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10.4.10 Snap Crackle Pop

31009 Views 298 Replies Latest reply: Jul 10, 2007 12:41 PM by Nubz N. RSS
  • msjulie33 Calculating status...
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    Jun 24, 2007 3:40 AM (in response to Kar98)
    when i have video playback (eyeTV or MPlayer) on pause, that's when I noticed it.. it's not there when just using the macbook
    macbook original core duo (32 bit), Mac OS X (10.4.10), 2 gig ram
  • Porkspeare Level 1 Level 1 (0 points)
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    Jun 24, 2007 4:13 AM (in response to Kar98)
    Since the update on my MBP 2.33 I keep getting popping noises on my external speakers, seems to do it more on the external's than the ones built into the MBP.
    MacBook Pro (15.4", 2.33Ghz, 160GB HDD, 2GB RAM) + WD My Book Pro, Mac OS X (10.4.8)
  • Tim Harbison1 Level 1 Level 1 (90 points)
    Currently Being Moderated
    Jun 24, 2007 4:58 AM (in response to Kar98)
    Add me to the list. 17" 2.0GHz iMac C2D.
    iMac, Mac OS X (10.4.10)
  • Christopher R Gillespie Calculating status...
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    Jun 24, 2007 5:06 AM (in response to Tim Harbison1)
    Add me as well. 15" CD 2.16 MBP.

    I don't notice it on the internal speakers but it definitely does it over headphones.

    (As a side note, they seem to have resolved some of the same popping sort of issues with my Apogee Ensemble via firewire.)
    MBP CD2.16 - 2Gig - 7200RPM, Mac OS X (10.4.6), eMac 1 GHZ
  • Darren Johnston Level 1 Level 1 (5 points)
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    Jun 24, 2007 5:15 AM (in response to Christopher R Gillespie)
    Add me to the list. I work all day on the computer - this *****. My workaround is to have iTunes running all the time with the volume turned WAY down to avoid the 25 second pop. I hope there is an update ASAP.
    iMac G5 Intel 20", Mac OS X (10.4.10)
  • David Lightman Level 1 Level 1 (0 points)
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    Jun 24, 2007 5:48 AM (in response to Kar98)
    Count me in too, my C2D iMac is driving me nuts now.
    iMac C2D 17", Mac OS X (10.4.10), 2gb RAM, 250gb HDD
  • Bill_W Level 1 Level 1 (0 points)
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    Jun 24, 2007 5:51 AM (in response to Kar98)
    Add me to the list. I've got a 1.66 MHz Intel Mini. Popping sound is annoying.

    As for this being a minor problem, or something caused by third party software, that's nonsense. In the last four days this thread has been viewed more than 25,000 times.

    I'd say that this is a big problem.

    Apple might do better by putting "Computer" back into their name and their business plan.

    Intel Mac Mini   Mac OS X (10.4.10)  
  • Joe D\'Andrea Level 2 Level 2 (195 points)
    Currently Being Moderated
    Jun 24, 2007 5:57 AM (in response to youngman)
    Ahh, OK. I got it into my head that there might be some as-yet unknown relationship between the external speaker issue and this MacBook Pro speaker noise burst I'm experiencing (each time it emerges from sleep mode).

    Indeed, the MacBook Pro is the only laptop I've ever owned (and I've had several, including a PowerBook G4) where I've heard this noise burst at all.
    MacBook Pro 17", Mac OS X (10.4.10)
  • Steve Nasello1 Level 2 Level 2 (225 points)
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    Jun 24, 2007 6:57 AM (in response to Kar98)
    If your machine is still under warranty CALL TECH SUPPORT!


    Let them know there is a LOT of people having problems with the latest SU.

    If enough people call maybe we'll get a fix quick!
    20"iMac Intel Core 2 Duo, Mac OS X (10.4.10)
  • R C-R Level 6 Level 6 (13,835 points)
    Currently Being Moderated
    Jun 24, 2007 7:02 AM (in response to chrisouk)
    People have done clean installs of OS X with .10 and
    are getting the pop, and clean installs of .9 and not
    getting it. I fail to see how that is not
    comprehensive enough proof?


