iphone not recognized by itunes.

Question

iphone not recognized by itunes.

when I plug in iphoto opens. Itunes is not recognizing the iphone. I have two hard drives, only one of which has itunes 7.3, but that is the itunes I have open. ...ideas?

G5, Mac OS X (10.4.10)

Posted on Jun 29, 2007 8:39 PM

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Answer 1

JMACFRY

Level 1

0 points

Jun 29, 2007 11:18 PM in response to Benjamin Meents

having the same problem, on hold for "special" dept. of apple.... will update. if i open the blue apple then about this mac, then more, iphone should show at the bottom of the right side. it does not for me. they think this is an issiue. it does show on the left hand side under usb.

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Answer 2

Jun 29, 2007 11:21 PM in response to JMACFRY

JMACFRY,

Your profile says you are running OS X 10.3.9. iPhone requires OS X 10.4.10. Do you need to upgrade?

SD

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Answer 3

Jun 29, 2007 11:33 PM in response to StudioDweller

I'm guessing the OS is the problem. Same thing happened to me, so I synched to my wife's mini. I'm using my Iphone now and I love it!

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Answer 4

Jun 30, 2007 4:20 AM in response to StudioDweller

Same problem, but my OS IS up to date (10.4.10). Although this is an older machine and only is equipped with USB 1.0, could this be a factor?

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Answer 5

Munitalp

Level 2

175 points

Jun 30, 2007 4:24 AM in response to Benjamin Meents

I believe alot of people resolved this by changing the clock on your computer back one hour.

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Answer 6

Jun 30, 2007 4:30 AM in response to Munitalp

No luck on that. I'm gonna take it into my office tomorrow morning and see if it does the same thing over there.

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Answer 7

Jun 30, 2007 5:37 AM in response to Benjamin Meents

This also happened to me, and I was running Windows Vista 64 bit... I switched to a computer running Windows XP, and it recognized it right away.

So I think it is an os thing.

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Answer 8

IY

Level 1

6 points

Jun 30, 2007 6:48 AM in response to Benjamin Meents

Having the same problem.
I'm using 10.4.10,
I think it's a USB issue, as I'm using 1.1

Unplugging and replugging the cord into the dock allows the phone to be recognized, but I'm still getting lots of error messages after that claiming that the phone has "timed out."

I had no problem last night with activation nor with syncing

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Answer 9

Jun 30, 2007 6:55 AM in response to IY

Have you guys also run into this error:

0xE8000001

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Answer 10

Jun 30, 2007 6:57 AM in response to IY

Holy $%#^ it worked. Repeatedly (about 5 times) or pulling the cable from the back of the iPhone dock and reinserting it again rapidly.

Wow this sounds like the tech instruction apple sent out for the 17" Apple CRT Displays. (Cup hands over Apple logos, bring together as if clapping, repeat until lines fade) :P

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Answer 11

Jun 30, 2007 8:00 AM in response to James Holt2

Worked the first time. After I set it up and played with it for 30 min, that pseudo fix is no where near reliable. FYI

Least I got it activated, tho 😉

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Answer 12

Jun 30, 2007 8:01 AM in response to James Holt2

software update for iTunes 7.3 Update with iPhone support.
does that solve anything?

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Answer 13

Jun 30, 2007 8:06 AM in response to Benjamin Meents

Hi Benjamin, and any other users on this thread,

If you're a Mac user, see the suggestions from this article:

iPhone: Not recognized in iTunes for Mac OS X
If you're a Windows user, see the suggestions from here, instead:
iPhone not recognized in iTunes for Windows
Also, does your OS and iTunes versions meet the minimum system requirements for the iPhone? Check out the system requirements here:
iPhone: Minimum system requirements
-Kylene

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Answer 14

ml12

Level 1

4 points

Jul 3, 2007 10:16 PM in response to iPod_nano_1_GB

Doesn't help me, still not recognized on my HP laptop Win XP, works fine on my desktop but I'm going on a long trip soon, this *****.

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Answer 15

eenieige

Level 1

0 points

Jul 4, 2007 1:15 AM in response to Benjamin Meents

I have a powerbook g4 which is running on os 10.4.10 and Itunes 7.3. yet it has a 1.1 usb port. so my iphone will not connect. but some have said that then can connect but it's slower? if I still can't I'm not sure what I'm can do to fix the problem? help?

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