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Level 1

0 points

iTunes 7.3

I just installed 7.3, and I keep getting an error that says "The iTunes Library File cannot be saved. An unknown error occurred (-50)." Anyone know how to fix this? I tried to re-download, but can't since it is the current version. Thanks!

MacBook Mac OS X (10.4.10)

Posted on Jun 29, 2007 7:47 AM

141 replies

Jun 29, 2007 9:38 AM in response to nxzemagrl

I'm having the same problem with iTunes 7.3 on Windows XP. Apparently this is not a Mac specific issue.

http://discussions.apple.com/thread.jspa?messageID=4815145&#4815145

Islander

Level 2

200 points

Jun 29, 2007 9:42 AM in response to nxzemagrl

I'm also getting this error after updating, I have renamed the Library file and let it create a new one and there were no errors. I didn't try adding anything into the new Library at that time as I had to get back into work. It sure looks like to me that the update is trying to update the Library file to a new format and can't for some unknown reason, as the permissions on the folder and files look correct. Will have to work on it more after work.

Jun 29, 2007 9:45 AM in response to Islander

Yeah, I have a feeling we will be seeing 7.3.1 sometime this afternoon.

nxzemagrl Author

Level 1

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Jun 29, 2007 9:48 AM in response to Michael Steinbaugh

I'll wait until then, and then I'm going to try to revert back to 7.2

Jun 29, 2007 9:57 AM in response to nxzemagrl

I am getting the same error. Have tried renaming the ITL and XML files without success.

nxzemagrl Author

Level 1

0 points

Jun 29, 2007 9:59 AM in response to Chris Woods

Someone posted they reverted back to 7.2 and everything was fine. I have not tried this yet as I do not know how...

Jun 29, 2007 10:00 AM in response to nxzemagrl

The old version can be obtained here:
http://oldapps.com/downloadiTunesmac.php

Usually you can't downgrade QuickTime easily on the Mac, so I would wait it out to see if a fix gets posed this afternoon.

nxzemagrl Author

Level 1

0 points

Jun 29, 2007 10:07 AM in response to Michael Steinbaugh

I'll try to be patient! 😉

Jun 29, 2007 10:13 AM in response to nxzemagrl

And I am having this same issue as well. First it didn't launch, and that was due to ShapeShifter. Got that sorted out and now I get this same error message. Bizarre. Help!

nxzemagrl Author

Level 1

0 points

Jun 29, 2007 10:20 AM in response to Ben Kreeger

What is ShapeShifter? Forgive me, this is all new to me.

Jun 29, 2007 10:22 AM in response to nxzemagrl

ShapeShifter is an application that allows you to apply custom themes (skin) the Mac OS X interface.

nxzemagrl Author

Level 1

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Jun 29, 2007 10:25 AM in response to Michael Steinbaugh

Thank you!

Roy B

Level 3

570 points

Jun 29, 2007 10:26 AM in response to Michael Steinbaugh

If you are getting the error that iTunes can't save the library file, I need some more information from you. The most important thing is I need to know where your iTunes library file is. By default on the Mac, the iTunes Library file is saved in Music/iTunes in your home directory. By default, your home directory is a folder named with your username in the Users folder on the main hard disk of your computer. Is this where your iTunes Library file is?

Jun 29, 2007 10:28 AM in response to Roy B

Yep, it's in the default location on my PC
C:\Documents and Settings\Mike\My Documents\My Music\iTunes

Jun 29, 2007 10:32 AM in response to Roy B

Also, Roy, I have music located on D:\ and E:\ that are referenced in iTunes. I have "Keep iTunes organized" and "Add to Library" enabled. My D:\ and E:\ drives are completely full; new music is only added to C:\

iTunes 7.3