Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes won't sync videos to iPod (no "Movies" tab in iTunes either)

Hey... I really hope you could help me somehow, I'm really desperate..
So few days ago I was able to sync videos to iPod 30GB and everything went well. When I added some more videos to iTunes and connected iPod in order to sync those videos everything stopped working. All of my music and pics are still in the iPod, but videos are gone completely. There is no "Videos/Movies" tab in iTunes (iPod actually) nor "Images" tab... How can fix this??

Thnx for your help...

iPod Video 30 GB, Windows XP

Posted on Jun 18, 2007 3:59 AM

Reply
19 replies

Jun 18, 2007 4:29 AM in response to Violeta55

Your iPod must be plugged in to your computer to see the Movies/Video tab in iTunes. Plug in your iPod and make sure it's selected in the left-hand pane in itunes where it shows up under devices. You should be looking at the Summary page in iTunes with tabs across the top. Select Movies/Video and then check your preferences.

You won't see a Movies/Videos option in your iPod menu unless you actually have some videos synced onto the iPod. Check those preferences in iTunes and then sync again

Aug 17, 2007 6:39 PM in response to Violeta55

I'm suspecting that you don't have the video iPod. Although your iTunes supports video, there is absolutely no reference to video on the iPod portion of the screen. Also, there's no Photo tab and no Games tab.

Further, the iPod software version number is completely out of whack. The latest version for the Generation-5 iPod is 1.2.1 yet you have 6.0. Finally, your serial number doesn't look quite right. I have absolutely confirmed that that is not a serial number for the "late 2006 Generation-5" unit but I can't get sample serial numbers from the earlier Gen-5 units.

Go here and determine exactly what you have.
http://docs.info.apple.com/article.html?artnum=61688

Aug 17, 2007 8:43 PM in response to Violeta55

I checked the serial number, you do have a 5th generation iPod. Since the data is incorrect in your screen shot I'm going to guess that you have a drive collision with your iPod.

With the exception of your iPod, (connected to a rear port of your computer), keyboard and mouse, disconnect all other USB devices, including printers, scanners, digital cameras, PDAs, phones, thumb drives, flash memory, external harddrives and disconnect from any networks you might be on, then read this:

Try a much higher drive letter, such as M or P or Z.

iTunes won't sync videos to iPod (no "Movies" tab in iTunes either)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.