Restore: Unknown Error 1418?

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Restore: Unknown Error 1418?

Hey there,

My iPod (Video, 30GB) died on me two days ago; a sad iPod kept coming on the screen and it told me to connect my iPod to iTunes to restore. But whenever I try, it always says that I can't restore it because "an unknown error occured (1418)". I tried everything in the support pages (using appleipod.bat; reinstalling the USB drive), but nothing works. What can I do?

PS. Whenever I connect my iPod to my computer, it takes a looong time to be recognized because it keeps saying there is very little battery (even if it's been plugged to my computer for hours) and its not detected by my battery charger. Also, the screen keeps hanging after failed attempts to restore.

Posted on Jun 16, 2007 12:50 PM

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Answer 1

Jun 16, 2007 12:57 PM in response to joweeee

Have you also tried the suggestions from here?:

Error 1418 when restoring or updating iPod in Windows

-Kylene

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Answer 2

joweeee Author

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Jun 17, 2007 1:12 AM in response to iPod_nano_1_GB

Yes, I have, but I still keep getting the 1418 error message. Is there anything else I can do?

Thanks,
Jo

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Answer 3

Jeff Bryan

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Jun 17, 2007 2:11 AM in response to joweeee

Some people have had success trying the fix mentioned here.

Error 1418.

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Answer 4

joweeee Author

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Jun 17, 2007 4:26 AM in response to Jeff Bryan

Hi there,

A firmware update doesn't appear when my iPod plugs into iTunes. I uninstalled iTunes 7.2 and tried installing 6.0, but it can't open. It gives me a message that says "the file iTunesLibrary.itl cannot be read because it was made by another version".

What should I do now?

Thanks,
Jo

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Answer 5

Jeff Bryan

Level 9

61,791 points

Jun 17, 2007 5:00 AM in response to joweeee

That's the standard message you see when trying to revert to an older version of iTunes.

If you want to do that, you may need to do a clean uninstall of the newer version first.

See this user tip.

http://discussions.apple.com/thread.jspa?threadID=122030&tstart=100

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Answer 6

joweeee Author

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Jun 17, 2007 7:03 AM in response to Jeff Bryan

I now have iTunes 6.0 and the iPod updater 2006-06-28 on my computer. I tried restoring my iPod using the updater, but it keeps saying Can't mount iPod. What should I do now? The problems just seem to keep on going for me!

Help,
Jo

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Answer 7

Jeff Bryan

Level 9

61,791 points

Jun 17, 2007 7:19 AM in response to joweeee

If your iPod is recognized in "my computer", changing the drive letter can sometimes resolve this "can't mount iPod" issue.

Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.

Choose something lower down the alphabet, say 'M' or something similar.

The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.

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Answer 8

Jun 17, 2007 7:40 AM in response to joweeee

Also, I remember that simply forcing the iPod into disk mode, then connecting it to the computer, would ocassionally help with a "can't mount iPod" message using the iPod Updater (this is odd... I feel like I'm going back in time by a year 😉

For details on disk mode, see this:

Putting iPod into disk mode

Other than that, it may indeed be drive letter confusion as Jeff suggests, or some other sort of unknown USB/connection type of issue.

EDIT: Another thought - try connecting your iPod to a rear USB port on your computer. That technique has helped with 1418-esque problems before, as well.

-Kylene

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Answer 9

joweeee Author

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Jun 17, 2007 12:46 PM in response to iPod_nano_1_GB

I can't change the letter because when I go to disk management because the iPod isn't there, even if a "removable disk" is recognized in My Computer.

I can't put the iPod into disk mode either because when I hold the menu+center buttons, and then hold the play+center buttons, a sad iPod comes out.

I'm using a laptop right now, so I just keep trying all my USB ports out. I tried it on my desktop, on the back USB ports, but then I got the "There was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found." message. On that computer, I had iTunes 7.2.

Oh, and by the way, the iPod updater has now decided to not detect my iPod completely. It keeps saying "Plug in an iPod to update it." How come the problems are never consistent?

What am I supposed to do now???

Sigh,
Jo

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Answer 10

phil_uk

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Jun 17, 2007 1:28 PM in response to joweeee

Hi
I am having a similar problem, though I am getting \ipod_control directory is unreadable or corrupt - I can see it in the ipod as corrupt and have done the 5R's but it isnt fixing it, does anyone have any thoughts on that? many thanks.
Phil

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