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iTunes 7.3

I just installed 7.3, and I keep getting an error that says "The iTunes Library File cannot be saved. An unknown error occurred (-50)." Anyone know how to fix this? I tried to re-download, but can't since it is the current version. Thanks!

MacBook Mac OS X (10.4.10)

Posted on Jun 29, 2007 7:47 AM

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141 replies

Jun 29, 2007 8:17 AM in response to nxzemagrl

Navigate to that folder. You can get to it quickly by clicking Music in the sidebar and then selecting iTunes. Then choose Get Info from the File menu. At the bottom of the iTunes info window that appears, there is a section labeled "Ownership & Permissions." Click the little triangle to open that up, and tell me everything it has in there.

Jun 29, 2007 8:33 AM in response to nxzemagrl

vxzemagrl:

That's very strange. Well first off, let's get a copy of your iTunes Library to the iTunes engineers for analysis. If the file is not too big, attach it (just the "iTunes Library" file itself) to an email to our buddy Roy at Apple.

And then the next thing to try is to see if you can get iTunes opened with a second library file. Do this by following these steps:
1. Quit iTunes.
2. While holding down the Option key on your keyboard, open iTunes. You'll see a "Choose iTunes Libray" dialogue appear.
3. Click Create Library.
4. Choose Desktop from the the window that appears (you may have to click the blue triangle to see all your options).
5. Click Save.

iTunes should open, but it will be completely empty. Don't panic, your music is all still on your computer. This is just a new, empty library for testing. If iTunes opens without error, try creating a new playlist, and then quit iTunes. Do you get any errors?

Jun 29, 2007 8:43 AM in response to Troy Albanese

I missed the desktop step, but everything worked ok without errors. I was able to open it and create the playlist without error. I didn't lose anything by misind the desktop step did I? Oh, and I have days of info i n there and is too big to e-mail. Any clues on a next step? Another user reverted back to 7.2 and said everything is fine. Should I just do that? If so, how? Thanks!

iTunes 7.3

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