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Solved: WinXP-Crash after dis-/connecting iPod nano

I just got my new iPod nano (8GB). But from the the beginning, I had serious problems with it.

After disconnecting the iPod, my computer (Windows XP) crashed with a "blue screen of death"!! ;((

Event-Id: 1003 Source: System Error
Error code 1000007f, parameter1 00000008, parameter2 ba338d70, parameter3 00000000, parameter4 00000000.

I tried several things:
* set iPod to defaults
* updated iPod Fimeware (1.1.2 --> 1.1.3 )
* reinstalled iTunes (7.2)
* connected my iPod to different PC's (similar error)
* connected different iPod's with my computer (everything o.k)

--> in the end nothing helped.

So, I searched the web and according to "Adrian Grigorof" (Microsoft expert) it's faulty hardware (bad iPod device drivers). See:
http://www.eventid.net/display.asp?eventid=1003&eventno=1274&source=System&phase =1

So, I guess Apple's iPod is not yet 100% compatible with Windows.

Unfortunatelly, Apple's Repair-Service couldn't reconstruct the problem an sent me my iPod nano back faulty! ;((
Has anyone similar experiences with that???

-Jay D.

iPod nano (8GB) Windows XP Pro iTunes 7.2

Windows XP Pro

Windows XP Pro

Posted on Jul 3, 2007 3:15 PM

Reply
2 replies

Jul 3, 2007 8:57 PM in response to Jay D.

That article doesn't say it is a bad iPod device driver, it is talking about a USB root device driver. Read this: http://docs.info.apple.com/article.html?artnum=305136

Even if you find no new USB Driver for your computer, read the last part of the article and follow the steps to reload your USB Driver.

Also, what other devices are connected to your USB chain besides your mouse and keyboard?

Solved: WinXP-Crash after dis-/connecting iPod nano

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