Previous 1 2 3 Next 40 Replies Latest reply: Dec 9, 2007 11:12 AM by NichoTL Go to original post
  • Scott Shuchart Level 1 Level 1 (130 points)
    Everybody running firmware 7.1.1? That increased my AirDisk speeds enormously.
  • Mark Oliver Level 1 Level 1 (135 points)
    yup, I tried both firmwares many times. Same thing.
  • flu2 Level 1 Level 1 (0 points)
    Mark, I have the exact same problem. Seagate FreeAgent as well, but I doubt that matters. Newly formatted on a Mac as HFS journaled (does that make a difference?) and plugged into the airport (w/ latest 7.1.1 firmware). Everything looks good, checked the airport logs and no disk errors were reported. I get about 420Kps write speed while connect via ethernet (not wireless).

    Anyone who might know what's going on please tell us!?
  • semaja2 Level 1 Level 1 (0 points)
    I found my issues was related to the USB hub i was using, so try using different USB devices and see if that helps
  • flu2 Level 1 Level 1 (0 points)
    I've got the drive directly attached to the airport. Super slow! Maybe the airport is defective? Because the drive is super fast when attached to a PC or Mac. Anyway we can tell if the usb speed is at 1.1 or 2.0? Thanks everyone.
  • semaja2 Level 1 Level 1 (0 points)
    This could mean that the AirPort does not support that external case 100% see if anyone else has same problems on their airport with that case, you might have to wait for a new firmware.

    But for the short time if you have another case or can get another case i would try that
  • flu2 Level 1 Level 1 (0 points)
    Thanks semaja2, I finally got it to work. After doing some googling with "airport disk usb performance" I found that others had better success with formatting without journaling. So I reformatted it to "Mac Extended", and plugging it back in. Now I'm getting roughly 7MBps!

    However, not all is perfect. While transferring a 2.6GB file (approx 8 mins) the transfer broke and required a full recopying. Error: "Unexpected Network Error". I was doing this from Vista. I guess this is better than nothing. Hope Apple continues to iron things out...
  • semaja2 Level 1 Level 1 (0 points)
    Glad to hear its working, i also get that error, but under OSX it just slows the transfer massively
  • Mark Oliver Level 1 Level 1 (135 points)
    I can confirm that reformatting the drive to "MacOS Extended" NOT journaled totally fixed the problem for me.

    No disconnect errors for me yet.
  • tcExtreme Level 1 Level 1 (0 points)
    So far nothing helps. Even re-formatting my drives to "MacOS Extended" NOT journaled did not improve the performance one iota.
    According to the Activity Monitor, I cannot get transfer speeds above 2 MB/second, and that's MAX speed; ArsTechnica reports transferring a 350 MB file in under a minute, and this took me 10 minutes (follow this URL http://tinyurl.com/2bh9pa for actual figures).

    Is anyone from Apple reading? This seems to be a widespread problem with no easy fix. Does this product actually work as advertised?

    macBookPro Mac OS X (10.4.9)
  • Glyn Williams1 Level 4 Level 4 (1,015 points)
    tcExtreme

    I don't think this is a widespread problem.

    Most people on this forum have a problem, but they are here because they have a problem, not because they are typical.

    If you are getting poor airdisk performance, and you have the most optimal disk format, chances are the problem is wireless throughput.

    Poor wireless throughput can be down to...
    1) Poor signal strength
    2) 2.4Ghz interference. Either other networks or appliances.
    3) Network problems (IP clash etc)

    iStumbler would be a good place to start.
  • tcExtreme Level 1 Level 1 (0 points)
    I don't think this is a widespread problem.

    Most people on this forum have a problem, but they
    are here because they have a problem, not because
    they are typical.


    Yes, I hadn't thought of that. I hope you are right.

    If you are getting poor airdisk performance, and you
    have the most optimal disk format,


    I did have my disks "journaled" but no more. I was glad to see the post that suggested this might be a fix, but no luck...

    chances are the
    problem is wireless throughput.


    Would this show up in transfer speeds, time needed to load pages in a browser, et cetera? I have high performance according to those benchmarks.

    Poor wireless throughput can be down to...
    1) Poor signal strength
    2) 2.4Ghz interference. Either other networks or
    appliances.
    3) Network problems (IP clash etc)

    iStumbler would be a good place to start.


    Thanks. I have looked at iStumbler, but I'm not sure what it's telling me. I guess I don't know how to use it as a diagnostic tool. It reports 60% signal strength and 9% noise. I have no idea how to interpret that, or what to do about it if it's "bad".

    But as before, my other internet signals/speed are just fine. It's only airDisk that's so...slow....

    Thanks again for your response. Any other thoughts?
  • Mark Oliver Level 1 Level 1 (135 points)
    Is airdisk still slow over ethernet?
  • Bermuda Dave Level 1 Level 1 (0 points)
    Hi everyone,
    I've come to this thread as I am having the exact same problem as others here. New Macbook, new Airport Extreme with 7.1.1, and new miniStack v2 400GB hard drive. Running 802.11n reporting 130Mb network link and getting excellent computer to computer throughput. HOWEVER, using the Airport disk (with the miniStack) provides about 500Kb/s to 900Kb/s maximum. There is most certainly a firmware issue with the Airport Extreme.

    Apple - any information about this? My backup over the network took 50 hours to this drive! Thanks.
  • tcExtreme Level 1 Level 1 (0 points)
    Here's a kicker: Network Utility reports my "Model Wireless Network Adapter (802.11 a/b/g)" without the "n"!

    Apple makes two contradictory claims: 1) "If you see "802.11 a/b/g" (without "n"), you do not have the 802.11n enabler installed."

    So I don't have the enable installed !?

    ...and 2) "These Macs have 802.11n hardware built-in:

    * MacBook Pro with Intel Core 2 Duo..."

    so I DO have the enable installed!

    When I received my Airport Extreme, I used the install disk that came with it, so any requisite software should be installed.

    So who can tell me: do I have the enable active or not?

    I no longer have the disk that came with the Extreme, but $1.99 seems like a good investment at this time, unless someone can tell me that it's pointless.