Skip navigation
This discussion is archived

New 17" MBP Hangs

19269 Views 63 Replies Latest reply: Sep 1, 2009 6:38 PM by nkocharh RSS
  • Athtart Calculating status...
    Currently Being Moderated
    Aug 3, 2009 2:10 PM (in response to andre.mengatti)
    Same here on my new in June 17in MBP. It only seemed to increase in frequency in the past week, but I too hear the occasional scratchy sounding hard disk head parking noise and the sudden for no apparent reason Freeze of anything Finder or Safari related. For a minute or two all systems freeze, but usually resume after a minute or two. This NEVER happened on my 15in MBP which is still running fabulously.
    MacBook Pro 17in June 2009, Mac OS X (10.5.7), Multiple Macs
  • christiann Calculating status...
    Currently Being Moderated
    Aug 3, 2009 2:17 PM (in response to theycallmefreddy)
    I have my 17" MBP now for 4 weeks, suddenly when starting "1Password" the hard disk makes the parking noise, but actually nothing bad happens. I had this noice very often on my Vista laptop. Is this a sign of the HD going bad? Or how can I (programmer) send the HD to sleep while processes are running?
    Macbook Pro 17", Mac OS X (10.5.7), 2.8 GHz, Unibody, 500 GB HD 5400 RPM
  • twex2 Calculating status...
    Currently Being Moderated
    Aug 3, 2009 2:18 PM (in response to theycallmefreddy)
    I've got a similar problem. I've got the new 15-inch 2.66 model with the original 320gb drive, and the SMS seems extremely sensitive. I'm really worried about the fact that all I have to do is have my speakers at max volume and trigger an alert sound to get the SMS to stop the drive.
    MacBook Pro (15-inch) (Early 2009) 2.66, Mac OS X (10.5.7)
  • jaizone Calculating status...
    Currently Being Moderated
    Aug 3, 2009 2:46 PM (in response to theycallmefreddy)
    I'm experiencing the intermittent halts with my MBP 15", but no strange sounds. It's only 1 month old, and the pausing only started within the last week or so. CPU activity is minimal when a pause occurs and it lasts as long as 15 secs or more ... very annoying. I thought it might be related to Safari but based on this trail, I guess it may be something else. My previous MBP never did this unless some process was actually running!
    15" MBP 2.66 GHz - Unibody, Mac OS X (10.5.7), 4GB RAM, 320GB HDD 5400
  • gloostik Calculating status...
    Currently Being Moderated
    Aug 3, 2009 3:29 PM (in response to twex2)
    exact same problem (i think) on the same machine (Unibody 15" 2.66GHz; 320GB Hitachi drive - Hitachi HTS545032B9SA02), though I don't hear the hard drive parking, just see frequent beachballs that seem to be uncorrelated to anything else occurring on the system that you'd expect to cause hangs. I'll probably go to Intel's 160GB G2 SSD when they become available and then disable SMS unless there's some firmware fix coming from Apple. very very annoying, because this should be a quick machine and you're stuck waiting - frequently.
    MacBook Pro 15" Unibody 2.66GHz, Mac OS X (10.5.7)
  • selo Calculating status...
    Currently Being Moderated
    Aug 3, 2009 4:13 PM (in response to theycallmefreddy)
    I have got one of those new release Mac Book Pro 15" 500GB 7200rpm Seagate last month. I am having the same issues what you are having which is hard disk lagging. It happens time to time and without any reason. I bought 500GB 7200rpm because of speed but I didn't get what I paid for! I hope Apple is listening and fix up this issue as soon as possible.
    Mac Book Pro 15" 500GB 7200rpm Seagate, Mac OS X (10.4.7)
  • Dman51 Calculating status...
    Currently Being Moderated
    Aug 3, 2009 4:54 PM (in response to theycallmefreddy)
    I've been having this issue for a while now. I have a 13" Macbook Pro purchased about 2 months ago. At first it would occur while I was on Safari but I knew it wasn't an issue with just Safari as my iTunes would stop playing as well. I never heard any strange noise but got the wheel and it would spin for about 2 minutes. I then reset Safari and restarted my comp and had no problem for about a week. Then it came back. Just recently I dealt with it for about a week and then I reset my computer twice and so far so good. I think something has to trigger it and a restart may or may not fix it but either way with this many people experiencing it Apple has to do something.
    Macbook Pro Unibody, Mac OS X (10.5), 13" 2.53 GHz 250 GB HD Intel Core 2 Duo 4GB Ram
  • brian reichle Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 3, 2009 4:58 PM (in response to theycallmefreddy)
    I have a 15" Macbook Pro (Summer 2008 model) and it recently has been hanging like crazy, I have tried everything. It never use to do this, and now its almost constant when using safari or firefox I get the beachball for about 10 seconds at a time every 5 mins or so. Annoying.
  • R(k) Calculating status...
    Currently Being Moderated
    Aug 3, 2009 5:07 PM (in response to theycallmefreddy)
    I had the same problems after upgrading my MBP hard drive. In my case, disabling the sudden motion sensor on the MBP was the fix. (The new hard drive had its own SMS and the 2 were conflicting).

