13 Replies Latest reply: Jul 1, 2007 8:54 AM by Delia of the Hair Tribe
Barton Lorimor Level 1 Level 1 (15 points)
I'm trying to burn a mix that I've made in iTunes 7.2 . I click the "Burn CD" in the bottom right hand corner of the window, and it reads up at the top that it cannot locate my CD burner or the burner software.

One interesting thing I've noticed is that when I inserted the blank CD, it was not recognized by iTunes. So when I went into the preferences to check which drive it was sending the data to, it had the correct device.

This is not the first time it's happened with programs outside of iTunes. My Iomega HotBurn is not working either. I do have Daemon Tools installed and drives mounted, which is probably where the problem is, but the friend who recommended Daemon Tools said that his computer has been burning discs just fine with Daemon Tools loaded on.

Please help ASAP.

HP Pavilion Media Center PC, Windows XP
  • Samuel Jagoda Level 1 Level 1 (5 points)
    I have the same problem and have Daemon Tools in also. Itunes will play from that drive but it will not burn from that drive and it won't give me the option to switch to my secondary drive either.

    If someone could please give us an answer or atleast point us in a more helpful direction it would be awesome.
  • Samuel Jagoda Level 1 Level 1 (5 points)
    Look what came up when I scanned with the diagnostics tool in iTUNES

    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Inc. Dimension 9100
    iTunes 7.2.0.35
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.6.1),

    Current user is an administrator.

    Video Display Information:

    NVIDIA GeForce 6800

    Connected Device Information:

    DiskDrive, ST3500630AS, Bus Type ATA, Bus Address [0,0]
    DiskDrive, WD 2500JB External USB Device, Bus Type USB
    CDROM, TSSTcorp CD-RW TS-H292B, Bus Type ATA, Bus Address [0,0]
    CDROM, _NEC DVD+-RW ND-3530A, Bus Type ATA, Bus Address [1,0]
    CDROM, LD9128D XXU954M SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]

    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

    Failed while scanning for CD / DVD drives, error 2510.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

    D: Unsupported CD or DVD drive.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

    Failed while scanning for CD / DVD drives, error 2510.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

    E: Unsupported CD or DVD drive.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

    Failed while scanning for CD / DVD drives, error 2510.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

    G: Unsupported CD or DVD drive.
    Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
  • cytoplasm Level 1 Level 1 (0 points)
    I can no longer burn via iTunes either. I used to be able to burn my playlists without any problems. I just reformatted my 64-bit Vista Business edition workstation, installed my software and the two burners are not recognized. Nero 7.9.6 can see and use both without a problem. I have not installed DAEMON Tools. I am running the latest HP BIOS. Here is my diagnostic output:

    Microsoft Windows Vista Professional (Build 6000)
    Hewlett-Packard HP xw4400 Workstation
    iTunes 7.2.0.35
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    UpperFilters: GEARAspiWDM (2.0.6.1),

    Current user is not an administrator.

    Video Display Information:

    NVIDIA, NVIDIA Quadro FX 560

    Connected Device Information:

    DiskDrive, SAMSUNG HD160JJ/P
    DiskDrive, ST3320620AS
    CDROM, HL-DT-ST DVD-RAM GSA-H22N ATA Device, Channel 0, Target 1, Lun 0
    CDROM, TSSTcorp CDW/DVD TS-H492C ATA Device, Channel 0, Target 0, Lun 0

    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

    Failed while scanning for CD / DVD drives, error 2380.
    Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
  • cytoplasm Level 1 Level 1 (0 points)
    This is from my Event Viewer (Application Popup error):

    \SystemRoot\SysWow64\Drivers\GEARAspiWDM.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
  • cytoplasm Level 1 Level 1 (0 points)
    The solution for me was to download the 64-bit GEAR drivers from http://www.gearsoftware.com/support/drivers.cfm. After installing them I can now burn with either of my burners.
  • Samuel Jagoda Level 1 Level 1 (5 points)
    It reads cds fine and the drives work in every other program, it seems to be just with burning in iTunes.
  • Barton Lorimor Level 1 Level 1 (15 points)
    Samuel just painted my picture perfectly. I'm still running on XP though, so that little Vista side-track didn't help any.
  • Happytin Level 1 Level 1 (0 points)
    I went through all that naffness of making an account in order to scuttle along here and share what I found out.

    I had to reinstall Windows XP after my computer suffered a strange "I'll delete fun .dll files" moment. Following this iTunes no longer recognised my CD-RW, although other programs did.

    I tried taking DAEMON tools off. No joy.
    I tried reinstalling iTunes. No joy.
    I tried flipping back to an older version of iTunes. No joy.
    I tried installing the GEAR files again. No joy.
    I tried scowling and kicking. No joy.

    So far, so familiar!

    What WORKED...I REPEAT....WHAT WORKED!!! is this:

    Download the Gear Driver : http://www.gearsoftware.com/support/drivers.cfm

    Then you also need to download this:

    http://disc-tools.com/download/sptdbeta

    This covers you if you have Daemon, used to have Daemon, are thinking of using Daemon, once talked to someone about Daemon, saw the word Daemon once somewhere you can't remember. Basically, even if you don't have Daemon, download the SPTD because iTunes has some sort of issue about your CD-RW that means it's confused with something else in the world.

    Restart your computer.

    This should work for you. I've just tried it on iTunes 6.0.4.2 because that was the version I was trying to make recognise the CD-RW when I found the above solution.

    *snoopy dance*
  • Barton Lorimor Level 1 Level 1 (15 points)
    Happytin, your user name should be "patches," because they worked great! Thanks so much for going through creating an account to help us out!
  • Barton Lorimor Level 1 Level 1 (15 points)
    Happytin is a saint. Thanks so much! His patches he recommended worked great!
  • Samuel Jagoda Level 1 Level 1 (5 points)
    Worked perfectly thankyou so much.
  • BROADCAST601 Level 1 Level 1 (0 points)
    Thanks a million. I too wiped my computer and reinstalled xp with daemon tools. Great program, but screws up Itunes burning app. This solved the problem. Thanks! Dion
  • Delia of the Hair Tribe Level 1 Level 1 (0 points)
    *bows down* Thank you so much!