Computer fails to connect to internet for OS X update

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Level 1

7 points

Computer fails to connect to internet for OS X update

My computer fails to connect to server for an OS X update though I got a perfect internetconnection. When making a network diagnosis it all seems in order too. Is there a temporary glitch on the "update-server" or should I configure something else?

MacBook Pro C2D & 20" Apple Cinema Monitor Mac OS X (10.4.8)

MacBook Pro C2D & 20" Apple Cinema Monitor, Mac OS X (10.4.8)

Posted on Jul 2, 2007 1:12 AM

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Answer 1

Jul 2, 2007 4:50 AM in response to RoyalOak

Hello RoyalOak:

FWIW, the connection to Apple's servers through software update works fine here (California).

Barry

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Answer 2

RoyalOak Author

Level 1

7 points

Jul 2, 2007 7:28 AM in response to Barry Hemphill

Thanks Barry, but I guess this is a software or preferences-related issue. Like I said, it seems the systems does not recognize my internet-connection as genuine for downloading the OS X update. Is there a box I forgot to mark? 😉

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Answer 3

Jul 2, 2007 10:32 AM in response to RoyalOak

Hi again:

You could try trashing the preference files (com.apple.softwareupdate.plist - two of them) and one other software update plist file (do a find on plist) and then restart. Sometimes preference files can become corrupted.

Barry

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Answer 4

RoyalOak Author

Level 1

7 points

Jul 3, 2007 12:26 AM in response to Barry Hemphill

That was it! Thanks Barry!

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Answer 5

Jul 3, 2007 4:22 AM in response to RoyalOak

Hi RoyalOak:

Great! I am glad everything is working well again. For unknown reasons, preference files (plist) will, very rarely, become corrupted. Since OS X rebuilds preference files as needed, there is little risk in deleting one (or more) and determining if that corrects the problem.

Barry

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