    Please consider:

    1. Among users of the listed models using external audio systems:

    A. Some report getting pops only after the update.
    B. Some report getting no pops after the update.
    C. Some report the update eliminated pops present beforehand.
    D. Some report getting pops both before & after the update.

    2. Some users of PPC based computers also report getting pops after the update.

    3. Among those hearing pops:

    A. Some report only single pops just prior to & 20-30 seconds after playing sounds.
    B. Some report other noises (crackles, multiple pops) not consistent with the above.
    C. Some report the pops are inaudible on internal speakers, others say they are clearly audible.
    D. Some report hearing the pops only when using the headphone/line output, others when using the optical output as well.
    E. Some report their USB and/or Firewire audio interfaces are affected, others report theirs aren't.

    And so on. Can a flaw in the update explain all these reports? Do you see a common cause -- or for that matter a common symptom -- in all of them?

    There are people from all four corners of the planet
    here, moaning, so that wipes the geographical claim.


    That's the problem: there is a lot more moaning than studied analysis or troubleshooting going on. (There is some of the latter, so kindly don't say I said otherwise.) Many users report here little more than that they hear pops after the update with a particular model & demand that Apple fix it. This isn't very helpful for themselves or for the user community in general. In light of the above, the issue isn't that simple.

    This is a user-to-user help forum, not a platform for moaning or ranting. (If necessary, refer to the terms of use, which make this very clear.) It has a very good track record of isolating & solving problems -- sometimes better that Apple Support's -- but only when people provide enough information to work with, keep an open mind, do not ignore whatever doesn't support their preconceived notions about causes & cures, & generally behave in a courteous, civilized manner. Please keep in mind that you are talking with other users, not Apple employees. We have no reason to "shill" for the company.

    Is it possible that there is a flaw (or several flaws) in the update? Of course there is! But it is also possible that the same symptoms (note the plurality) have other causes that can be eliminated by user action. It is also possible, perhaps probable, that both are true.

    So it really boils down to this: does it make any sense to just wait for a patch or live with a work-around until one appears? Let's say a patch does appear. Is it going to solve everyone's problem(s)? History strongly suggests otherwise. Should this happen to you, have you gained anything by waiting?

    iMac G5/2.0 GHz 17" ALS (Rev B)   Mac OS X (10.4.10)   1.5 GB, Kensington Trackball
  • Mr. Macintosh693 Calculating status...
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    Jun 24, 2007 7:02 AM (in response to Kar98)
    I have a 24" C2D iMac and no pops whatsoever. Im not sure if the 24" uses a different audio chipset than the others but i am using external JBL Creature Speakers with the internal audio card and it works fine, actually its working better than it has. I used to get loud pops when a system sound played and it made the most disgusting noise ever, but it hasnt happened since so...
    24" iMac Core 2 Duo-2.33 GHz, Mac OS X (10.4.10), 2GB RAM, 500GB HDD, 256MB GeForce 7600 GT, FCE
  • DgtHorse Calculating status...
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    Jun 24, 2007 7:11 AM (in response to Kar98)
    I have actually had this problem with my C2D Macbook ever since i had it, but to tell you the truth it never really dawned on me it was a problem.

    I hear the pops every time my the speakers wake from sleep. I thought it was Normal but now its starting to bother me.

    I had this problem in 10.4.9 as well.

    I also have a 20' CD iMac which never had any audio pops from any of the updates. Only my Macbook is the one having problems.

    Message was edited by: DgtHorse
    20 incher Core Duo iMac, Mac OS X (10.4.10)
  • Nubz N. Community Hosts Community Hosts (2,080 points)
    Currently Being Moderated
    Jul 10, 2007 12:41 PM (in response to Kar98)
    Please see KBase 305779, "Popping sounds after updating to Mac OS X 10.4.10".

    http://docs.info.apple.com/article.html?artnum=305779

    Nubz N.
    PM G5, PM G4, iPods, Mac OS X (10.4.9), Mac OS 9.2.2
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