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IPHONE "Activated" but NO INCOMING CALLS

The phone "activated" immediately and I am able to do everything on it (mail, Internet, make outgoing calls) EXCEPT I cannot receive incoming calls. Incoming calls are still going to my old Verizon line which is still fully active. Am I just still in the middle of the process or is this a unique problem? (Its been about 20 hours since it "activated".

Also Is there any ATT/Cingular customer service number that works now?...They say they are closed...any help would be appreciated.

Posted on Jul 1, 2007 6:57 PM

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Posted on Jul 1, 2007 6:59 PM

is your verizon phone off?
14 replies

Jul 1, 2007 7:21 PM in response to beinkempew1

I activated two phone - one for myself and one for my wife. They both were activated within 15 minutes of each other (1830 and 1845 on 6/30). My phone begain receiving calls at 0915 on 7/1 but my wife's still does not receive calls. Any ideas?

AT&T rep said that since we did not "finish" syncing music and photos, it would not activate. I thought that was bull, and so did the Apple Geniuses. Still, we went home and finished the sync but no joy.

Jul 1, 2007 7:50 PM in response to Colleen Von Eckartsberg

POWER CYCLE + VOICE MAIL SET UP

My partners phone activated (after a long wait) and could place outgoing calls but could not receive incoming calls.

First we powered down (hold down the hold switch on top and the home bottom on the bottom front at the same time for several seconds). Wait for it to power down and then power back up by hitting the hold switch on top. May take 20-30 seconds to completely reboot.

Then dial your own number and set up your voicemail box. When I would call my partners phone, it would not ring and I would get a message the voicemail was not set up.

Maybe it "fixed itself" while we did those two things -- but it worked after.

Jul 1, 2007 9:05 PM in response to ADAM_

this is NOT normal. I have a whole new setup with new numbers on two phones (family plan), and one phone works fine (after 24 hours waiting) and the other still does not receive calls. Everything else works. I can call, Email, etc.. Been playing ping pong with Apple and AT&T on who's to blame to try to correct it. Sounds like it AT&T. Was on again for an hour+ and they said they'd give me a call back WITHIN the hour, never heard from them. Not a good start to a two year relationship. Why can't they reset my activation so I can start again? Now they have a 60 minute wait to talk to someone.

IPHONE "Activated" but NO INCOMING CALLS

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