Previous 1 14 15 16 17 18 Next 966 Replies Latest reply: Jul 1, 2007 1:38 PM by akapod Go to original post
  • Kenneth Gantz Level 1 (35 points)
    11 hours and still waiting...

    G4 FW800 1.25Ghz and Mac Book Pro Core2 Duo   Mac OS X (10.4.10)  
  • Mike Barca Level 1 (130 points)
    YESSS. Called up asking why it was taking so long, lady was super helpful. Told me i entered my Verizon account information with a dash in the middle (for the port) and that it cannot accept dashes

    She fixed it, activated my iPhone, AND ported my number entirely (both receive and make calls) all over the phone within about 40 minutes.

    My advice is to call up and see if you have made some silly error in your account info when setting it up that iTunes didn't tell you about.
  • ratcliffe65 Level 1 (15 points)
    So I've seen a few people post that even though they hadn't gotten the activation email, they uncradled and cradled the iPhone and it said it was activated now.

    Has this worked for everybody that tried it?

    Maybe it's just the emails that are hung up?

    (Don't try this at home kids. Personally I hate "trying things" ... I am gonna wait a few more hours and see what else people post here this morning before I uncradle mine ;))
  • ifonline Level 1 (5 points)
    Unbelievable. I attempted to activate my two new phones last night at 754pm EST. It is now 814am EST, so I have passed the twelve hour mark. I am a current AT&T customer (have been for many, many years), and yet nothing is happening on the two new phones I just bought.

    I can't believe how incredibly mishandled this has been. I really don't care at this point that there are so many people trying to activate. What I do care about is the $1300 I just spent on two phones that I can't do ANYTHING with. I care that I am REQUIRED by my job to have a cell phone on 24 hours a day, and yet both my new iPhone and my old BlackBerry do not work (AT&T turned off service for the BlackBerry sometime last night).

    This is an absolutely pathetic mess. Somebody from Apple and AT&T really should make a public statement. Whether it's explainable or not, this DOES NOT look good for both Apple and AT&T.
  • Les S Level 1 (0 points)

      Mac OS X (10.4.5)  
  • Munitalp Level 2 (175 points)
    Try to remove the SIM from the iPhone and put it into your old phone, that is working for some people.
  • DVI Level 1 (5 points)
    Same here started the process 12 hours ago and nothing! Old cell was turned off 10 minutes after I started but that's it... UGGGGGGGGGH.... very frustrating!
  • eyemumforfun Level 1 (0 points)
    I found this interesting...this is from the press release about how easy activation will are the numbers and e-mails listed.

    Press Contacts:
    Steve Dowling
    (408) 974-1896

    Natalie Kerris
    (408) 974-6877

    Mark Siegel
    (404) 236-6312

    Michael Coe
    (212) 453-2198
  • cediger Level 1 (0 points)
    Same here - 11 hours waiting in line to buy it, 11 1/2 hours (and counting) waiting on AT&T to activate it

    Not just a transferring to AT&T problem - I've been with cingular for years.
  • ratcliffe65 Level 1 (15 points)
    I do think that they didn't think out the problem of "what if someone is swapping their old phone for an iPhone, and their old phone deactivates but the iPhone doesn't activate". I mean there's no way both phones can be active at the same time, but, maybe they shouldn't have allowed that as an online option. Many people are in the same boat as you, a cell is their lifeline (for better or for worse) and they are now stuck.

    I went for the "add a second line" option, not for this reason, but because it's new technology and if there was a glaring problem after it was activated I would not be out a cell for any length of time. But I realize for some they can't afford two lines for any length of time or too many people know their old cell # and they'd have to be all told a new one.

    Existing Cingular customer, requested add a second line, still waiting for activation email
  • carsany Level 1 (0 points)
    I Feel the pain. I am the biggest Apple fan and the only other thing that made me this mad was System 9. That's when I had to go out and buy a XP machine! Such a nice phone, had to play with my buddies iphone as his got activated in 20 min. Guess we can truly blame AT&T. DUMP AT&T stock monday morning, they deserve to be punished for such poor service.
  • Jennifer Holbach Level 1 (0 points)
    11 hours...Existing AT&T customer...Woke up this morning and ran straight to phone and got the disappointing Activatition Requires Additional Time to Complete. Sigh. I freaked out because I'm getting on a plane for vacation in a couple of hours and didn't have any phone...thanks for the tip about taking SIM card out of iphone and putting it into my Treo. Worked perfectly. Now, hopefully when I land my iphone will finally be activated. Here's hoping!

  • Jim Alden Level 2 (380 points)
    I just noticed that the phone number that was on the "activation needs more time screen" is now GONE!!! AND, when I just tried to call ATT about my account, I was disconnected!!!!!! So now they don't even wanna talk to people?!? I am sooooooo ******!
  • Patty McK Level 1 (10 points)
    My SIM chip is working, but good old Apple needs more time to activate it. I did remove the chip out of the iphone, but AT&T says it needs to be connected to the computer for Itunes to see it and finish the activation so still no phone here either. Anyone have a number for Steve Jobs so we can let him know his company stinks?
  • ratcliffe65 Level 1 (15 points)
    This is also something somebody didn't think out. I wonder why it is that you can't do ANYTHING with the iPhone until it is activated ... very odd.
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