10 Replies Latest reply: Aug 15, 2007 10:24 AM by AndyO
iPhoneDave Level 1 Level 1 (50 points)
I have tried everything I can think of but my iPhone does not go into landscape mode when I rotate it. Anyone else have this issue or know how to fix it.

iPhone, Windows XP Pro
  • John Mims1 Level 2 Level 2 (300 points)
    i had the same "problem" until i realized, you to have the phone upright to turn it. i had the habit of holding my parallel with the ground and rotating it. until i turned it up, it wouldn't work. since i figured that out, no problems...
  • iPhoneDave Level 1 Level 1 (50 points)
    I wish it was that easy...still nothing
  • shrike3815 Level 1 Level 1 (10 points)
    Mine stuck a little bit at first but now its working fine. I also noticed that certain things will not rotate..ie photos and some video
  • iPhoneDave Level 1 Level 1 (50 points)
    Well, I shook the phone a bit and now everything works just fine. At least I had already called Apple incase it happens again. Thanks for the help! My photos and everything rotate now too.
  • skingsdoc Level 1 Level 1 (0 points)
    My iPhone doesn't go to landscape when rotated I tried resetting twice I restored it twice and I still have the problem I rotate to go to landscape doesn't work in cover flow, photos, and Safari.
  • iluviphone Level 1 Level 1 (15 points)
    Funny , when my electronics dont work i just shake em a bit. Usually does the trick. lol.
  • mikeab Level 2 Level 2 (255 points)
    I have had this problem intermittently although it has not happened in the last two weeks. I do not recommend shaking the iPhone as was suggested in a previous post to this thread.

    I am not sure if it is a result of sluggish operation or it might be a malfunction. I guess if I waited a little longer next time it happens I might have some idea what the cause may be, i.e., bug or sluggish operation due to buffer limitations or whatever methodology is being used by Apple..

    Of course as I am sure you are aware email will not rotate to landscape. Only web based operations utilizing Safari and similar web based functions. YouTube is always in landscape mode after you have made a selection.

    mikeab

    Message was edited by: mikeab
  • AndyO Level 6 Level 6 (17,045 points)
    Only web based operations utilizing Safari and similar web based functions.


    Viewing and taking photos also rotates, as does the iPod mode. These can be useful additional apps to try out to help diagnose whether the iPhone is behaving properly or not when rotating the device doesn't appear to rotate the screen.

    I do not recommend shaking the iPhone


    I can't say that shaking any device is a good thing, but bearing in mind the sort of shaking the average iPhone is likely to get from simply being carried on the person every day, I'd say that MILD shaking is likely not a problem.

    I would have to say that if the iPhone doesn't rotate the screen in any of the enabled apps, or does so very sluggishly, even when it it help upright rather than tilted, it can really only be a problem with the sensor. Given that it's hardware and that the first thing a service agent would try is a gentle shake, if that doesn't work, it would be cause to contact Apple (or return it to an Apple store) for the problem to be resolved.
  • rikinva Level 1 Level 1 (0 points)
    Be aware... I think that going into "landscape" mode only works when you are on the internet (using Safari), or when using the iPod.

    Rick
  • AndyO Level 6 Level 6 (17,045 points)
    I think that going into "landscape" mode only works when you are on the internet (using Safari), or when using the iPod.


    Or Photos or Camera. Both of these rotate.