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492 Views 31 Replies Latest reply: Sep 11, 2005 6:58 PM by Kris Jones
Currently Being ModeratedSep 10, 2005 3:20 PM (in response to T. Weston)Hi TWW,
Can you post the crash log for us to look at? It will take a few posts due to it's length but they often contain hints on what's going wrong (especially when it happens in just one user account).
Currently Being ModeratedSep 10, 2005 4:52 PM (in response to T. Weston)It;s very likely that the crashes are being caused by SIMBL plug-in, such as AcidSearch or Pith Helmet. I'm troubleshooting the same issue with Safari 2 on Tiger, and have yet to establish which of those is causing the crash.
If you have AcidSearch, it is most likely installed in Home/Library/Application Support/SIMBL/Plugins. Remove it to the trash and see if that resolves the problem. If it was installed for all users, you'll need to check for it using a similar file path at Macintosh HD/Library too.
If you have Pith Helmet installed you may find it using the same file path as above (though since I've removed that first, I can't check it).
If neither of the above are installed, then it may be another component that you have added, such as Speed Download.
I hope this helps.
Currently Being ModeratedSep 11, 2005 10:27 AM (in response to iBod)Here is the current crash log. It is substantially longer, but this
may be sufficient to come to some conclusion. I hope.
0x95e15000 - 0x95e25fff libsasl184.108.40.206.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib
0x96165000 - 0x96182fff com.apple.audio.SoundManager 3.9
0x968d0000 - 0x969b2fff libicucore.A.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib
0x96ade000 - 0x96b0ffff com.apple.securityinterface 1.0 (39)
0x96b50000 - 0x96bdffff ATS
0x96c00000 - 0x96c8cfff com.apple.ink.framework 101.1.4 (55.12)
0x96cb0000 - 0x96d9efff libiconv.2.dylib
0x96e12000 - 0x96e25fff com.apple.speech.synthesis.framework
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.3 (vecLib 3.0.3)
0x96eca000 - 0x971a2fff com.apple.CoreGraphics 1.203.30 (???)
0x9721a000 - 0x972e0fff libcrypto.0.9.7.dylib
0x973e0000 - 0x976cbfff com.apple.WebCore 315.10
0x9798b000 - 0x9798bfff com.apple.audio.units.AudioUnit 1.3.3
[ Edited by Apple Discussions Moderator; wrap long lines ]
Currently Being ModeratedSep 11, 2005 10:36 AM (in response to Kris Jones)Checked for all the programs mentioned and found no trace anywhere. Thank you for the recommendation.
Currently Being ModeratedSep 11, 2005 11:51 AM (in response to T. Weston)Hi again,
Can you post the full log - don't worry about the number of posts it takes
There's not enough information in the above to see what may be the problem.
Currently Being ModeratedSep 11, 2005 4:43 PM (in response to iBod)THIS IS THE SAFARI CRASH LOG NOT THE GENERAL CRASH LOG:
==== Display starts at offset 2848684 within file of length 2979756.
===== Use File->Reload (Cmd-R) to display more. ====
ple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode
0x4ba8000 - 0x4baafff com.apple.PDFImporter 1.3.1 (???)
0x806c0000 - 0x806e9fff libxslt.1.dylib
0x80830000 - 0x8090efff libxml2.2.dylib
0x88be0000 - 0x88becfff com.apple.agl 2.5 (AGL-2.5)
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x9014ffff libSystem.B.dylib
0x901c0000 - 0x9026dfff com.apple.CoreFoundation 6.3.8 (299.36)
0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore
0x90584000 - 0x905f3fff com.apple.framework.IOKit 1.3.6 (???)
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
0x90702000 - 0x90769fff com.apple.audio.CoreAudio 2.1.3
0x907c7000 - 0x907cffff libbsm.dylib /usr/lib/libbsm.dylib
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.5
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
0x90830000 - 0x9089ffff libobjc.A.dylib
0x908c5000 - 0x90915fff com.apple.HIServices 1.4.1 (0.0.1d1)
0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.5
0x909f0000 - 0x90a0afff libGL.dylib
0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.7 (500.59)
0x90c32000 - 0x90c46fff libCGATS.A.dylib
0x90c60000 - 0x90cc2fff libGLU.dylib
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)
0x90d60000 - 0x90d6bfff com.apple.opengl 1.3.8
0x90dd0000 - 0x90df0fff com.apple.DirectoryService.Framework
0x90ec0000 - 0x90ec0fff com.apple.Cocoa 6.3 (???)
