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iTunes 7.3 can't save library (Unknown error -50)

47632 Views 288 Replies Latest reply: Nov 7, 2007 6:13 AM by tedl1911 RSS
  • macgeoffster Calculating status...
    I updated my G4 Powerbook (Al) with no issues. Then I updated my G5 and got the -50 message. The only difference between the two installations is that my iPods sync with my G5 and not my G4. Don't know if that's meaningful or not.
    Dual 2.5 GHZ G5, Mac OS X (10.4.9), 4.5 GB Memory
  • sonicsessions Calculating status...
    Hi, I had this problem when I first upgraded (On a mac here but it should be the same), but I think I found a fix... at least it worked for me. I had created a few custom Sort Fields (I put Robert Pollard under Guided By Voices, Jeff Mangum under Neutral Milk Hotel, etc), and I noticed that after the upgrade (and shortly after the crazy error -50 message) that Jeff Mangum was showing up in the Browse list, but the tracks were missing. I knew that I had applied sorting to that artist, so I downgraded to 7.2 (if you don't know how to do this, just create an archive/backup of the iTunes app, delete, then install the older version that someone linked to on this page), then went through all the songs I'd customised via the Sort Fields (I recommend showing the Sort Artist column, then just ignore any in grey... iTunes made those from "The" bands), and removed the info in the sort field (I've only used Sort Artist, but if you've used others, get that info as well). Then I closed down 7.2, backed it up (just in case) and re-installed 7.3. Works fine now.

    (Worth noting that I have my library on an external drive as well... though I have no idea if that played any role)

    Power Mac G5 (Dual 2 GHz, first gen)   Mac OS X (10.4.10)  
  • David Shanahan Level 2 Level 2 (410 points)
    I just upgraded my MBP C2D to 7.3 with no problems so far, the library upgrade finished fine and I just successfully added two new podcasts. I sync my 5G iPod with that iTunes.

    I'll try upgrading iTunes on my G4 PB and see how that goes...
    MacBook Pro (C2D), Mac OS X (10.4.10), 2GB RAM, 120GB HDD
  • Mainyehc Calculating status...
    My library also has sort fields... I used them as a work-around for the massive sorting bugs introduced by Apple with their half-assed Portuguese localization (see this post: ).

    So maybe this is yet another sorting-related bug? Or does it have anything to do with having your music on an external HD (a config. which I, too, have)?... Questions, questions...
    Rev.A 20'' iMac G5, Mac OS X (10.4.10), 1.8GHz PowerPC G5, 1.2GB RAM, 160GB HD+250GB LaCie FW400 HD, AirPort Extreme Card, iSight, MightyMouse, 60GB 5G iPod, 1GB 1G iPod Shuffle
  • Alexander Santos Calculating status...
    You are right about that! I can't believe that iTunes 7.3 is what is gonna cause so much s**t to go down the pipe for Apple and the iPhone.
    Intel iMac, iBook 800, Newton 2100, iPod 30GB, Mac OS X (10.4.10)
  • David Shanahan Level 2 Level 2 (410 points)
    I just upgraded my G4 PB with no problems whatsoever. I'm two for two with 7.3.

    It's starting to look like it's installations using custom sort fields that have the problem, I don't use them on either of my iTunes installations.

    Now, if only I didn't have to wait at least another six months for the iPhone to be released here...
    MacBook Pro (C2D), Mac OS X (10.4.10), 2GB RAM, 120GB HDD
  • Tracy Valleau Level 1 Level 1 (35 points)
    I got around these issues by deleting iTunes, going to the Apple site and downloading the full 7.3 installer.

    Maybe just me, but hth

    Quad, Mac OS X (10.4.7), 6.5 gigs RAM
  • trixtek Calculating status...
    Currently Being Moderated
    Jun 29, 2007 3:53 PM (in response to Mainyehc)
    Does anyone have a link to the Windows version of 7.2?

    Cleverly, Apple names the install file 'iTunesSetup' without adding the version number so when saved to my local drive, it replaced the previous version.


    Dell Latitude D810   Windows XP Pro  
  • Peach45 Calculating status...
    Just adding to the list in the hopes that Apple notices this and fixes it. My wife is in line for my iPhone since I've been at work all day. Did the update this morning and got the -50 error. Posting this from my daughter's Macbook.

    My machine is a MBP C2D and was not using any custom sort fields.
    Macbook C2D, Mac OS X (10.4.10)
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