning the battery? Something I was a little sceptical of but seems to have done the trick.
    Before I'd be down to about 50%. This was from switching on at 05:00 and then off again at 2100hrs. So a few days ago I allowed the phone to run down until it switched off. I then charged it without interruption. Battery life improved though by not too much. So I let it run down again and then followed with an uninterrupted recharge.

    The last full charge ended at 1800hrs Thursday. It's now 1010hrs Saturday and my battery shows 55%. I've made a few calls. A little bit of browsing and downloaded quite a few emails. Push is off, fetch is manual. 3G and Wifi are off unless I need them. Unfortunately I can't read the stats from the phone as I did plug it in for about 30-60 seconds to sync some calendar events so it now says, +"Usage times will be shown after iPhone is fully charged"+.
    PowerMac G6 Alu Cinema HD, Mac OS X (10.5.7), Ctrl, Alt, Del.........AAAaarggghhh!
  • mccd Level 1 Level 1 (0 points)
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    Jun 27, 2009 8:21 AM (in response to gumsie)
    Still it seems that some process eats too many CPU cycles. Strangely, the Mail process is spawned internally (not by the user) at seemingly random times. Maybe notification process spawns it. Days ago, while not using Mail App, got the unread messages badge. Surprised, i kept an eye on it and as the time pass the process got launched internally. So it seems not to be a hardware problem and not a missed conditioning cycle. Again, conditioning the battery is fine but is not going to solve the problem.
    Intel DIY, Other OS
  • Kermit Spincterson Calculating status...
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    Jun 27, 2009 3:14 PM (in response to SSim)
    i dont know how to resolve it but i am having the same problem
  • RestlessFool Level 2 Level 2 (380 points)
    Currently Being Moderated
    Jun 27, 2009 3:26 PM (in response to SSim)
    Personally, I suggest that Apple ask their network operators for 'User transplants'!

    After all, why is it that not nearly every iPhone user experiences the reportedly serious 'issues' experienced by some? Is it simply that some are lucky or that some can't master the technology with its implications?

    Just a question, you understand.

    To me, if the battery is draining then 'something' is using the power, so the question has to be 'What have I configured/not configured to minismise power usage to a level that suits me?'
    MacPro and MacMini, Mac OS X (10.5.7), Multi-various, sadly including things that run Microsoft natively
  • nodnarb1974 Calculating status...
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    Jun 27, 2009 5:40 PM (in response to SSim)
    I was having horrible battery life too. I did a restore using the most recent backup and it has been so much better. I have mail, notifications, wifi on all the time and with my regular use I have about 70% battery left at the end of the day. I recommend trying a restore to see if that will correct the issue for you.
    Dell, Windows Vista
  • mccd Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 29, 2009 9:28 PM (in response to SSim)
    Restoring is in my case a 3 hours long process. While trying to avoid that I've deleted all email accounts, rebooted and recreated the accounts making sure that Fetching is disabled per account and globally. Now I have the email client working and the battery is fine. IWFM
    Intel DIY, Other OS
  • ixocean Calculating status...
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    Jun 29, 2009 9:37 PM (in response to Macaby)
    Fire in the hole!

    I'm one of MANY with this issue as well; hot hot hot, low/no battery, and a refusal by the darned thing to charge.
    3G, iPhone OS 3.0


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