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Signal strength?

56277 Views 229 Replies Latest reply: May 19, 2010 7:55 PM by kenjl RSS
  • dodgecrib Calculating status...
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    Jun 27, 2009 1:55 PM (in response to Ncage)
    Me tooo! Called Apple and he suggested to swap it at the Apple store and was not aware of a common problem people are having....Strange... I sure see alot of people here having the same problem. I guess I'll swap for another if they suggest it, my 3Gs also gets pretty hot after about 10 mins of talking.
    HP, Windows Vista
  • Ncage Calculating status...
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    Jun 27, 2009 4:49 PM (in response to dodgecrib)
    I just hope apple comes out with a public statement soon and "admits" to the problem. That will make me feel a lot better as you will hopefully know the root of the problem and will be assured they will fix it. Guys/Gals that were around for the 3G reception issues (i wasn't)....how did apple handle the problem?
    Other OS, Windows 7
  • npshenoy2 Calculating status...
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    Jun 28, 2009 6:58 AM (in response to Tommy122)
    I am also having similar problems. Infact i have completely turned off my 3G network and i am still having dropped calls or low bars inside my home. By using the 2G netowrk, in 8 out the of the last 10 calls the person on the other end has said they are not able to hear me clearly. The 9th call dropped just after 10 seconds. However if I go out of my home the signal is good and the call quality is also good.

    FYI, My Nokia N85 has an excellent signal strength and call quality inside my home for the same AT&T network
    IPhone 3GS, iPhone OS 3.0
  • npshenoy2 Level 1 Level 1 (0 points)
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    Jun 28, 2009 7:01 AM (in response to dodgecrib)
    I could also feel my iphone was very hot after about 10 minutes of talking and that was inside my home where the iphone had a weak signal. The next time i moved out of my home for a better signal and i was able to take a call for 59 minutes and my iphone did not turn hot.
    IPhone 3GS, iPhone OS 3.0
  • Ruthvik Level 1 Level 1 (0 points)
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    Jun 28, 2009 7:10 AM (in response to Liquidswar)
    Liquidswar wrote:
    Solution:

    Ok, same deal. Two new 3GS (had two 2G that worked perfectly) whose bars go haywire. 5bars, 4bars, no service, 5 bars again -- all day long no matter where.

    I placed 3 small pieces of scotch tape on the back of the sim card, making sure to flatten them out well. So far, I've had 5 bars. I told Apple about my problem and they three-wayed me with AT&T and requested they send me new sim cards. Still waiting for those, but hopefully the scotch tape keeps this fixed until then.



    Yes! This helped my EDGE reception! I think I only put 2 narrow pieces of scotch tape and i get 2 bars better.
    Strangest part is that i get 4-5 bars 3G. 2-3(3 at best) EDGE in the same place.
    HP dv9812us, Windows Vista, Its perfect
  • sapphir8 Level 2 Level 2 (160 points)
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    Jun 28, 2009 7:28 AM (in response to William Humphreys)
    I think it has to do with the way the 3GS interprets signal strength. By using the field test, I get nearly exactly same radio strength at my apt (-90 to -101) on 3G and it shows as 3 bars or less. On the 3G phone, same readings would be 5 full bars. However it still rather frequently switches over to Edge and even GPRS at times. I use wifi at home for my data needs, so as long as I have the ability to make and receive calls steadily, I'm good. I still would like to see some kind of response from Apple. It is obvious the field test is a better indicator of what is going on instead of the bars showing signal strength.
    17" MacBook Pro 2.4 GHz Santa Rosa 10.6 10A380, Other OS, iPod 80 GB, Nano 2g 8 GB, iPhone 3G S 16 GB, Airport Extreme Base Station
  • tschangrx7 Calculating status...
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    Jun 28, 2009 3:58 PM (in response to Tommy122)
    Experiencing the same problem.
    I have 3GS with 3.0, wife has 3G with 3.0
    Compared side by side, 3GS is on Edge, 3G is on 3G. From that same spot, her 3G is much FASTER surfing the web compared to 3GS. This tells me Apple's claim of improved signal identification is false.

