1025 Views 2 Replies Latest reply: Jun 17, 2007 9:49 AM by George Machen
You "know all that stuff"
You don't want folks to "jump in with wild goose chases"
I'm not sure how many folks will chime in on this
thread - you've pretty much managed to show little
respect for those that volunteer their time here.
If I came off sounding disrespectful, it by no means was my intention. If you were offended by my brevity, I apologize.
What I was trying to convey is:
What so often happens on these forums is that people who've never actually experienced the particular problem jump in with a long list generic troubleshooting steps: delete caches, make a new account, re-install the OS, etc., etc., etc.
These drills indeed are useful for the novice Mac user, and are much appreciated. Without more information, these procedures may be the only way to restore use of a sick Mac. The regulars here who thusly provide their time so generously & selflessly are a godsend.
But these procedures also can take hours or days. Have you ever called a tech support line and they tell you to reinstall the OS? That's what they say when they don't know what's wrong. That may be the only solution on Windoze, necessitated by the Registry, but this is a Mac, where one actually can fix things.
Why should anyone have to go through all that if somebody here already has endured it and simply can say, e.g., "Oh, that exact same thing happened to me once, and I finally converged upon WindowShade as the culprit; just disable it in the app that gives you trouble and you're set."
I already posses 23 years of Mac diagnostic troubleshooting skills, so I merely was trying not to waste the time unnecessarily of the helpful volunteers here on someone who doesn't need it.
Why reinvent the wheel? That's what these forums are for, a division of labor, so the many can benefit from the findings of the few, no?
So, yes, I really would prefer that a lot of people not chime in if they haven't had first-hand experience with these particular symptoms.
(Do you still think I have a bad attitude?)