9 Replies Latest reply: Jul 9, 2007 5:28 PM by Thomas Hohmann
Ashal Level 1 Level 1 (0 points)
My Brother just picked up an iphone, registered it, etc. Today he found out that he has to have surgery and he needs money fast and wants to sell his phone. However, no one seems to know how to re-register the phone to someone else. AT&T claims that it must be done through Apple. Apple says the same about AT&T. Any ideas?

IPhone 8G, Mac OS X (10.4.8)
  • Ashal Level 1 Level 1 (0 points)
    So far, both AT&T say they don't think it can be done.
  • Allan Sampson Level 10 Level 10 (123,365 points)
    The cellular service is provided by AT&T Wireless, not Apple so if your brother is canceling his AT&T Wireless contract, etc., which will cost him $175, all this must and can only be done by AT&T Wireless which may involve AT&T Wireless providing you a new SIM card for the iPhone to replace the existing SIM card.

    Apple cannot help anyone with setting up a new AT&T Wireless account and phone number or making any changes to AT&T Wireless account information.
  • MattiMattMatt Level 4 Level 4 (2,420 points)
    My Brother just picked up an iphone, registered it,
    etc. Today he found out that he has to have surgery
    and he needs money fast and wants to sell his phone.
    However, no one seems to know how to re-register the
    phone to someone else. AT&T claims that it must be
    done through Apple. Apple says the same about AT&T.
    Any ideas?


    Assuming you are telling the truth, the obvious answer would be to return the phone rather than transfer registration to a new owner. I assume your brother didn't buy the phone before June 29th?! Therefore, he should still be able to return it - all of it, including the service contract without triggering an early termination fee. I may be wrong, but I believe the early termination fee does not apply to the first 30 days. Apple will also refund the phone minus a restocking fee. Although they are not required to do so, if the reason is to pay for surgery, they might waive the fee.

    However, returning the phone seems like such an obvious solution to the scenario you describe, the fact that you are instead asking how he may sell and re-register ownership makes me wonder if the premise is not entirely true. I am not accusing you of stealing an iPhone from a 100 year old lady as she exited an Apple store, but posting on behalf of a "brother" who needs surprise surgery and fast money the day after buying an iPhone yet considers selling it and re-registering ownership rather than a simple return sounds, you know, a little fishy.
  • Sledneck36 Level 1 Level 1 (0 points)
    I was kinda wondering the same thing about re-registering. I have a 4GB (They were out of the 8GB model) I was thinking of buying the 8GB, pulling the sim out of my 4GB in putting it in the 8GB and and swapping the un used sim back into the 4GB. Try and sell it to my brother with the un activated 8GB sim card. I never thought about just returning the 4GB to the store but, I dont want to loose the restock fee. I would rather sell it to my brother for $450 then give ATT the $50. I wonder what is involved when the phone is registered, Can sims be swapped to another Iphone or does the sim only work in registered Iphone?

    Imac @ G4 IBook   Mac OS X (10.4.10)  
  • mowens81 Level 1 Level 1 (10 points)
    I am wondering this as well because I am going to take back my iphone tomorrow and exchange it for another one because the edge of the glass was chipped straight out of the box. I hope they will just swtich out SIM cards. I guess I will find out tomorrow for sure. If anyone already knows let me know.

    MBP 3.1   Mac OS X (10.4.9)  
  • creative55 Level 1 Level 1 (55 points)
    Why don't you loan your brother the money he needs?

    the whole point of the activation process was to "minimize" flipping of all kinds, whether its from brother to brother or the women who brought $15,000 to an AT&T store hoping to buy the whole store out after paying someone $800 for their place in line...

    Once the phone is registered the only way out is to bring it back and cancel the plan (you have a few days to do that without penalty). You will pay restocking and they will not give you the activation $ back. You will have to buy a new phone and start all over.
  • Thomas Hohmann Level 1 Level 1 (75 points)
    I purchased a 4 GB iPhone off eBay, which the seller had registered in his name. He has it set up on a GO account, pay as you go I guess. How do I get this phone into my name and open an AT&T account for me? Can the iTunes feature "Reset" do this?
  • Phone Level 2 Level 2 (165 points)
    After the initial 2-week return period:

    ◊ Before transferring the iPhone assuming it has been activated the original user would have to terminate their 2 year ATT contract early subjecting themselves to the early termination fee

    ◊ A new SIM card would need to be inserted into the iPhone

    ◊ The iPhone would need to be reactivated through iTunes and registered to the new user.
  • Thomas Hohmann Level 1 Level 1 (75 points)
    After the initial 2-week return period:

    ◊ Before transferring the iPhone assuming it has been
    activated the original user would have to terminate
    their 2 year ATT contract early subjecting themselves
    to the early termination fee

    ◊ A new SIM card would need to be inserted into the
    iPhone

    ◊ The iPhone would need to be reactivated through
    iTunes and registered to the new user.


    I just got off the phone with AT&T and what I have to do is go to an AT&T store, get the SIM card replaced, they will give me the info to go home and activate it as if it was brand new.

    The original owner didn't get a 2 year contract, but rather did the GO Phone thing, pay as you go - or something like that. So he won't have any early termination charges.

    I never gave it much thought when I purchased it on eBay, the part about it having been activated already. It's not a problem, except I have to go to the store.

    And that's not a problem either since I will be able to arrange for a broadband card while I'm there. At least I hope I can do that.

    If there's any other info I find out about all this I will post it back here. It seems pretty straight forward; at least that's what the AT&T person said on the phone. They were very helpful and nice too. Guess I should reserve my total assessment of this until tomorrow when the store opens (of course it's too late to do it today. <grin>

    Tom

    MacBook Pro 2.33; PB G4 1.67 GHz; G5 DP1.8 GHz; G4 Graphite 1 GHz; G4 Wallstreet   Mac OS X (10.4.10)