Movie won't download, error 9006

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Level 1

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Movie won't download, error 9006

Hi! I recently attempted to download 6 movies at one time. All were successful except for the last one, which will start to download and then say error 9006, check for purchases. I check for purchases and the same thing happens. This also happens when I click the resume download button. Can anyone help me to fix this problem, so that I can download the movie? Thanks!

Windows XP

Posted on Jun 25, 2007 2:08 PM

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Answer 1

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varjak paw

Level 10

170,200 points

Jun 25, 2007 2:12 PM in response to mbezozo

Look for a folder called "Downloads" in your iTunes Music folder. If there is such a folder, look for files that would be the partial download and delete those, so that the download starts over from the beginning. Then try again using the "Check for Purchases" command under the iTunes Store menu.

If that doesn't work, contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.

Hope this helps.

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Answer 2

mbezozo Author

Level 1

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Jun 25, 2007 2:30 PM in response to varjak paw

Thank you for your help, but unfortunately that does not work. Once the movie has hit 0.7 KB out of 2.67 GB, it will not work, and says error 9006.

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Answer 3

Jul 20, 2007 3:30 PM in response to mbezozo

everything and anything i tried wouldn't work until today when i wasn't even trying here's how you fix it.

With your internet connected go to tools
-go all the way down to internet options
-click on the security tab-go to custom level

there will be a list there enable anything that has to do with downloading
-right below the list it says reset custom settings
-in the drop down menu change it to Medium-low
then click reset. When you are done click on apply, this might take a miute. When it is done. Click Ok

If this doesn't work you can email me at nielsonchick@yahoo.com
-Hope it helps

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