iTunes ... unknown error (0xE8000025)

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Level 2

155 points

iTunes ... unknown error (0xE8000025)

iBook G4, OS X 10.4.10, re-downloaded iTunes 7.3, restarted computer, iPhone charged, cable directly from USB to iPhone (no keyboard, USB hub, iPhone dock, etc.)

Error message:

iTunes could not connect to the iPhone "iPhone" because an unknown error occurred (0xE8000025)

Anyone got any suggestions?

Obviously, I'm not a happy camper.

iBook G4 1 GHz, 1.25 GB RAM, Mac OS X (10.4.10)

Posted on Jun 29, 2007 6:09 PM

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Answer 1

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zero44

Level 1

16 points

Jun 30, 2007 10:54 AM in response to sathomasga

i'm having the same error.

i can't activate my iphone, do i need a build in usb 2.0?

i have a belkin usb 2.0 pci card & build in usb 1.0.

HELP!

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Answer 2

Aug 3, 2007 11:30 PM in response to sathomasga

same issue on a MacBook Pro at work - just checked it at home and have the same problem --- except my error number has always been 0xE8000001

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Answer 3

Aug 15, 2007 8:40 PM in response to sathomasga

I was having all sorts of problems with my phone... The phone would not open iTunes... it wouldn't mount in iTunes. The activated phone connected to wifi networks, but after I synced with my computer, I was unable to use a wifi network. Sometimes I would get a greyed out message... "no- wifi", other times it would join a network, but never give me the airport symbol. Safari would only use the cell network. I searched for that error message (0xE8000025) and came up with http://docs.info.apple.com/article.html?artnum=305841. Voila! My phone was named "jessica's phone" I restored it... took out the apostrophe, and all is well. Try it out and let me know if that works for you. Good luck.

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