    Dunno if that will fix this, but you can turn it off and give it a go. Less painful than moving to a new user account if it works- http://support.apple.com/kb/HT1934?viewlocale=en_US
    MacBook Pro, Mac OS X (10.4.10)
  • AppleZilla Level 2 Level 2 (375 points)
    Currently Being Moderated
    Aug 3, 2009 5:11 PM (in response to theycallmefreddy)
    Ok, I need a new MBP this month and I am losing confidence in this generation.

    I wish I could wait until early 2010...
    16GB White iPhone 3G - 2.33 GHz 17" MacBook Pro 3GB RAM 160GB HD, Mac OS X (10.5.6)
  • dcdnb Calculating status...
    Currently Being Moderated
    Aug 3, 2009 5:16 PM (in response to R_H)
    SAME ISSUE! I have the hard drive "chirp" as well....
    MacBook Pro 17" Unibody R2, Mac OS X (10.5.7), 8GB RAM, 3.06Ghz, 500GB 7200RPM Hdd
  • unknownart Calculating status...
    Currently Being Moderated
    Aug 3, 2009 5:24 PM (in response to theycallmefreddy)
    I dont have a MBP or a MB, just a simple Mac Mini... the powerPC G4 version (eep!).

    But I have noticed that ever since I updated Safari 4, Safari just freezes every once in a while. No noise or spinning beachball, until I go to the Finder and then go back and hover over a Safari window... then the spinning beach ball. I don't know what it is doing, but I have noticed Photoshop does the same thing, albeit less frequently, though it seems to last as long, 2-4 minutes. Is it a memory issue?

    Mac OSX 10.4.11 (Tiger)
    Mac Mini, PowerPC G4 (1.2)
    CPU Speed 1.5 GHz
    L2 Cache (peer cpu) 512 KB
    Bus Speed: 167 MHz
    Boot ROM Version: 4.9.4f0
    macmini, Mac OS X (10.4.11), Mac OSX 10.4.11 (Tiger) Mac Mini, PowerPC G4 (1.2) CPU Speed 1.5 GHz L2 Cache (peer cpu) 512 KB Bus
  • Dan Gilbert Calculating status...
    Currently Being Moderated
    Aug 3, 2009 5:25 PM (in response to theycallmefreddy)
    I'm having the exact same problem with my two-month-old 13" MacBook Pro. Seeing the number of people here that are experiencing the same issue with the same generation of computers tells me that the problem isn't due to user-action, and is indeed a flaw. However, if an account modification seems to fix the problem, that tells me the issue is probably software related, so it should be fixable with an update (either OS or firmware). Hopefully Apple is able to release a fix. It would be appreciated if they'd at least acknowledge the problem in the meantime.
    MacBook Pro 13", Mac OS X (10.5.7), Unibody
  • R_H Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 3, 2009 5:47 PM (in response to theycallmefreddy)
    I turned off the HDD motion sensor and it did absolutely NOTHING to solve the problem.

    This past weekend I shut down all app except for a video player (Nice Player) and I still had the pause! So it's not Safari, or Flash, or anything like that.

    This is so frustrating. Here's hoping that this glitch is fixed in Snow Leopard!
  • hughes2mo Calculating status...
    Currently Being Moderated
    Aug 3, 2009 6:05 PM (in response to theycallmefreddy)
    I have a the 13" macbook pro which I bought in June. I was having this lag issue all summer (while staying at various hotels and using their slow internet connections). I brought it to a mac genius, and of course had no problem when I was showing him. He surmised it was the slow internet connection I was using that various programs were competing for use of (hence no problem when using the fast connection at the Apple store)

    anyways, I just got home and am using my new comcast internet connection and have had absolutely no lag. So, maybe it really is a problem with slow internet connections that causes this.
    MacBook Pro 12", Mac OS X (10.5.7)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.