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Name:
ssschmidt
Status Level:
Level 4 Level 4 (2,555 points)
Member Since:
Nov 1, 2008

ssschmidt's Products

iPhone 5s, iOS 7.1, 64 GB
iMac (27-inch Late 2009), OS X Mavericks (10.9.2)
iPad (4th gen) Wi-Fi + Cellular, iOS 6.1.3, 128 GB
iPhone 4, iOS 7.1
iPod shuffle (3rd generation), Other OS, 8GB
iPod touch, iOS 7.1, 32GB 5thGen iPod Touch
MacBook Pro (15-inch Early 2008), OS X Mavericks (10.9.2)

Recent Activity

ssschmidt replied to 7.1.1 update crashed my iPhone 5

"Connect your device to a computer with iTunes.  Itunes will indicate that it has detected a phone in recovery mode, and you must restore it"

in Using iPhone 52 replies
11 hours ago
ssschmidt replied to HT5538 Iphone 4 missing facetime icon in setting....how can fix it in pakistan

"Note: FaceTime may not be available, or may become unavailable, on devices purchased or used in certain countries, including Saudi Arabia an"

in Using iPhone 2 replies
11 hours ago
ssschmidt replied to HT5772 Can I delete content from one device and maintain it on another device?

"Yes.  You can."

in iTunes Store 1 replies
11 hours ago
ssschmidt replied to Cannot connect iphone 5 to computer of itunes

"iOS: Device not recognized in iTunes for Windows http://support.apple.com/kb/TS1538 iOS: Device not recognized in iTunes for Mac OS X htt"

in iPhone Hardware 1 replies
11 hours ago
ssschmidt replied to Hello i want to disable erase my iPad

"Just allow it to erase, then restore from your last backup."

in Using iPad 3 replies
11 hours ago
ssschmidt replied to Account

"The Apps that were downloaded with your apple ID will still be tied to your apple ID.  That means he would have to enter your password if th"

in Using iPad 1 replies
1 day ago
ssschmidt replied to HT4994 how to transfer contacts from iphone 4s ios 6.1.3 to sim

"There is no supported way to transfer contacts TO the sim on an iPhone.  You can transfer FROM the sim to the iPhone."

in Using iPhone 3 replies
1 day ago
ssschmidt replied to HT5312 I need to change my rescue email because its been compromised. Also I need to change my questions

"http://support.apple.com/kb/HT5312     -If you established a rescue email address, there will be a link on the "Passwords & Security" page"

in Using Mac App Store 1 replies
1 day ago
ssschmidt replied to HT5665 why is it asking me to answer my security questions when i am trying to purchase an app?

"Nope.  Gotta call apple and ask for account security."

in Vision 4 replies
1 day ago
ssschmidt replied to I am having problems with security questions

"http://support.apple.com/kb/HT5312     -If you established a rescue email address, there will be a link on the "Passwords & Security" page"

in Using iPad 2 replies
1 day ago
ssschmidt replied to APPLE PLEASE HELP AS MY I_PHONE 5 (64GB) GOT DAMAGED BUT NO SUPPORT FROM INDIA

"Sir,      You are not addressing or communicating with Apple here.  We are users like you who try to assist with technical issues.  You ne"

in Using iPhone 2 replies
1 day ago
ssschmidt replied to iPhone 4S' iOS 7.1 still shows deleted e-mails in its search. How to fix?

"Well, darn.  How about removing the account, and then adding it back in? "

in Using iPhone 9 replies
1 day ago
ssschmidt replied to can i send an ipad as a gift to my brother from US to Viet Nam???? is it legal???

"If it is cellular model, you need to verify that there is a supported carrier.  If it is a cellular device, it may be necessary for it to be"

in Using Apple Support Communities 4 replies
1 day ago
ssschmidt replied to HT5665 why is it asking me to answer my security questions when i am trying to purchase an app?

"It is asking your security questions to verify your identity.  To protect your account. http://support.apple.com/kb/HT5312     -If you est"

in Vision 4 replies
1 day ago
ssschmidt replied to Can I cancel the newest ios7 update for my 5c?

"If the iTunes logo is displayed on the screen, then the device is in recovery mode.  All you can do is connect the device to iTunes and rest"

in iPhone Hardware 1 replies
1 day ago
ssschmidt replied to can i send an ipad as a gift to my brother from US to Viet Nam???? is it legal???

"It is legal, but if anything goes wrong and the device needs repair, he may have to send it back to the US for service (If it has cellular)."

in Using Apple Support Communities 4 replies
1 day ago
ssschmidt replied to iPhone 4S' iOS 7.1 still shows deleted e-mails in its search. How to fix?

"Gmail right?  Go to the gmail website and sign in.  Empty your junk mail folder, and trash folder (In the gmail webapp).  Then you should no"

in Using iPhone 9 replies
1 day ago
ssschmidt replied to your purchase could not be completed for assistance contact itunes support

"Contact iTunes Support http://www.apple.com/lae/support/itunes/contact/"

in iTunes Store 4 replies
1 day ago
ssschmidt replied to HOW CAN I CONTACT APPLE SUPPORT VIA EMAIL .THANKS

"We cannot provide that information, and neither can Apple.  You need to contact the person you bought the device from, and have them remove"

in Using iPad 10 replies
1 day ago
ssschmidt replied to Will Apple replace my stolen iPhone?

"You should check with your carrier, if you had insurance with them."

in iPhone Hardware 7 replies
1 day ago
ssschmidt replied to HT5312 How do I reset my Apple ID security question ?? Plllzzz tell me d smlp way

"http://support.apple.com/kb/HT5312     -If you established a rescue email address, there will be a link on the "Passwords & Security" page"

in iTunes Store 1 replies
2 days ago
ssschmidt replied to TS3274 ipad is disabled

"iOS: Forgotten passcode or device disabled after entering wrong passcode http://support.apple.com/kb/HT1212"

in Using iPad 1 replies
2 days ago
ssschmidt replied to I have videos added to my itunes software (.MOV Format) but when I tried to sync my ipod touch 4g with my itunes it didnot synced those videos. I need to know why?? How can I solve this? I really need those videos to mt ipod.

"http://support.apple.com/kb/TS1497 Try this"

in iPod touch 2 replies
2 days ago
ssschmidt replied to How do I use iTunes Without a Credit Card?

"iTunes Store: Changing your payment information http://support.apple.com/kb/HT1918 iTunes Store & Mac App Store: About payment card author"

in iTunes Store 14 replies
2 days ago
ssschmidt replied to is facetime down

"If you are having issues with Facetime, and your device is running iOS 7.1, and you have followed the troubleshooting procedures (http://sup"

in Using iPhone 13 replies
2 days ago
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