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Greg Wood

Q: Pismo freezing

Hoping someone can help to narrow down where to look to solve this problem.

About a week ago, my Pismo (500mhz. 1gb ram, osx 10.4.8) began to freeze after waking from sleep. Sometimes directly after waking, sometimes just after launching the first program (usually Mail but also Word or whatever) everything would freeze except the cursor. After a short while the cursor would disappear or freeze also. A reboot would fix this.

A few days ago more than one reboot was needed to get things right. The first 1 or 2 reboots would show the apple, the spinning clock, but then stop at a grey screen. Sometimes it would go briefly to grey, then to blue, then back to grey and hang like that.

After one or two of these it would boot fully, but then freeze again after a short while. After a few restarts and subsequent freezes it would keep going and be fine all day.

Earlier today however things got more serious. After it being asleep for about 3 hours I woke the laptop and it froze almost as soon as Mail launched. On reboot the apple screen and spinning clock came up and then it went to the grey, blue and then back to grey screen and stayed there. This then happened for at least a dozen reboots.

I tried booting to OS 9.2 and it booted up to the third extension icon loading on screen (in order - PC exchange, Machelp, speaker) and then stalled. I had tried booting to 9.2 once before when I was getting only to the grey screen in OSX and got to the same point.

I booted into target disk mode and that seemed fine. Back to OSX and still the apple, clock, grey, blue, grey and then stall.

Eventually it booted all the way (although the progress bar on the boot screen only moved a few mm before the screen shifted on to the desktop loading). Things froze nealry straight away. Then proceeded with another 6 or so complete reboots with the freezing occuring soon after beginning work in an application.

Then after the last reboot it kept working and has been fine since. No doubt when I shut down or sleep it and boot up again later this will all happen again but even worse.

I have reset the power manager, cleared all the caches, repaired permissions, etc. However it would seem to be hardware as bootup is stalling in both OS 9 and OSX which are installed in different partitions. All I/O ports are unplugged except Ethernet.

Also, for a long time now, cold boot brings up the question-mark folder and happy mac face for one flash before going to the apple in OSX. Why does this happen? How can it be stopped?



Pismo G3 500   Mac OS X (10.3)  

Pismo G3 500   Mac OS X (10.3)  

Pismo G3 500, Mac OS X (10.3)

Posted on Jun 23, 2007 8:17 AM

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Q: Pismo freezing

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  • by Greg Wood,

    Greg Wood Greg Wood Jun 23, 2007 8:50 AM in response to Greg Wood
    Level 1 (35 points)
    Jun 23, 2007 8:50 AM in response to Greg Wood
    Also should add that the boot chime is loud and clear.
  • by jpl,

    jpl jpl Jun 23, 2007 10:32 AM in response to Greg Wood
    Level 7 (28,285 points)
    Jun 23, 2007 10:32 AM in response to Greg Wood
    Greg,

    Regarding the Mac Plus icon and/or '?' appearing briefly before fully booting to OSX: This seems to happen only on dual-boot Macs and I have never seen a good technical explanation. Users who have zeroed their HDs and have no 9.x installed have reported this issue, but it does not seem to be a problem.

    You do appear to have a hardware issue, so I will list some of the possibilities, as I see it, that could be causing your headaches.

    1. If you have an AirPort card installed under the keyboard, remove it, then test the powerbook.

    2. Try cold starting to your 9.x CD (or any bootable Classic CD) or cold starting to the 9.x on the HD...see if you get a hardware failure warning box on startup. This POST (power on self-test) only runs from a cold start and only 9.x presents the warning box. Or, if you successfully boot to OSX, go to System Profiler > Hardware > Diagnostics and see if it reports the last POST and what failure you may have had. You will get a warning about built-in RAM or cache memory.

    3. Check your System Profiler > Hardware for the presence of your backside L2 cache; it should report 1MB. If the L2 cache has failed, sometimes resetting the power manager allows a successful start, so if it stalls during startup, reset the power manager to test.

    4. Faulty memory may be a problem; this can often reveal itself when waking after the low power to RAM during sleep can allow marginal RAM to fail. Check for poorly seated memory modules.

    5. A poorly seated microprocessor card can cause various startup problems and random freezes when running. Although I doubt this is the problem, remove the top memory module and press down VERY hard on the right side of the card next to the HD and closest to the palm rest; you may hear a click as the card seats. Don't hesitate to press very hard...the Pismo is known for a difficult-to-seat microprocessor card.

    6. The stall at the same point when booting 9.x can also indicate a failing CPU; make sure you can reproduce this by booting to a known-good Classic CD.