    Anyone resolve this issue by having it replaced?
    DELL, Windows XP Pro, MAC
  • Justin Brady Level 1 Level 1 (65 points)
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    Jun 28, 2009 4:31 PM (in response to Tommy122)
    There is a simple resolution to this issue! After talking through 2 Apple reps, one guy was able to help with a really simple fix.

    Simply do the following and it should correct itself.

    --> Tap "Settings"
    --> Tap "General"
    --> (Scroll to bottom &) "Tap Reset"
    --> Tap "Reset Network Settings"

    Seriously, this worked for me, and I had the identical issues described in this post. Good luck!
    MacBook Pro 17" High Res, Mac OS X (10.5.1), 2.4 Ghz Intel Core Duo. 4 GB RAM. 160GB 7200 HD.
  • Justin Brady Level 1 Level 1 (65 points)
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    Jun 28, 2009 7:42 PM (in response to Justin Brady)
    Scratch my advice. My phone started acting up after an hour. Sorry for the bad advice.... back to square 1.
    MacBook Pro 17" High Res, Mac OS X (10.5.1), 2.4 Ghz Intel Core Duo. 4 GB RAM. 160GB 7200 HD.
  • Liquidswar Calculating status...
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    Jun 28, 2009 8:10 PM (in response to Tommy122)
    I used the scotch tape method and it worked very well for my iphone, but not so much for my wife's. So, I backed up both our phones, did a complete OS restore through iTunes, and so far very good. It's been a day and a half now and our phones haven't dropped below 3 bars and stay around 4 or 5 most of the time.

    When I did the restore, iTunes re-downloaded the 3.0 OS and reinstalled it on the 3gs. Sneaky Apple, probably added a fix to 3.0 without telling. Well, either it's luck or it worked, but for now, I'm finally able to relax.
    Macbook, iPhone OS 3.0
  • Ncage Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jun 28, 2009 9:59 PM (in response to Liquidswar)
    If they did i would have been happy. I did a complete restore Saturday and it didn't solve my problems.
    Other OS, Windows 7
  • Arnell Calculating status...
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    Jun 28, 2009 10:58 PM (in response to Tommy122)
    Count me in. Almost always had full bars with my 3G and it seems I'm losing a bar or two since I've upgraded to the 3Gs. I've reset the network settings multiple times with no benefit. I've also noticed that those who call me have been noticing a distinct echo, which is coinciding with my bad reception. Prior to wiping my 3G I noticed it still had full bars before the card went out. My wife also has a 3G and she still gets full bars. Because of this, she has reason to mock me.
    MacPro Dual 2.66GHz Dual-Core Xeon / Powerbook G4 Ti 800MHz, Mac OS X (10.5)
  • bishab Calculating status...
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    Jun 29, 2009 4:02 AM (in response to Tommy122)
    My wife and I both have the new 3gs. We did not have iphones previously. With our old moto q's we could walk around in our home and use our cell phones without any problems. With the new iphone's it is a problem. I usually have 1 or 2 bars on mine and hers will have no service. These are both the 32gb. Should I take hers to apple and make them swap it out? Just strange that I will have 2 bars adn she will not even have service in the same exact spot.
    iPhone OS 3.0
  • bishab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 29, 2009 4:04 AM (in response to Tommy122)
    My wife and I both have the new 3gs. We did not have iphones previously. With our old moto q's we could walk around in our home and use our cell phones without any problems. With the new iphone's it is a problem. I usually have 1 or 2 bars on mine and hers will have no service. These are both the 32gb. Should I take hers to apple and make them swap it out? Just strange that I will have 2 bars adn she will not even have service in the same exact spot.
    iPhone OS 3.0
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