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Name:
King_Penguin
Status Level:
Level 10 Level 10 (92,555 points)
Location:
West Sussex, UK
Expertise:
Most of my time is spent lurking in the iPad forums
Occupation:
Penguin

King_Penguin's Products

iPad Mini Retina, iOS 7.1
Desktop, Windows 7
iPhone 4S, iOS 7.1
iPod touch, iOS 7.1
MacBook Air, OS X Mavericks (10.9.2)
iPad 3rd gen, iOS 7.0.6

Recent Activity

King_Penguin replied to iTunes in-app purchases-PLEASE HELP

"What do you mean 'locate them' ? If they haven't downloaded into the app the app that you bought them in then you can try the 'report a prob"

in iTunes Store 1 replies
17 hours ago
King_Penguin replied to HT5312 I dont have the option to reset my security questions. What should I do

"The reset link will only show if you have a rescue email address on your account - an alternate email address is different, only a rescue em"

in iTunes Store 1 replies
17 hours ago
King_Penguin replied to HT1574 Can you use iTunes cards to purchase items in a game such as gems for Clash of Clans-if so how? Help please!

"In-App Purchase"

in iTunes Store 3 replies
18 hours ago
King_Penguin replied to Itunes card is not activated... What do I do?

"Is the store that you bought it from close by so that you could try taking it back and asking them to activate it properly ? If it isn't, or"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to restriction

"If you can't remember the restrictions passcode then was it on the phone when you last backed up ? If not then you can restore to that backu"

in Using Apple Support Communities 1 replies
19 hours ago
King_Penguin replied to Although I have money on my iTunes it still ask me for my payment details and I don't understand why

"How/when was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to HT1933 Why was I charged for a film rental that wouldn't download to my iphone nor ipad but would to my laptop? Very cross. Three charges for one viewing!

"Rentals are a one-time only download, if you rent a film on a device/computer then you will need to download it on that device/computer - re"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to I forgot my security question answers

"If you aren't receiving the email to your rescue email account, and you've checked the spam folder on the account as well as the inbox and t"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to I bought 2 things on itunes and i dont know how much money i have

"My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store >"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to i forgot my security questions how do i reset them

"If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to HT3702 its not letting me change my credit card

"What do you mean by 'not letting me change my credit card' ? If you are getting an error message then what does it say ?"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to HT5312 how do I set up a rescue e-mail address?

"You can only change add or change a rescue email address if you know the answers to your security questions. If you've forgotten their answe"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to HT1918 i am registrying other iphone ,itunes with my credit card but it does not let me

"If you would like help from these user-to-user forums then you will need to provide more information than 'does not let me' e.g. what happen"

in iTunes Store 1 replies
19 hours ago
King_Penguin replied to HT4009 I want a refund on an app i just purchased

"What do you mean 'cost me a sale on ebay' ? Refunds are generally only given for apps that don't work as described on the description page i"

in iTunes Store 1 replies
20 hours ago
King_Penguin replied to HT5312 i have problem purchasing because I forgot the answers to my security questions

"Use the HT5699 link from my first reply : http://support.apple.com/kb/HT5699"

in iTunes Store 6 replies
20 hours ago
King_Penguin replied to HT1933 How can I delete recent purchases

"What type of charges are they ? Do the apps allow in-app purchases within them and have you made in-app purchases within them ? If you made"

in iTunes Store 1 replies
1 day ago
King_Penguin replied to lost music from 2010

"All downloads are tied to the account that downloaded it. Do you have any of its purchases on your computer's iTunes library : http://suppor"

in iTunes Store 1 replies
1 day ago
King_Penguin replied to HT2727 I have two purchases on my discover card that shouldn't be

"If you didn't make the purchases, and nobody else has access to your account or devices and bought them, then try contacting iTunes Support"

in iTunes Store 1 replies
1 day ago
King_Penguin replied to HT1918 I have a payment that didn't go through

"What do you mean 'still won't go through' ? Are you getting an error message when trying to add the card ? You should be able to put a new v"

in iTunes Store 1 replies
1 day ago
King_Penguin replied to Problem in iTunes: change country/region

"If you can't spend it then you try contacting iTunes Support and ask them if they can remove the balance from your account so that you can c"

in iTunes Store 1 replies
1 day ago
King_Penguin replied to HT1848 how do i deauthorise another computer?

"You've authorised your account(s) on the computer that you are trying to copy the apps to (Store > Authorise This Computer menu option) ?  "

in iTunes Store 1 replies
1 day ago
King_Penguin replied to help me

"We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your"

in iTunes Store 1 replies
1 day ago
King_Penguin replied to 120RS was credited from my account to buy temple run oz

"Each time that you try to add or change your card details on your account a small temporary store holding charge (eg. RS 60 twice) may be ap"

in Using iPad 1 replies
1 day ago
King_Penguin replied to Well, i need to spend all my itunes money before i can change the country where i live. Also with the language

"If you can't spend it then you can try contacting iTunes Support and ask them if they can remove the balance from your account so that you c"

in Using iPad 1 replies
1 day ago
King_Penguin replied to My account is decline

"What do you mean 'my account is decline' ? If you mean that your payment method is declined then what are you trying to use, credit card, de"

in Using iPad 1 replies
1 day ago
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