Skip navigation
Sign in or Register to find out more about King_Penguin
King_Penguin has no profile image available
Name:
King_Penguin
Status Level:
Level 10 Level 10 (92,525 points)
Location:
West Sussex, UK
Expertise:
Most of my time is spent lurking in the iPad forums
Occupation:
Penguin

King_Penguin's Products

iPad Mini Retina, iOS 7.1
Desktop, Windows 7
iPhone 4S, iOS 7.1
iPod touch, iOS 7.1
MacBook Air, OS X Mavericks (10.9.2)
iPad 3rd gen, iOS 7.0.6

Recent Activity

King_Penguin replied to HT2001 Can not purchase apps on iPad

"What actually happens when you try to buy something ?   If you mean that you are beig prompted to review your account then see if the instru"

in iTunes Store 2 replies
6 hours ago
King_Penguin replied to TS1424 What do you do when it says iTunes error. Go to www.apple.com/support/itunes/ww/

"You need to do as the message tells you and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/con"

in iTunes Store 2 replies
7 hours ago
King_Penguin replied to HT1491 Audiobooks

"If it's not in the phone's Music app (and you've tried searching for it via the phone's spotlight search screen : pull down the centre of th"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to HT4059 Have several books that were purchased recently, when all the sudden they have multiplied having 20 or more copies in my library   How can I delete them because it won't let me use the edit tab?

"Do they have the cloud icon on them ? When I had Settings > iBooks > Show All Purchases 'on' I was getting multiple copies of books that wer"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to I need some halp

"If you mean that you haven't received them item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forum"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to You guys are taking money from my card when I haven't bought anything.  last time I bought something was last month and 4.75 is pending from my account. not only that it won't let me update ANY of my apps because I don't have a card number. why do I need

"We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.   Have you checked the purchase histo"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to HT2727 By mistake I purchased the wrong item

"Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit y"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to I have an existing account, lost my security questions, can't figure out recue email, help?

"If you have a rescue email address (which is not the same thing as an alternate email address) on your account then go to https://appleid.ap"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to Books greyed out so can not sync them

"The dragging-and-dropping from the Books part of your computer's iTunes over and onto the iPad 'device' on the left-hand sidebar of your iTu"

in iBooks for iOS 4 replies
7 hours ago
King_Penguin replied to I put my iTunes code into the wrong Apple ID and cant get it to the right ID, can i get some help on how to redeem the money back?

"You can't move it to a different account yourself, you will need to try contacting iTunes Support and ask them if they can move it for you :"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to HT5312 The rescue email address is not correct. How do I change it?

"If you know the answers to your security questions then follow the steps half-way down the HT5312 page that you posted from :   Navigate t"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to HT1906 i can't find the movie i paid for to rent why?

"What did you buy and download it on ? If a computer's iTunes then it should be in the Movies part of your library, if an iOS device then it"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to ipad is disabeled and it tells me to connect to itunes,and i still can get it unlocked

"What happens when you connect it to your computer's iTunes ? There are instructions on this page for resetting a disabled device : http://su"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to How to download games

"Find the games that you want to buy (or download if they are free to download) in your country's app store (either via the iTunes app store"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to why does my itunw gidft card wont work? i never used once and i tried to activate it says its not properly activated. i have boght this in australia and my account is in australian as well

"It means that the store that you bought the card from didn't properly activate it - are you close to the store so that you could try taking"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to Security Questions

"You won't be able to view and/or change your rescue email address until you can answer your questions, if you don't know your current addres"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to HT5312 Help it doesn't give me the option. Forgot my answers

"If you aren't getting the reset link on your account on http://appleid.apple.com then you don't have a rescue email address (which is not th"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to How do i make a Apple Id without a credit card?

"Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534 then credit card details wil"

in iTunes Store 1 replies
7 hours ago
King_Penguin replied to How can I delete Apps from my "Hidden Purchases"?

"You can hide items so that they don't show in the Purchased link for redownloading : http://support.apple.com/kb/HT4919   In terms of perma"

in Using iPad 13 replies
7 hours ago
King_Penguin replied to I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

"If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset"

in iTunes Store 5 replies
7 hours ago
King_Penguin replied to TS3599 I phone 5 c

"It looks like iTunes gift cards are available in Italy, which you will be able to use on your Italian account whilst you live there. You may"

in iTunes Store 1 replies
20 hours ago
King_Penguin replied to submitting refund for in app purchases

"You can contact iTunes Support via this page (I thought, going on other people's emails, that the deadline was April 15th, or have you got a"

in iTunes Store 1 replies
20 hours ago
King_Penguin replied to TS1424 I did not purchase an item on iTunes but they keep deducting money from my credit card

"Have you downloaded any free items ? Some apps have in-app purchases and/or auto-renewing subscriptions on the. You can view the purchase hi"

in iTunes Store 1 replies
20 hours ago
King_Penguin replied to iTunes account security questions...

"If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down"

in iTunes Store 1 replies
21 hours ago
King_Penguin replied to I have forgotten my security questions and the email it is sending my security reset option to is not my email. I have just topped up 15 pound credit on iTunes and don't want to waste this

"You won't be able to change your rescue email address until you can answer your questions, if you don't have access to the email account tha"

in iTunes Store 1 replies
21 hours ago
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.