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3399 Views 20 Replies Latest reply: Aug 15, 2009 8:02 AM by Lawrence Finch
I just thought I would add my experiences to this list, in case they help anyone else having this problem.
Like most people, as soon as iTune attempted an OS upgrade to 3.0.1 - my iPhone 3G became a brick and then stayed continually in the "Maintenance mode -> Restore" loop. I tried pretty much everything that I had found in this discussions well into the night but to no avail.
This morning I thought that I would give it one more go...and although I have no proof that what I did differently caused the update to work...it is worth while letting you know.
This morning, before attempting the upgrade, I REMOVED MY SIM from the iPhone. This is the only thing I did differently today.
Then I started iTunes and, whilst holding down the "home" button (yes...I had tried this last night too...but did not work), I connected the iPhone to my PC and waited until the warning message about the maintenance mode came up...then I released the "home" button.
I then clicked on the restore button and.....it all worked!
Once The update had all worked, I re-inserted my SIM and then restored some of the data from my last backup.
So..as I said, no guarantees...but removing the SIM for the duration of the update seemed to do the trick.
Kristian.iPhone OS 3.0
Glad you all had such good luck. Tried to update my iphone to 3.0.1 and BIG PROBLEMS. At end of install, got an error message "unknown error" and the iphone now is completely dead (3GS 32 GB). There is a little icon that suggests I need to plug it into iTunes, but iTunes does not recognize it - neither does my PC - no indication of a new device when I plug into USB. Have tried multiple resets and nothing. Completely dead and useless.Dell Inspiron 1420, Windows Vista, Dual Core 2.0GHz 4GB RAM
Currently Being ModeratedAug 15, 2009 6:38 AM (in response to Head_Doc_NJ)Tried to update mine this morning and had the same problem, unknown error, had to restore and now it's stuck in emergency mode and iTunes won't recognise the phone. Brilliant. I've tried switching the phone on and off, switching the laptop on and off, updating the laptop software, plugging the phone in to a different port, nothing works. So I've currently got a dead iPhone. Anyone got any resolution?Macbook, Mac OS X (10.4.11)
The problem is in your computer hardware or software; something interfered with the update process. Here is the general restore troublshooting guide: http://support.apple.com/kb/TS1275
Specifically for error 14 this is usually a conflict with your antivirus and/or firewall software. Close the Genius bar if it is open, quit iTunes, disable your firewall, launch iTunes and try again to restore.Lenovo T-60, Intel iMac , Dell/Ubuntu 8, iPhone 3GS 3.0.1, Windows XP Pro, Leopard 10.5.4