6 Replies Latest reply: Jul 10, 2007 1:03 PM by bluedognight
Austin99 Level 1 Level 1 (0 points)
When I plug my Iphone into the computer either Itunes wont open or if it's open it wont recognize the phone. The computer shows it's connected because it always asks when program I wont to use to look at the pictures. I have tried rebooting the computer and it doesn't help. My IPOD is recognized but not the Iphone. Help!!!

Dell, Windows XP
  • Stacy Spahr Level 1 Level 1 (0 points)
    When I plug my Iphone into the computer either Itunes
    wont open or if it's open it wont recognize the
    phone. The computer shows it's connected because it
    always asks when program I wont to use to look at the
    pictures. I have tried rebooting the computer and it
    doesn't help. My IPOD is recognized but not the
    Iphone. Help!!!


    Did you download the newest version of iTunes?

    MacBook   Mac OS X (10.4.10)  
  • Austin99 Level 1 Level 1 (0 points)
    Yes..I just downloaded it two days ago. It will read the IPOD connected but wont show the phone. Frustrating
  • Spark Labs Level 1 Level 1 (0 points)
    I had the same thing. Here's what fixed it for me:
    I had downloaded the latest iTunes (7.3) but because my existing copy of iTunes wasn't in the base, Applications folder, it didn't overwrite my existing iTunes application. Therefore, when you go to click on iTunes in your dock, or any desktop alias, etc., it's still opening the old version. Try opening the newly downloaded version (in the base, Applications folder) and try it again. I bet ya it'll work.
  • Joseph Kmoch Level 1 Level 1 (10 points)
    If you downloaded iTunes two days ago, you'll need to download it again. I believe iTunes 7.3 was only posted on Friday afternoon and that's the version required.
  • Frank Wilkins Level 2 Level 2 (185 points)
    Same problem here. Upgraded to OS 10.4.10 and iTunes 7.3 (54). When I plug the iPhone into a USB jack on the front of the computer (not a keyboard jack) the iPhone powers up and makes a beep noise, but iTunes does not start up. And when I start up iTunes manually, it does not recognize that there is an iPhone connected. The iPhone is fully charged as I charged it from the AC jack. Any ideas?
  • bluedognight Level 1 Level 1 (0 points)
    Worked for me. I will try again after a restart like it was a new day. Also for the first time Photoshop did not open. Maybe this is a double fix.
    wow