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Itune wont open when iphone connected.

1212 Views 6 Replies Latest reply: Jul 10, 2007 1:03 PM by bluedognight RSS
Austin99 Calculating status...
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Jun 30, 2007 8:32 AM
When I plug my Iphone into the computer either Itunes wont open or if it's open it wont recognize the phone. The computer shows it's connected because it always asks when program I wont to use to look at the pictures. I have tried rebooting the computer and it doesn't help. My IPOD is recognized but not the Iphone. Help!!!
Dell, Windows XP
  • Stacy Spahr Calculating status...
    Currently Being Moderated
    Jun 30, 2007 8:37 AM (in response to Austin99)
    When I plug my Iphone into the computer either Itunes
    wont open or if it's open it wont recognize the
    phone. The computer shows it's connected because it
    always asks when program I wont to use to look at the
    pictures. I have tried rebooting the computer and it
    doesn't help. My IPOD is recognized but not the
    Iphone. Help!!!


    Did you download the newest version of iTunes?

    MacBook   Mac OS X (10.4.10)  
  • Spark Labs Calculating status...
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    Jun 30, 2007 8:45 AM (in response to Austin99)
    I had the same thing. Here's what fixed it for me:
    I had downloaded the latest iTunes (7.3) but because my existing copy of iTunes wasn't in the base, Applications folder, it didn't overwrite my existing iTunes application. Therefore, when you go to click on iTunes in your dock, or any desktop alias, etc., it's still opening the old version. Try opening the newly downloaded version (in the base, Applications folder) and try it again. I bet ya it'll work.
    MacBook Pro, Mac OS X (10.4.10)
  • Joseph Kmoch Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 30, 2007 8:56 AM (in response to Austin99)
    If you downloaded iTunes two days ago, you'll need to download it again. I believe iTunes 7.3 was only posted on Friday afternoon and that's the version required.
    Powerbook G4 1ghz, Mac OS X (10.4)
  • Frank Wilkins Level 2 Level 2 (185 points)
    Currently Being Moderated
    Jun 30, 2007 1:47 PM (in response to Joseph Kmoch)
    Same problem here. Upgraded to OS 10.4.10 and iTunes 7.3 (54). When I plug the iPhone into a USB jack on the front of the computer (not a keyboard jack) the iPhone powers up and makes a beep noise, but iTunes does not start up. And when I start up iTunes manually, it does not recognize that there is an iPhone connected. The iPhone is fully charged as I charged it from the AC jack. Any ideas?
    G5, Mac OS X (10.4.10)
  • bluedognight Calculating status...
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    Jul 10, 2007 1:03 PM (in response to Spark Labs)
    Worked for me. I will try again after a restart like it was a new day. Also for the first time Photoshop did not open. Maybe this is a double fix.
    wow
    iMac G5, Mac OS X (10.4.10)

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