this is not the phone, its you not confiming pin you entered on BMW iDrive screen, been there and after half hour figured out that I missed a step. when asked for the pin on iphone just select 4 numbers. I used 0000 after that the iDrive on BMW will ask for the passkey enter 0000. Now here is what is next, you must click the iDrive knob downward to select confirm passkey, once highlighted press iDrive know in to select and your done, phone will be paired.