0x910b0000 - 0x91101fff com.apple.bom 1.2.5 (63.2)
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4
0x91303000 - 0x9136cfff com.apple.htmlrendering 1.1.2
[ Edited by Apple Discussions Moderator; wrap long lines ]
Currently Being ModeratedSep 11, 2005 4:55 PM (in response to T. Weston)Hi TWW,
This thread has an example of the full crash log (the above only shows the very end of the report):
iBod, "Safari 2.0 Won't Launch" #3, 04:21am Aug 21, 2005 CDT
The text file itself with this information can be found at /Users/YourUsername/Library/Logs/CrashReporter/Safari.crash.log
If you'd like to email me that file, feel free. You can find my email by clicking on my alias name to the left.
Currently Being ModeratedSep 11, 2005 4:59 PM (in response to iBod)The total crash log is 52 pages. I tried to copy it and post it but the forum would only accept 1 1/2 page. It does not seem practical to send it all unless you think it is .
I could E-mail it to you if you are willing.
Currently Being ModeratedSep 11, 2005 5:25 PM (in response to T. Weston)Message received and reply sent!
Let us know if that was the problem in the end.
Currently Being ModeratedSep 11, 2005 6:58 PM (in response to T. Weston)OK I can understand your frustration, especially as I'm having difficulties with Safari myself. A brief look at your truncated crash report makes me suspect that maybe you've installed a component to view PDF files that might be the cause of the trouble. However, if you've got the (52 page?) crash report saved, it might help if you could locate the section that starts with a sub-heading "Binary images". This will show any additional components that might be installed in support of Safari (I mentioned earlier some of the obvious ones, but you might have something to display PDFs or provide shortcuts when you type in the address bar). It's almost certain that the source of your problem is an additional component to add functionality to Safari, rather than Safari in its raw form, that is causing the constant crashes.
Currently Being ModeratedSep 11, 2005 7:01 PM (in response to iBod)Thank you for everybody's help. The problem was identified in the Safari Crash Log. Ben Thompson advised me that non-Apple applications usually create such problems. Others have listed applications which I did not have.
My problem was IGetter. After removing it Safari works as before.
The Forum has been of great help.
The question remains why Apple tech support can not think of this before marching in with heavy artillery and destroy everything in sight hoping it will destroy the culprit?
Currently Being ModeratedSep 11, 2005 11:33 PM (in response to T. Weston)Hello TWW:
I am no apologist for a corporation, but how do you deduce that Apple (or any of the rest of us) could determine you had third party applications installed that amount to haxies? That information was certainly not contained in any of your posts. In fact you said
No third party material was added
Most trouble shooting approaches would suggest removing "non-standard" applications as a first step.
Currently Being ModeratedSep 12, 2005 1:44 AM (in response to Barry Hemphill)I am also having trouble with Safari 1.3.1 only since I updated yesterday or the day before. The application launches but page loading is in stages........very slow, and I'm never sure it will complete. I also get a lot of question marks on some pages as they try to load. I've added nothing else since updating from 1.3.0 which ran fine. This is my default browser and it seems to be getting worse.
I saw the earlier note about checking for duplicate fonts so I did; I have none. I ran permissions before and after updating Safari; also tossed the .plist
I checked the system log and found this entry shown below; it's in there several times. Is this the problem? Could someone please tell me what it means and what I should do to correct it? Thanks.
"Sep 11 21:15:09 dcn241-58 /Applications/Safari.app/Contents/MacOS/Safari: * Warning: ATSUSetFontFallbacks has been deprecated. Use ATSUFontFallbacks objects instead. *"
Currently Being ModeratedSep 12, 2005 5:23 AM (in response to Dedo)You will get much more attention if you start a new topic about your problem rather than tack it onto a topic concerning someone else's problem. More people will see it that way. By tacking it onto someone else's problem, people will only stumble on your problem accidently. Also, you asking about a different problem does not help find a solution for the person in this topic.
Currently Being ModeratedSep 12, 2005 9:05 AM (in response to Tom Graves)Sorry.....I didn't view it as new problem or thread but as a variation of the continuing problem with Safari update 1.3.1.
Yikes.........now I see there's even a term for it............threadjacking. I'd delete that post if I knew how.
I started my own topic.